The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Effective acne-clearing serums
  • Noticeably brighter, smoother skin
  • Minimalist, clinical formulations
  • Clear, straightforward labeling
  • Sticky serum textures
  • Potential irritation from actives
  • Hit-or-miss product efficacy
  • Confusing product naming

The Ordinary earns strong reviews for effective, ingredient-forward skincare that improves texture, hydration, acne, and glow—with standouts like Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, and the AHA 30% + BHA 2% Peeling Solution. Reviews also flag weaknesses: some formulas feel sticky, can pill or irritate sensitive skin, high actives may overwhelm newbies, results can be hit-or-miss, and product naming/usage can be confusing.

AI summary based on Thingtesting reviews

2,516 reviews and posts

  • Love this brand. My skin is sensitive and I'm prone to acne/breakouts with certain lotions. The Ordinary is a great brand that keeps the health of my skin in mind as it moisturizes.

  • I use a few of the serums and find them very effective on my skin. I like the simple and statement product branding and find the website great for personalisation and improving your skincare routine. I wish the products were available in larger sizes too as it sometimes feels like a waste of packaging to keep buying products often when they run out

  • Great products. Clean ingredients. Clean packaging and the most fairly priced beauty products you will find.

  • Great price point for high quality products. I love the toner!!!

  • I kept trying different products from the Ordinary because of the price and ingredients, but the formulations never seemed to work and irritated my skin.

  • It is a brand that the relationship between the quality of the products and their price is acceptable. I have tried the niacinamide serum and the retinol serum and they work well, but I don't consider them extraordinary. I would recommend them to people who are starting out in the world of skincare and don't really know where to start.

  • LOVE this brand - Incredibly reasonbly priced, simple skincare solution. The Hylauroinic acid is my favorite base layer on my skin - light and spreads/absorbs easily, so you can layer other mositurizers/serusms/makeup on top. I put this on my favce twice a day immediately after washing, and it leaves the skin feeling plump and refreshed Creamide hydrating night treatment keeps my skin smooth, even and moisturized at night. Feels like a protective barrier, but need to make sure to wash it off in the am (you can feel it washing off). It seems to hep me with removing discoloation from acne/sun, keeping wrinkles at bay and lessening the appearance of white/blackheads. Recently tried the caffeine eye cream, as my dermatologiest was suggesting something of a similar size that cost about 10x. While I dont beleive there is any miracle product that removes under eye circles, it worked about as well as the overpriced sample I recived to lessen the puffy and dark circles to a more tolerable appearace (as in, looks like I only missed one night of sleep, not a fortnight)

  • Most of the products have been good, although not sure if I can see the results very well. Good price.

  • The Ordinary has really stepped it up in recent years. I just repurchased a bunch of their products to incorporate into my daily skincare routine and they've made big improvements in helping the consumer understand the what the different ingredients do/are good for. I currently use the Niacinamide 10% + Zinc 1% Oil Control Serum, Azelaic Acid 10% Suspension Brightening Cream, and the 100% Plant-Derived Squalane. The products are affordable, easy to access and use, and super effective.

  • I was one of their first customers so I’ve tried most of their products over the years. I do love the idea of accessible skincare, but you end up buying so many formulas that add up to like buying 1 amazing serum or product. I think some of The Ordinary’s products are great for the price point and is a gateway brand for the youths and skincare newbies, but I would rather spend a little more and buy products with high efficacy. I’ve moved on from The Ordinary.

  • This brand is wonderfully priced in the skincare niche. I think before trying any product do your research on what it's uses are. I was intrigued enough into trying the Salicylic Acid 2% Solution as a topical treatment to skin. texture, however the product gave me severe allergic reactions after every use. As someone who has no known allergies to any medications, foods, anything, I'm saddened this product personally had such a negative effect.

  • Super budget friendly, but it does require a bit of research beforehand to figure out which products you need. I've found that some products work better than others, but with the low price point I don't mind a bit of trial and error.

  • The Ordinary products are great for people looking for just the essential active ingredients in their skincare routine. The premise of the products is simple: offer the right ingredients at the right dosage, all at the lowest price. What this means in practice is that you get serums, oils, and moisturizers with the same main ingredients as higher-end products—but at vastly reduced prices. I use the niacinamide serum daily and it costs less than $7. I also use the hyaluronic acid serum and moisturizer—both less than $15 each. Other brands using the same ingredients are typically priced much higher than The Ordinary—which is why The Ordinary stands out. I’ve been using these products for years, and I’ve never had an issue with quality, price, or quantity. In fact, what’s impressive about these products is how long they last. I can use the serums daily for months, and the moisturizer lasts even longer. In summary: if you’re looking to quite literally get what you pay for (in the best way)—get The Ordinary.

  • The best most straightforward skincare that you can get for the price.

  • This product has done wonders for my skin! The texture and appearance is much more even and glowing. I really like the consistency of this product too—it feels hydrating and sinks into the skin easily.

  • i think that this brand can be good for certaint type of skin and moreover i think that is a good brand especially for teenagers, but anyway i think that everyone should give to the ordinary a chance :)

  • No frills but you get exactly what you're expecting based on the label. The price point is low enough to be able to buy a full assortment of skin care products without breaking the bank.

  • I have tried so many products from The Ordinary and finally settled on 5 awesome products that have transformed my skin. As with any face regimen, best results come from consistent and proper use of the product.

  • The caffeine under eye solution is the only thing I have EVER found that helped me with under eye puffiness/darkness, can't recommend enough. Amazing product and price! The only other thing I've tried was the multi-peptide lash and brow serum, which did nothing. Took progress pics and saw no change in lashes OR brows. Go for rapidlash and rapidbrow instead.