5mo ago
I was very excited when a local restaurant started the Table22 thing: They are offering a monthly bento box picked up at the restaurant. As a parent of a young child, going out for high end sushi isn't really feasible, so this service promised great value to us. The first food we got was good. The problem has been implementation by Table22: They did not send a reminder email within 10 days of pickup, and they didn't even send out a confirmation email for the 2nd month. The restaurant is responsive, but Table22 doesn't have a phone number and doesn't respond to support emails. Until they work out the kinks, this is a warning to any restauranteur: be prepared for your customers to have headaches if you deploy this service.

