4.5
93% of reviewers would recommend to a friend
The Ordinary
4.5 • 2,505 Reviews
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4.5
93% of reviewers would recommend to a friend
The Ordinary earns strong reviews for being effective and ingredient-focused: many users report clearer, smoother, more hydrated skin from staples like Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, and the AHA 30% + BHA 2% Peeling Solution. Reviews also flag weaknesses: some formulas feel sticky or pill, certain actives (retinoids, vitamin C, high-percentage acids) can irritate or be too harsh, results can be hit-or-miss by product or skin type, and the range can be confusing without research.
AI summary based on Thingtesting reviews
2y ago
I tried a couple of products. They were alright, nothing special. The one that I actually like was Salicylic Acid 2% Masque. Leaves your face red for awhile but works. Price is great too.
2y ago
I’ve had good results with the Ordinary’s Hyaluronic Acid and Niacinamide. I like the simplicity of the product and have noticed an improvement to the texture of my skin and a reduction in fine lines.
2y ago
Worst customer service experience. I never received my order, tried messaging mutilple times through email, website, Instagram, Facebook page, nothing. No reply whatsoever. It's been months now and no product or refund or even a single reply. This is unacceptable.
2y ago
Products of great quality are easily accessible to everyone because of how affordable they are. A couple personal favourites are the copper peptide serum and glycolic acid toner. They are effective and provide astonishing results.
2y ago
Amazing quality, my go to products.
2y ago
I love the pricepoint and easy education on its line of products. However, as with all skincare lines, my experience with products themselves vary! The glycolic toner is great, but I found zero-to-no effect with their hair/scalp products. It's a dependable brand but none of its products are a holy grail for me and my body.
2y ago
I love this cleanser so much. It hydrates my skin without stripping my skin.
2y ago
Works well though not necessarily as well as other niacinamides. Still, worth the price
2y ago
This is such quality skincare with a luxury feel but for a fraction of the price of other high end brands. I recently started to suffer from allergic reactions and breakouts with a lot of my serums, cleansers and moisturizers. My friend recommended the Natural Moisturizing Factors + HA and I haven't bothered with any other brands since. Plus, it was only $6?! Can't be that!
2y ago
The most amazing affordable skin care. From having acne and scars from a teen to adult and pregnancy and postpartum this has helped more than any other brand. It even cured psoriasis I had on my face. Highly recommend all the products
2y ago
I love the primer ! It has a nice texture , not sticky at all. It has a light texture easy to put on !!
2y ago
I have using eye caffeine serum and it has helped a little. I haven’t seen much of a difference. I very consistent also I have mature skin.
2y ago
I love their caffeine eye serum and the rosehip oil, I wish figuring out what products are able mix together was easier because I had to do a lot of my own research on the percentage which is too high and then the products.
2y ago
I love that this brand is no frills - affordable, sleek packaging, and effective.
2y ago
I liked the coffee eye serum a lot!
2y ago
Glycolic Acid is my favorite, it assisted me in fading my skin hyperpigmentation, acne scars, and age spots. With regular use , it can contribute to a more even skin tone and improved overall skin appearance.
2y ago
Big fan of The Ordinary. They make quality skincare accessible. I’ve noticed a difference in my skin’s texture since using their Buffet product— very happy with the results!
2y ago
Really affordable skincare that actually works. My favorite is the niacinamide serum. It helps make my skin brighter and have a more even complextion.
2y ago
I just started using this product. Let’s see the results. Until now I love it.
2y ago
Love the squalane cleanser which has been a staple - a go-to for affordable, accessible skincare.