The Reformation reviews and discussion

3.3

62% of reviewers would recommend to a friend

Reviews mention

  • Flattering silhouettes and dresses
  • Stylish, feminine designs
  • Innovative digital fitting rooms
  • Well-regarded, soft denim
  • Inconsistent sizing across styles
  • Thin, unlined dress fabrics
  • Shrinking and pilling issues
  • Fit favors tall, slim bodies

The Reformation wins praise in reviews for flattering, event-ready dresses, chic silhouettes, and a standout tech-enabled in‑store fitting experience, yet the brand draws sustained criticism for inconsistent sizing, thin or unlined fabrics, and quality that often fails to match its reputation. Reviews describe great jeans and timeless styles alongside complaints of shrinking, pilling, and poor construction, plus fit skewed toward tall/slim bodies and frequent frustrations with returns and customer service—making it a try‑in‑person, piece‑by‑piece proposition.

AI summary based on Thingtesting reviews

181 reviews and posts

  • Style-wise, this brand can be a bit hit or miss for me, but the pieces I’ve kept from Reformation—mostly their more classic basics—have been great quality and have held up really well over the years. I also really appreciate their sustainability efforts. Some of my favorite pieces include a chunky cardigan I’ve had for years, and a one-piece swimsuit I bought this past summer with thin straps. It felt really elegant and chic, and the quality was exactly what I was hoping for.

    Verified purchase

  • I purchased the Eli linen shirt and matching shorts for a vaction (granted last August). I have the proof of purchase. Having only worn it once on vacation last summer, I had it professionally cleaned as the set cost me well over $300! When I picked it up from my trusted cleaner, I put it away in its plastic wrap. When I opened it up to use for the season, i notice awful red stitching markers around the pocket and at the cuff buttons. It is not wearable. There would have been some fabric shrinkage that now exposed all of the red lines.The shirt retails for over $200 plus tax. I contacted the store where I purchased it and I was told that they had a similar issue with a cardigan.I was asked to contact their "love" team who told me because of the length of time, I was out of luck. It is 100% a manufacturing flaw that was present when I purchased it and they know it, yet I lose over $300 ( can't really wear the shorts alone) because they won't back their flaws! Reformation is not a cheap store, but their service, accountability, and products are awful!

  • I've been shopping at Reformation for about five years, and I used to feel that my splurge was justified by the sophisticated, youthful, and high-quality clothing. Lately, however, I've been consistently disappointed. The quality has taken a nosedive while the prices have only continued to increase. What's most frustrating is the disconnect with their "sustainable" marketing. It's hard to accept the "slow fashion" label when garment tags show a high percentage of polyester and a dismal amount of natural fibers.

  • I really love Reformation's styles, but find the quality to be hit or miss. One major critique I have is that their clothing is not well structured. It looks lovely on the models, but really doesn't disguise anything on a normal body.

  • I have a dozen Reformation dresses. I used to love their designs but honestly, things are getting repetitive. Some even cheap out on material. They might have passed their peak time, which was between 2021-2022.

  • While their clothing can be hit or miss with fit & quality, once you find something that works, it WORKS! I definitely recommend going into a store to try things on rather than shipping multiple sizes home, etc. Also, holds it value for resale.

  • Clothing is a hit or miss. I think a lot of their products are very fast fashion and so it’s hard to keep up with all the trends. I often find myself in the sales section looking at their products. Seemingly they are very overpriced.

  • I recently bought a pair of the Cary Low Rise Slouchy Wide Leg Jeans and love them! I love the wash, fit, material. I have been in the market for a good work appropriate pair of jeans and these work perfectly!

  • I love Reformation’s clothes and the general aesthetic of the things they sell. I don’t know how to even describe it, like a chill yet mature almost corporate style? Whatever it is, I aspire to give off those same vibes in my wardrobe and I wish I made enough money to shop here regularly. My favorite dress is from here, and I have a handful of sweaters as well, all so flattering and super high quality. Their basics are lovely as well. I LOVE this store.

    Feedback

    Can be a bit pricey

  • I am a longtime Ref customer and have bought many things there over the years. I think it's become a bit expensive but it's also kind of achieved a look so people know it's Reformation. I struggle with some of the sizes because they are very up and down. Ref is super reliable though because I know I'll always find something I like.

    Feedback

    My dream would be dresses with fewer or more manageable slits. Sometimes you don't want to show your whole leg. I also wonder if the fabric quality is what it used to be. Overall I would buy much more Ref if the price point was less "special occasion-y."

  • I used to be a huge fan of reformation even though I’ve always struggled with their sizing. I’m 5’2 and 120lbs but I feel like all their clothes are made for models who are taller and skinnier than me. However, that doesn’t mean I haven’t been able to find some pieces that work and the ones that I have, I absolutely love! They’ve recently come under fire for their diversity issues and toxic culture. I hope that they can turn the image and internal problems around because it’s important to have sustainable clothing options. Definitely recommend trying on their clothes in person because if you aren’t sample size and haven’t tried on their stuff before you’ll probably be disappointed. Reformation product is white set in the middle of photo.

  • Like a naïve teenager I fell head over heels in love with Reformation. Hard. I looooved all the feminine and flattering designs and would splurge on tops and dresses and have really loved and worn quite a few of the pieces I own. But! As I’ve grown out of the honeymoon stage with them, my gripes have been difficult to ignore and it’s harder to justify the price tag for the quality and the repetitive designs of their clothes. Even with the sustainability aspect which imo feels like a tacked on afterthought when new clothes are being pumped out like most fast fashion brands. The fabric and quality are disappointing for the very high price which ranges anywhere from $50-500, with an average of like $70-80 for tops and $150-250 for dresses. I *do* still enjoy browsing and purchasing pieces here and there because they can be very flattering and pretty but I’ve slowed my roll compared to before. I will say Reformation is great for date nights, special occasions, weddings, and casual wear if you have the extra $$ to spend!

  • High quality brand that is worth the price. I own many dresses, some tops, a jacket, and jeans from Reformation. Price varies but is usually worth the price. Knits and dresses (and knit dresses) are where they SHINE. The fabric is lux and LASTS. The styles are flattering and comfortable. Pictured is a dress that I have worn almost every week (weather permitting) since I purchased it.

    Feedback

    The fit of your woven styles could be better. I have never had a problem with any of your knit clothes, but I have encountered woven dresses that have too short armholes, not enough overlap on wrap skirts, and bodices that don't fit around the bust correctly. I purchased a pair of woven pants that had an uneven hem. I have a degree in Fashion Design so I know what I am talking about. Please review your wovens!!!

  • They were cool when they first came out, but then I noticed most of their clothes are made of polyester and are poor quality. It feels wasteful to spend $100 on a dress that can only be dry-cleaned. Only one top from them actually lasted for a few years, and it is 100% linen.

  • This is my go to brand when buying dresses for weddings or special events. Every dress I've ever ordered from here fits like a glove and makes me feel so beautiful. While they are my go to for fancier events they also have a lot of casual options to choose from as well. I just ordered a pair of their Cowboy and Cynthia High Rise Jeans so tbd on how the bottoms fit. The price point is pretty high for their items, but like I said I feel very confident and pretty when wearing their products so it's worth it to me. Usually I buy online because they don't have a store where I live.. but if you ever get the chance to go into the store and try things on, its such a cool experience and I would definitely recommend it.

  • The Reformation has high quality sustainable clothes that are flattering for all women. They have many sizes which is helpful and easy returns online. I have received many compliments on the dresses, jeans, and tops I have from them. Their dresses are great for weddings as a guest or a bride. Their clothes are nicely made and I have been thrilled with all of my purchases from them.

  • Reformation = king of the flirty summer dress. The cuts of Reformation clothes define 'subtly sexy' (ok sometimes it's not subtle lol) but I generally find the fits are designed to be extremely flattering, although the sizes vary hugely per garment and you need to try them on IRL. It's one of my go-to brands whenever I need something for an occasion, or something a little bit extra. I have tons of their dresses, but also casual garments (shirts / blouses) and a pair of striped trousers that I live in. I also love their stores with the smart fitting rooms (SF, LA, I forget where else).

    Feedback

    The sizes are very unpredictable / inconsistent across garments so I find shopping online impossible. Go in person if you can, it's worth it. Pricing wise: I find the dresses etc fairly priced given they're good for occasions, but their t-shirts etc are a little $$$ for what they are (although I have a few).

  • The fabric wasn't as "exquisite" as I expected, but it's very breathable and great for humid weather. I've owned the dress for three years and it's still in perfect condition.

  • I purchased one of my favorite dresses on here but the only reason I was able to get it was because it was on sale. Definitely, on the pricier side but I always wait for the sales. I like that it's sustainable fashion and they offer some beautiful silhouettes.

    Feedback

    She expensy.

  • I bought this dress because I liked the color and fit. However, the price seems too high for the quality. They do have cute stuff, I just don’t think it should be that expensive quality-wise. If it’s because it helps the environment, props to them, but I don’t know enough to speak on that. I have also heard they are less size-inclusive: Most of their clothing seems to be made for skinny people.