The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Effective acne-clearing serums
  • Straightforward ingredient labeling
  • Noticeably smoothing exfoliants
  • Gentle, hydrating cleansers
  • Occasional sticky serum texture
  • Irritating high-strength acids
  • Pilling under makeup layers
  • Confusing ingredient naming

The Ordinary earns strong reviews for effective, ingredient-forward skincare that improves texture, acne, oil control, and hydration—standouts include Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, AHA 30% + BHA 2% Peeling Solution, Squalane Cleanser, and Natural Moisturizing Factors + HA. However, reviews also flag weaknesses: some formulas feel sticky or pill, certain actives (retinol, high-percentage acids/niacinamide) can irritate or dry skin if misused, results vary by product, and the technical lineup can overwhelm beginners.

AI summary based on Thingtesting reviews

2,517 reviews and posts

  • Love the price point to try out ingredients! Some products are a little hit or miss, but I also have some products I will always repurchase.

  • I have the ordinary acid, it’s perfect. I’ve always ha d a problem with acne. But from the time I’m using it, no intense acne, no rushes and the skin is now finally soft and not with pop outs. More people should know about this product

    Influencer for The Ordinary
  • The Ordinary is a fantastic skin care line. Top quality products at a below affordable price. They offer a solution for every skin problem and the price fits all pocketbooks. My favorite product is the hyaluronic acid serum. Really has made a difference on my mature skin.

  • I LOVE this brand! I have tried so many different skincare products and had such a hard time finding a product that wouldn’t totally dry me out but also wouldn’t make my skin feel oily, but also fit into my budget. I started using The Ordinary to clear up my skin for my wedding 2.5 years ago and have never looked back!

  • Great products. I have tried many of the products, and the "vampire facial" has helped my acne scars so much ! Also affordable !!!!

  • I love many of these products. They work really well and are very affordable. They have a lot of great information on their website. I would recommend trying these products.

  • I really like the AHA 30% + BHA 2% Exfoliating Peeling Solution, I've been using it for about 3 months and it's really helped to clear my skin up. I use it 1-2 times a week for 10 min at a time. It's a convenient size (travel-friendly) at a super affordable price. I've tried the natural moisturizer + HA, but it broke out my sensitive skin. Same with the plant-based squalane.

  • I love this brand. Simple ingredients with a brilliant result. I’ve received so many compliments on my skin since using them. Will continue to use them

  • I've been using The Ordinary for a year now and I can say that their products are GAME CHANGER. My skin is glowing and clean again.

  • I’m a skincare fanatic and have tried all the high end brands. I always come back to The Ordinary. Fantastic prices and super effective.

  • I tried one of The Ordinary serums and it would leave my face feeling soo smooth✨💓 I definitely saw a difference in my acne as well.

  • The niacinamide It's a must in my skincare routine, it helps control oil and the appearance of acne, it's perfect

  • One of the best skincare brands on the market , i really recommend this brand if you have acne or sensitive prone skin . It’s affordable but high quality and won’t make you break out

  • Love their serums. Worked amazing for my dry skin

  • Tried once, great results just didn’t want to continue to use it with the chemicals switched over to vegan tings, natural remedies

  • I’ve personally tried the ordinary niacinamide and zinc face serum and it has worked wonders for my skin. It leaves my skin feeling amazing and well nourished. So far I have had a good experience with this brand.

  • Love, Love, Love! Can't praise them ENOUGH for their products!

  • The ordinary have very affordable products! I am a fan of their glycolic acid toner which had multi-uses (deodorant, leg exfoliant) and has become a staple in my routine. I have used several of their serums to target fine lines, blemishes and pigmentation and so far I am pleased with the results. Some products don’t work as well for me eg. the hair serum but all in all I would definitely recommend this brand.

  • I have been using several products for months. They are all working very well

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