Trade Coffee

I am OBSESSED with Trade!!! It has been the most fun way to try incredible coffees from all over the country. Their customer service is some of the best I've ever experienced, and I can't say enough great things about the company as a whole.

Every once in a while, there are small errors with glitches in ordering, delayed shipping, but their customer support is a 100/10 and they help typically within seconds.

I've had my Trade Coffee subscription for 2 years now and am really, really glad that I've had it. It's a great way to have high quality coffee beans delivered to your home and to try out smaller brands and different kinds of beans/roasts. Trade also has some great educational resources which I appreciate since there's so much to learn about coffee. Currently, I have my subscription paused because I'm working my way through all the coffee I already have on hand but I'll resume the subscription as soon as I need more!

Very comprehensive curation of coffees depending on the notes you like to taste, the roast you like, whether you want coffee hot or cold brewed, and they recommend coffees depending on your usual preparation method too. They let you switch it up every month.

Very convenient way to try new coffee brands. I've been consistently subscribed to them for close to 2 years now. Customer support is top notch!

Sometimes not all of their recommendations are great, and because I buy them in batches of 2 12oz bags each, I'm kind of stuck with them until the next batch.

Trade is a great way to discover new coffee shops and roasters around the country. I enjoyed their selections and the coffee was very fresh. I was most impressed with the logistics of Trade. Trade's coffee roaster partners ship directly to you versus Trade managing fulfillment centrally. Often I would receive coffee that had been roasted just 3-5 days prior. This is a brilliant way to run this business that makes the coffee experience better for the consumer and the logistics easier for the roaster and for Trade itself.

More controls to pause or delay your next shipment if you haven't run out of coffee yet. At times, I had 3 bags on hand because I hadn't made as much coffee at home for a week or two.

Ease and customer service are phenomenal. Really amazing coffee, affordable price, and love how I get to support small roasters.

Sometimes I’m looking forward to a coffee but it goes out of stock. Could add a bit more notification when that happens.

I've been subscribed to Trade for over a year now. Great experience - easy to get exactly what you need at the right cadence, so I rarely find myself needing to adjust my subscription settings. Love feeling like I'm supporting roasters all across the country, big and small. I also appreciate their compostable packaging.

Kind of a confusing website / subscription management section as there's 4 different screens to edit subscription settings on. Also, would be cool to be able to have multiple grinds in one subscription (right now we have two subscriptions going to the same household because he uses whole beans while I want the Chemex grind).