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Average rating from 8 users
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Ordered several items, and I like the variety of products. Items weren't packaged carefully, leading to a package of chips broken open since it was under heavy jars. They also left out an item I purchased and the only options I was given were either to reorder it with a credit (but I would be responsible for shipping) or to be refunded. There was no effort to correct their mistake unless I spent money. If nothing goes wrong with your order I think there's a lot available here that's hard to get in some areas. I'd recommend being careful what you order together (such as heavy and fragile items in one package). Also just be aware if something does go wrong, fixing it is at the customer's expense even if UmamiCart made the error.
They're wonderful! Love having access to so many goodies.
The possibilities are endless with Umamicart. I find myself scrolling forever browsing their amazing site. Their selection is so extensive and I like the mix of products (shelf stable, fresh). The convenience can't be beat to get my tried and true favs along with some new items.
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Will keep coming back here for asian essentials and interesting produce.
nothing. Love it.
My new favorite online marketplace. Umami Cart had all my favorite snacks and sauces, plus I added a few new fun things to my order to try out. I was able to easily schedule a delivery for a day that I was home and everything was carefully packaged. I also got a free gift that came with purchases.
The Shime Saba I bought from Umami cart came OPENED and Marinade leaking out. I tried contacting their support and no response. They don't have a support number at all.. only a support box built into their website, which they probably never check. Shop at your own risk and don't expect your issues to be resolved. I will never buy again from this website.
My experience is actually frightening. I ordered late night/early morning on July 11th, and on July 12 in the late evening thought I'd check on tracking..To my complete disbelief and utter shock, the status said 'delivered' at 6 am .. and nothing was delivered. Nothing arrived.. I'm very very upset. I have reached out to Umamicart.com [email protected], the CDL tracking company and now my bank.
Being real and honest and not deceiving people. My order cost $111.01 and it was NOT delivered.. I'm very stressed out and upset over this unexpected delivered status.. Someone needs to help me. I would demand a picture proof of order being delivered at this point! I received two other packages from Amazon & Bed Bath & Beyond for two upcoming showers, one a wedding, on a baby shower.. that I ordered a couple days ago.. arrived today.. I went out myself to retrieve these items, I work from home.. and NO other delivery was at my door whatsoever!! This is very very concerning. I am extremely upset. The next business day (today I searched and searched and located a phone number for the transportation service CDL company in NY NY and was able to reach someone that took my tracking number and instructed me to contact mamicart.com directly to let them know that the package was damaged.. and that's one outcome that causes them to list it as delivered so they can close it out.. ) but this evening found another email from mamicart with a new order number saying my order is again in transit. I was so worried.. and thinking I got scammed.. I never found any other incidents with other customers so I remained semi hopeful.. I didnt reach out to my bank because I wanted to approach both the company and shipping service first and because I wasnt just ignored or blown off, I am editing my post that so far things seem on the up and up :) fingers crossed!