The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Effective acne-clearing serums
  • Hydrating, lightweight hyaluronic serum
  • Powerful exfoliating acid treatments
  • Minimalist, reliable packaging
  • Occasional sticky serum textures
  • Harsh actives for sensitive skin
  • Pilling under makeup occurs
  • Inconsistent retinol performance

The Ordinary earns strong reviews as effective, ingredient-forward skincare that improves texture, hydration, acne, and clarity—standouts include Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, AHA 30% + BHA 2% Peeling Solution, and Squalane Cleanser—while minimalist packaging appeals. Reviews also flag downsides: some formulas feel sticky or pill, actives can be harsh or confusing to layer, certain products (retinols, vitamin C, hair care) underperform for some, and a few report irritation or breakouts.

AI summary based on Thingtesting reviews

2,522 reviews and posts

  • Been using The Ordinary products for a while now and have no complaints. Their hyaluronic acid is my absolute fave, and never fails to keep my skin looking plump and very hydrated!

  • Can’t beat the price! Have been really happy with their products and have been using them for years.

  • Don’t use their products if you aren’t familiar with the ingredients. Their hyaluronic acid and niacinamide are their best products cult fav for a reason. No BS serums that work. Not a fan of their vitamin Cs

  • The Ordinary may not always work, but it is always worth the money because you only spend a little on it. It's an incredible alternative for someone on a budget who cares about keeping their skin healthy. Once you find the products that work, they will come as a staple for daily use and a rainy day, to say the least. Quality-price is right there or higher on most products and i love that.

  • The Ordinary Hyaluronic Acid Serum is my go to hydrating serum. It has totally changed my skincare game.

  • Nourishing, dose not irritate my skin leaves amazing results

    Influencer for The Ordinary
  • I used to be extremely adamant about using the ordinary products when I was first trying to build a more stable routine. It’s a great line, but I think it’s really great for those who are on a budget. It’s a really great beginner friendly brand and introduction to the different acids that are out there dedicated to different skin conditions and goals. I used to use the azalaeic acid suspension as well as the niacinamide 10% + zinc and they both worked pretty well. Some consistencies were sticker than others, and some pilled quite a bit despite proper layering, but overall a good line of skincare.

  • I love the ordinary products! You don’t have to spend a ton of money on all skincare products and the ordinary shows that. I really like the hydraulic acid & vitamin C serum.

  • I've tried many different TO products over the years. I currently use their argan oil and have gifted it to friends. I have sensitive, breakout-prone skin and when I was using their hyaluronic acid moisturizer I didn't have any issues. I continue to see reputable experts recommend TO products and love that they are affordable, so when I need to try a new exfoliant or serum, I will likely buy from them.

  • this brand helped me step into the world of skincare! with very reasonable and accessible pricing for high quality products, i will always recommend them to skincare newbies and veterans alike

  • I really like the packaging, value for money and how you can choose which serums and products individually match your skin type.

  • I like the 5% azelaic acid. The 15 and 20% are only available with a prescription, and are often not covered. A go-to fir to reduce inflammation and redness.

  • I’ve tried multiple products from the Ordinary and have been happy with all of them. The company offers really great skincare at very affordable prices. Highly recommend!

  • The Ordinary is anything but ordinary! I had sensitive skin and I've been using their oil cleanser and moisturizer for the last 2 years without issues. Highly recommend and very cost-effective for what you're getting.

  • I think a lot of the Ordinary's products are great for the price point. My favorite product from there at the moment is the glycolic acid. I have been using on my armpits a few times a week and I have noticed that they are less dark and I smell better.

  • Overall a great product, it helped with my ance and its helped my pores.