The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Ingredient-transparent formulations
  • Clinically effective actives
  • Minimalist, fragrance-free options
  • Wide, customizable range
  • Occasional sticky textures
  • Potential irritation from actives
  • Hit-or-miss product efficacy
  • Confusing layering for beginners

The Ordinary earns strong reviews for being effective and ingredient-focused: many users report clearer, smoother, more hydrated skin from staples like Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, and the AHA 30% + BHA 2% Peeling Solution. Reviews also flag weaknesses: some formulas feel sticky or pill, certain actives (retinoids, vitamin C, high-percentage acids) can irritate or be too harsh, results can be hit-or-miss by product or skin type, and the range can be confusing without research.

AI summary based on Thingtesting reviews

2,506 reviews and posts

  • The product go on great and absorb easily. I use a few of the facial serums and see my skin become tighter and plumper. I love the price point but wish there was more product explanation. I'm not always sure what I'm buying even at the flagship stores. Still you know you're getting a good product.

  • it’s decent but, as an ex sephora employee, i would definitely pick other products before reaching for this one in the same price range.

  • I’ve used a few different things, highly recommend the Hyaluronic Acid. Leaves your skin feeling great

  • I love the mission of the brand, but I wouldn’t buy again unless I had a dermatologist or other skin professional tell me exactly how to use specific products. I used the under eye caffeine serum for several months and developed hyperpigmentation at the high points of my cheeks. I’m confident this is user-error and I should have been more proactive with SPF while using this product, but that’s why I wouldn’t start a new product without a professional consult.

  • THEIR PRODUCTS ARE THE BEST. not only are they a lot cheaper that a lot of skin care brand but they work so good. i used the hydrochloric a acid and niacinamide and wow they changed my skin so much. my skin used to be very textured and now is super smooth.

  • The Ordinary is an idyllic skincare line. Inexpensive, expansive product line and ruthless efficiency. All you need to know is your “trouble area” and The Ordinary can find something that will work for the good of your problem.

  • I tried the Retinol for my facial lines and the manager at Sephora told me how much everyone was raving about the brand. The price was so very affordable and I was excited to try it. I used it for 4-6 weeks but unfortunately, I did not see any improvement at all. It may have just not worked for me because so many love it. I really appreciate the simple packaging and price. Definitely worth trying!

  • Love the price point to try out ingredients! Some products are a little hit or miss, but I also have some products I will always repurchase.

  • I have the ordinary acid, it’s perfect. I’ve always ha d a problem with acne. But from the time I’m using it, no intense acne, no rushes and the skin is now finally soft and not with pop outs. More people should know about this product

    Influencer for The Ordinary
  • The Ordinary is a fantastic skin care line. Top quality products at a below affordable price. They offer a solution for every skin problem and the price fits all pocketbooks. My favorite product is the hyaluronic acid serum. Really has made a difference on my mature skin.

  • I LOVE this brand! I have tried so many different skincare products and had such a hard time finding a product that wouldn’t totally dry me out but also wouldn’t make my skin feel oily, but also fit into my budget. I started using The Ordinary to clear up my skin for my wedding 2.5 years ago and have never looked back!

  • Great products. I have tried many of the products, and the "vampire facial" has helped my acne scars so much ! Also affordable !!!!

  • I love many of these products. They work really well and are very affordable. They have a lot of great information on their website. I would recommend trying these products.

  • I really like the AHA 30% + BHA 2% Exfoliating Peeling Solution, I've been using it for about 3 months and it's really helped to clear my skin up. I use it 1-2 times a week for 10 min at a time. It's a convenient size (travel-friendly) at a super affordable price. I've tried the natural moisturizer + HA, but it broke out my sensitive skin. Same with the plant-based squalane.

  • I love this brand. Simple ingredients with a brilliant result. I’ve received so many compliments on my skin since using them. Will continue to use them

  • I've been using The Ordinary for a year now and I can say that their products are GAME CHANGER. My skin is glowing and clean again.

  • I’m a skincare fanatic and have tried all the high end brands. I always come back to The Ordinary. Fantastic prices and super effective.

  • I tried one of The Ordinary serums and it would leave my face feeling soo smooth✨💓 I definitely saw a difference in my acne as well.