Warby Parker reviews and discussion

4.5

91% of reviewers would recommend to a friend

Reviews mention

  • Stylish, contemporary frame designs
  • Seamless home try-on experience
  • Helpful, knowledgeable staff
  • Durable, long-wearing options
  • Easily smudging, scratch-prone lenses
  • Loosening screws and hinges
  • Inconsistent fit for low bridges
  • Occasionally flimsy-feeling frames

Warby Parker earns strong reviews for stylish, flattering frames, an effortless buying experience (virtual and Home Try‑On), and consistently helpful in‑store service and adjustments. Reviews also flag recurring weaknesses: lenses that smudge and scratch easily, frames that loosen or feel flimsy, limited fit/size variety (especially narrow, wide, and low-bridge), and occasional prescription or complex-Rx fulfillment issues—plus some durability concerns and mixed feedback on Scout contacts.

AI summary based on Thingtesting reviews

1,751 reviews and posts

  • Great concept, very easy to browse, try and buy. Much more affordable than buying prescription glasses from the optometrist’s office. I wish I had tried Warby Parker years ago! I only buy prescription glasses and sunglasses from this brand over the past few years. As more competitors come out I would like to potentially see more variety and be able to home trial any pair, as last time I purchased not all pairs were available for this offer.

  • The frames are super stylish, and last a long time. I've used Warby Parker since they were online available on their website. I really enjoyed being able to try on testers before purchasing them. Now that I live in a major city where I can shop in-store, it's been great. The price of the glasses are on the higher end for the quality.

  • I love my frames from WP, they are always better quality than the cheaper online brands AND they take my insurance.

  • the only pair i purchased wore down pretty quickly, frames were peeling and the lenses were hard to wipe the smudges off of. will probably not repurchase from here as the glasses seemed kind of cheap

  • Love the try at home experience! Shop experience feels like any other optical shop - commercialised. Wished they could do lenses in 20mins like the Japanese brands do, then it'd be perfect for tourists!

  • Great service online and in store. Staff is always friendly and the quality of frames and lenses is fantastic.

  • I’ve been getting my glasses and prescriptions from warby parker for years and their services are AMAZING. You can get your prescription there and get your glasses from there all in the same hour. They also have so many styles to choose from at an extremely affordable price compared to other glasses places.

  • Most affordable and chic looking glasses. Many options to choose from.

  • I own several optical glasses as they are fashionable and comfy!

  • I've been using Warby Parker for my glasses for years, and I always get compliments on my lenses. Way better than any other glasses company, and the home try on is wonderful.

  • Love the price. However, the glasses were cheaply made and the lens was difficult to clean. The plastic lens got dirty often and made it difficult to see.

  • I have the blue light, reflecting glasses and two different styles. I firmly believe that they actually work and reduce glare as well as eye strain. The process was seamless, and the customer service is always lovely both online and in store. High-quality lenses and great frames at a fraction of what a designer brand would cost. Totally worth it, I even recommended it to my mom who has prescription glasses and she’s very happy

  • I received a pair of Warby Parker sunglasses as a gift. They've held up very well and are high quality. I like them a lot, I don't think they're exceptional though.

  • I had the opportunity to try out the Warby Parker glasses try on kit and I have to say, it was a blast! The kit comes with a wide selection of frames to choose from, so I was able to mix and match until I found the perfect pair that suited my style. The whole process was really easy and straightforward, and the kit even comes with a handy guide that helps you pick out frames based on your face shape. The best part about the experience was being able to try on all the different frames in the comfort of my own home. I didn't have to worry about feeling rushed or pressured to make a decision, and I was able to get the opinions of my friends and family as well. Once I had made my selection, ordering was a breeze. Warby Parker has a great selection of lenses to choose from, and the ordering process was quick and hassle-free. Overall, I would highly recommend the Warby Parker glasses try on kit to anyone in the market for a new pair of glasses. It was so much fun and made the whole process of selecting new frames a lot more enjoyable and stress-free.

  • High quality. Affordable. Stylish! Been wearing Warbys for about 6 years now and I have zero bad things to say about the product or the brand. Have had both plastic and wire frames from them and both have lasted for years upon years without breaking (and I’m not the most careful with them!) The variety of fits and styles they offer, fast shipping, the convenience of home try on, and the continual addition of new locations makes the whole customer experience so easy and enjoyable. Eye exams in store are also great!

  • Werber-Parker glasses have won me over with their impeccable blend of style and comfort. As someone who wears glasses daily, their frames not only enhance my vision but also make a bold fashion statement. The attention to detail and quality craftsmanship make Werber-Parker my top choice. Stylish vision wear that goes beyond function – it’s a brand I genuinely love!

  • Love my Warby sunglasses. Top quality for very fair price.

  • I have been a Warby Parker gal since the first time I needed glasses! I started shopping with WP before their brick and mortar stores when they shipped you 5 pairs to try on. Now that they have a storefront in my hometown, it’s so convenient for an indecisive person like me!