I was nervous about purchasing a couch online and only to be disappointed (common for most furniture companies). Luckily they had a pop in LA and I had the opportunity to go see it in person before and was instantly sold. Right there on the spot, we bought the couch, dining table, and bench for the table. The wood quality is like no other brand, it's sturdy with a smooth texture. The colors they offer are beautiful and can't say enough great things.
We got the white couch and it's beautiful. The biggest downside to a cloud-like couch is the maintenance of needing to fluff the couch every few days. Worth it for the comfort.
One downside was the production time for the bench was extremely long, but at this point, that's the use case for most furniture brands and we were happy to wait to receive a high-quality product.
Our cats really enjoy the couch! Fabric is pretty pet friendly (white maybe not the best color for pets) and we try to keep cat scratchers around the couch to redirect them from scratching the sides.