The Reformation

3.3 159 Reviews

The Reformation offers sustainable women's clothing and accessories to celebrate the feminine figure.

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The Reformation Reviews

The Reformation reviews and discussion

3.34

62% of reviewers would recommend to a friend

Reviews mention

  • Stylish clothing designs
  • Sustainable brand ethos
  • Consistent fit and sizing
  • Quality denim products
  • High price point
  • Inconsistent sizing
  • Questionable fabric quality
  • Poor customer service

The Reformation, a well-regarded brand for its stylish and sustainable clothing, receives mixed reviews from customers. Strengths include its consistent fit, unique dress styles, and quality denim products. However, customers express concerns about high pricing, inconsistent sizing, questionable fabric quality, and poor customer service.

AI summary based on Thingtesting reviews

159 reviews and posts

  • Fits really well and high quality. Very commercial, so you’ll see a lot of people in the same items, but it’s worth it for good basics and easy dresses.

  • I recently purchased a dress from Reformation, and I absolutely love it! The design is beautiful, and it fits perfectly, making me feel fantastic when I wear it. However, I do find the price to be quite high for what the dresses are. While I appreciate their commitment to sustainability and ethical fashion, I can't help but feel that the cost could be more reasonable given the simplicity of some styles. Overall, I’m thrilled with my dress, but the pricing does give me pause when considering future purchases.

  • I wanted to write off Reformation as overly expensive, but then I tried their jeans and had to accept that there’s a reason people are willing to pay for their products. Their denim is fantastic quality and holds up well - I’ve had a few pairs for over three years and they don’t look that different from when I bought them. Of course, their dresses are where they really shine. I always get so many compliments when I go out in a Reformation dress. I love that they do numbered sizes in most of their dresses (including plus size in many items) rather than S/M/L/etc for a better, more tailored fit.

  • I know everyone goes to Reformation for their dresses but they are simply not worth it. It's not lined, it's polyester (itchy), and it's designed for a specific figure (tall, skinny, not me). If you're paying $200 for a dress, it should at least be comfortable. I have, however, gotten some really good basic pieces from Reformation over the years! The key is to find a cut that works and then really stock up on that piece. The muse tee is my go to summer top. I have it in too many colors. Their denim is fantastic. I also have some linen shorts from them that I love.

  • I love Reformation’s clothes and the general aesthetic of the things they sell. I don’t know how to even describe it, like a chill yet mature almost corporate style? Whatever it is, I aspire to give off those same vibes in my wardrobe and I wish I made enough money to shop here regularly. My favorite dress is from here, and I have a handful of sweaters as well, all so flattering and super high quality. Their basics are lovely as well. I LOVE this store.

    Feedback

    Can be a bit pricey

  • I am a longtime Ref customer and have bought many things there over the years. I think it's become a bit expensive but it's also kind of achieved a look so people know it's Reformation. I struggle with some of the sizes because they are very up and down. Ref is super reliable though because I know I'll always find something I like.

    Feedback

    My dream would be dresses with fewer or more manageable slits. Sometimes you don't want to show your whole leg. I also wonder if the fabric quality is what it used to be. Overall I would buy much more Ref if the price point was less "special occasion-y."

  • I used to be a huge fan of reformation even though I’ve always struggled with their sizing. I’m 5’2 and 120lbs but I feel like all their clothes are made for models who are taller and skinnier than me. However, that doesn’t mean I haven’t been able to find some pieces that work and the ones that I have, I absolutely love! They’ve recently come under fire for their diversity issues and toxic culture. I hope that they can turn the image and internal problems around because it’s important to have sustainable clothing options. Definitely recommend trying on their clothes in person because if you aren’t sample size and haven’t tried on their stuff before you’ll probably be disappointed. Reformation product is white set in the middle of photo.

  • High quality brand that is worth the price. I own many dresses, some tops, a jacket, and jeans from Reformation. Price varies but is usually worth the price. Knits and dresses (and knit dresses) are where they SHINE. The fabric is lux and LASTS. The styles are flattering and comfortable. Pictured is a dress that I have worn almost every week (weather permitting) since I purchased it.

    Feedback

    The fit of your woven styles could be better. I have never had a problem with any of your knit clothes, but I have encountered woven dresses that have too short armholes, not enough overlap on wrap skirts, and bodices that don't fit around the bust correctly. I purchased a pair of woven pants that had an uneven hem. I have a degree in Fashion Design so I know what I am talking about. Please review your wovens!!!

  • Like a naïve teenager I fell head over heels in love with Reformation. Hard. I looooved all the feminine and flattering designs and would splurge on tops and dresses and have really loved and worn quite a few of the pieces I own. But! As I’ve grown out of the honeymoon stage with them, my gripes have been difficult to ignore and it’s harder to justify the price tag for the quality and the repetitive designs of their clothes. Even with the sustainability aspect which imo feels like a tacked on afterthought when new clothes are being pumped out like most fast fashion brands. The fabric and quality are disappointing for the very high price which ranges anywhere from $50-500, with an average of like $70-80 for tops and $150-250 for dresses. I *do* still enjoy browsing and purchasing pieces here and there because they can be very flattering and pretty but I’ve slowed my roll compared to before. I will say Reformation is great for date nights, special occasions, weddings, and casual wear if you have the extra $$ to spend!

  • The Reformation has high quality sustainable clothes that are flattering for all women. They have many sizes which is helpful and easy returns online. I have received many compliments on the dresses, jeans, and tops I have from them. Their dresses are great for weddings as a guest or a bride. Their clothes are nicely made and I have been thrilled with all of my purchases from them.

  • The fabric wasn't as "exquisite" as I expected, but it's very breathable and great for humid weather. I've owned the dress for three years and it's still in perfect condition.

  • I purchased one of my favorite dresses on here but the only reason I was able to get it was because it was on sale. Definitely, on the pricier side but I always wait for the sales. I like that it's sustainable fashion and they offer some beautiful silhouettes.

    Feedback

    She expensy.

  • Reformation = king of the flirty summer dress. The cuts of Reformation clothes define 'subtly sexy' (ok sometimes it's not subtle lol) but I generally find the fits are designed to be extremely flattering, although the sizes vary hugely per garment and you need to try them on IRL. It's one of my go-to brands whenever I need something for an occasion, or something a little bit extra. I have tons of their dresses, but also casual garments (shirts / blouses) and a pair of striped trousers that I live in. I also love their stores with the smart fitting rooms (SF, LA, I forget where else).

    Feedback

    The sizes are very unpredictable / inconsistent across garments so I find shopping online impossible. Go in person if you can, it's worth it. Pricing wise: I find the dresses etc fairly priced given they're good for occasions, but their t-shirts etc are a little $$$ for what they are (although I have a few).

  • I bought this dress because I liked the color and fit. However, the price seems too high for the quality. They do have cute stuff, I just don’t think it should be that expensive quality-wise. If it’s because it helps the environment, props to them, but I don’t know enough to speak on that. I have also heard they are less size-inclusive: Most of their clothing seems to be made for skinny people.

  • I had quality issues for an item that i received for a prior exchange. I wanted to exchange for the same item only in different color but their policy does not allow for another exchange which doesn't make sense. The dress was almost $300 and the fabric looked inferior and the stitches sloppy. The customer support is lackluster and unhelpful. They are good at apologizing but do not offer any solutions. Terrible policies that does not support its customers, buyer beware.

  • Worst customer service ever I bought a silk dress for NOK 4,700, used it in once at an outdoor wedding. It rained a little (dizzy), and the marks from the rain didn’t come off the dress. I delivered the dress to the cleaners and they have tried twice without success. I contact customer service and they say they couldn’t do anything and stopped answering.

  • Horrible horrible customer service. I bought a bunch of dresses for a wedding since I wasn't sure what I'd be getting ordering things online and saw them had free returns. I returned the dresses I didn't want and then a week later the package was returned to me. The reason? Three pieces of fuzz were on the dresses. This was considered "damaged and unrecoverable". I am now stuck with tons of dresses that are way too big for me that I will never wear because of their horrible return policy that makes no sense. The photo attached is the evidence photo they took at their office. Absolutely ridiculous.

  • I have to admit this was a one time try Jan 2020. I purchased "the lawrence" dress with a slit. I am 5'4". This slit SHOWED EVERYTHING - now I just looked it up on their website and it now states "very high slit" but I even think that's an understatement. Also their sizing is very off, I swear the 6 fit like a 2 (I have since gone up in size, and this has contributed to not trying them again). The returns were straightforward. All this confusion aside, I think at their price point they can do better, I do appreciate sustainability efforts (but still check the fabrics). Maybe I'll try again one day.

  • I have a legit love-hate with reformation. Their sizing is the most inconsistent i've experienced in the entirety of my life. The quality of the pieces are also subpar and walmart-esque on some products, but the marketing is so phenomenal i've been suckered into giving some items a chance knowing i won't like the fit/fabric of certain styles. The love comes in with the maxi-dresses. I have about four different dresses from reformation, which i will never get rid of and make me look amazing. I would strongly recommend going to store to try things on (e.g. short dresses are like children's sizing) and taking not of the fabrics you like.

  • I have purchased several items from the company. The quality is not great. I find the fabrics they use are hart of care for. It also seems a bit overpriced and the sizing is funny.