The Ordinary reviews and discussion

Worst customer service experience. I never received my order, tried messaging mutilple times through email, website, Instagram, Facebook page, nothing. No reply whatsoever. It's been months now and no product or refund or even a single reply. This is unacceptable.

Products of great quality are easily accessible to everyone because of how affordable they are. A couple personal favourites are the copper peptide serum and glycolic acid toner. They are effective and provide astonishing results.

Amazing quality, my go to products.

I love the pricepoint and easy education on its line of products. However, as with all skincare lines, my experience with products themselves vary! The glycolic toner is great, but I found zero-to-no effect with their hair/scalp products. It's a dependable brand but none of its products are a holy grail for me and my body.

I love this cleanser so much. It hydrates my skin without stripping my skin.

Works well though not necessarily as well as other niacinamides. Still, worth the price

This is such quality skincare with a luxury feel but for a fraction of the price of other high end brands. I recently started to suffer from allergic reactions and breakouts with a lot of my serums, cleansers and moisturizers. My friend recommended the Natural Moisturizing Factors + HA and I haven't bothered with any other brands since. Plus, it was only $6?! Can't be that!

The most amazing affordable skin care. From having acne and scars from a teen to adult and pregnancy and postpartum this has helped more than any other brand. It even cured psoriasis I had on my face. Highly recommend all the products

I love the primer ! It has a nice texture , not sticky at all. It has a light texture easy to put on !!

I have using eye caffeine serum and it has helped a little. I haven’t seen much of a difference. I very consistent also I have mature skin.

I love their caffeine eye serum and the rosehip oil, I wish figuring out what products are able mix together was easier because I had to do a lot of my own research on the percentage which is too high and then the products.

I love that this brand is no frills - affordable, sleek packaging, and effective.

I liked the coffee eye serum a lot!

Glycolic Acid is my favorite, it assisted me in fading my skin hyperpigmentation, acne scars, and age spots. With regular use , it can contribute to a more even skin tone and improved overall skin appearance.

Big fan of The Ordinary. They make quality skincare accessible. I’ve noticed a difference in my skin’s texture since using their Buffet product— very happy with the results!

Really affordable skincare that actually works. My favorite is the niacinamide serum. It helps make my skin brighter and have a more even complextion.

I just started using this product. Let’s see the results. Until now I love it.

Love the squalane cleanser which has been a staple - a go-to for affordable, accessible skincare.

It's a review for the silicone Primer. I am now on my 4th one. I absolutely love it! I used to have an oily skin and it was the only one working for me.

I absoluly love The Ordinary. It as changed all my life. It´s affordable, efective and life changing. My skin has become much healthier and more beautiful since I started using the brand's products.