SpoiledChild reviews and discussion

4

75% of reviewers would recommend to a friend

Reviews mention

  • Effective collagen glow benefits
  • Sleek refillable capsule packaging
  • Responsive, thoughtful customer service
  • Tasty, easy daily routine
  • Confusing trial billing practices
  • Strong serum fragrance irritation
  • Inconsistent hair growth results
  • Heavy packaging, little product

SpoiledChild earns polarized reviews: many cite real results—glowier, plumper skin and stronger nails from E27 liquid collagen (mango or pineapple), softer, fuller hair and reduced shedding from A22 serum and S24 mask—while others report no visible change, scalp irritation, breakouts, or hair fall. The brand impresses with sleek, refillable packaging, a helpful quiz, and occasional standout customer service, but numerous reviews flag confusing “try before you buy” holds/charges, aggressive upselling, slow shipping, and difficulty canceling, making it effective for some yet risky for those wary of billing friction.

AI summary based on Thingtesting reviews

1,043 reviews and posts

  • Rip off. Spoiled child charged me $116 eight times for a $5 promo. Fucked up my bank account. Their customer service does not respond.

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    Rip off. Spoiled child charged me $116 eight times for a $5 promo. Fucked up my bank account. Their customer service does not respond.

  • Hi, think these company scam there Costumer, I only paid 5.28 to try there products, they end up overdraft my account 111.28 .. without my Permission.. there is no phone number you can contact them.. what a scam these be careful please thank you

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    Horrible scammer I don’t trust these people. Please don’t buy anything from them they are scammer..

  • Good product, horrible customer service. My issue wasn’t with payment or fees, just simply asking a couple questions was like an annoyance to them. The worst!

    Feedback

    Figure out a more “customer service” customer service.

  • I would’ve put a -0 if it was possible !!!! You can bet you’re spoiled ass on that one !!!! I recently seen this product on Facebook and because I’ve been having issues with my own hair loss in my late 30s I was starting to get weary so I decided to try the free sample of this product. Then I started reading the reviews about a minute later, and I immediately canceled my order. That was when a customer service representative told me they were not able to cancel my order as the shipping had already started. I called bullshit and called my bank and had them stop merchant payment from that company and had them blocked. I received the 599 that they were not supposed to charge to my card as it was supposed to be free, unless I decided to keep it, so I got my five dollars and 99 sit back and dumbass holes. Don’t get to keep my money, so ha ha ha jokes on you spoiled child win for me. !!!! oh yeah and your product sucks!!! it does not work!

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    Spoiled child is a scam garbage company that lies to consumers just to get free money and send you broken and or BS products. Shutting the entire company down and suing them for grand theft larceny add a page full of other charges amongst scam and fraudulent activity. These guys are gonna be shut down in a heartbeat! And I can’t wait I’ll be sitting back with a glass of wine laughing my ass off.!!!!

  • A total fraud, luckily my bottle came busted, leaking upon opening and taking apart this HEAVY bottle, I find out that it’s a bottle within another bottle (which creates illusion 12-16 ounces) there’s was less than 1 ounce of product in the actual bottle…smh…fraud!!! Then they have the audacity to state return unused product or get charged over $70 !!! STAY AWAY!! And they stated nothing about charging my account $69 dollars with the 5.45 trial charge

    Feedback

    Nothing!! You’ve failed miserably

  • The tri. Our products free is a sham. They make it difficult for you to return the items. If you don’t like them they are extremely unhelpful. They do not get back to you. They respond to emails only and there’s no customer service phone number. I don’t care how good a product is if I have to go through the things I’ve had to go through end it’s not worth it to me. Their products are lackluster at best. It’s almost like they are banking on the unique packaging that they have for their product.

    Feedback

    Stop trying to rip people off, listen to what it is they’re trying to tell you and have a phone number.

  • Well honestly .. the product is OK. Def not worth the $118 I was charged 2x for the ONE order that I placed. I don't have an issue with paying for what I kept.. but when I get charged 2x and they tell me I placed two orders when I definitely DID NOT!! I placed an order on the 17th of September and the order went through on the 22nd... And on the 22nd of September THEY marked my account down for a second order!! Now they don't want to give me my money back and I will be contacting the BBB and my bank. God forbid if you have to order from this company watch your bank. They are a bunch of crooks.

    Feedback

    They have no Customer Service.... no phone numbers because they obviously don't want to face the customers they scam so thy hide behind their email!!!

  • I honestly love the product. But in order to have it really work is when taking the quiz about your hair you need to really know your hair or it’s not going to work how you want. The only thing is it is a lil pricey but over all worth it.

    Feedback

    The price of everything

  • Don't waste your money... I actually think the spray made my hair loss get worse. The clay mask did not seem to make a difference in softness. Tried to return the products and was told I missed the deadline. (The products must be BACK IN THE WAREHOUSE before the 60 days is up to receive the refund.)

    Feedback

    product quality, effectiveness, customer service, etc.

  • First off make sure you check to see if you sign up for a 60 or 90 day trial. I agreed to try the hair product for 90 days and at the 60 day mark my card was charged. I reached out to cancel/return the product because I did not see ANY result. And was told my 60 day window closed 3 days ago. They advertise to try it for 90 day but then charge you at the 60 days mark. They will not refund me because I missed my window of 60 days (that I did not know about) by 3 days! Wish they'd do what they guarantee! Sad that this happens to people and that this happened to me! Very disappointing! Bad business! Bad customer service!

    Feedback

    Stop telling people about a product that works when it doesn’t and be clear about a 60 days trial vs 90!

  • Oh my goodness. I have never had this amount of hair fall out after using the in shower hair treatment from Spoiled Child. It was scary. Clumps of my hair started falling out. I’m Indian and have standard Indian hair that falls out but not like that. I’m never buying this again. Worst mistake ever.

    Feedback

    Don’t make my hair fall out like crazy

  • I was charged for a full size bottle if this product when I only wanted the trial size. Don’t fall for this scam the company doesn’t even have a contact number to call for getting my money back. I am so upset about this.

  • They refuse to send me a label for me return I have been emailing since 10/4/22 they keep playing and send a non printable label

    Feedback

    Send a real label people can print out the first time. Have a customer service number

  • I figured I'd try this out because I went through a really traumatic health experience that lasted about a year and a half. So my body went through some stress and along with that my hair fell out. It was growing back in before I used this product but I wanted to make sure it was healthy and honestly wanted my hair to grow back a little faster. I thought since this had the quiz thing that would be helpful and also had the "try it before you buy it" offer, which I have used this with other companies and have found some brands that I use for life now because of it. So I of course got my package, after ordering. It calme late, which I wasn't thrilled but they gave me a coupon for the inconvenience and I didn't even ask for it. Thought that was very sweet of them. So far so good. It came with a free headband and a lip smoother, which yeah nice to get free things, but I wasn't in desperate need for it, but it was welcomed. I tried the product and first thing I noticed, was the smell. I didn't like it. I thought well if it's gonna help my hair, then I could get used to it. Nope I was wrong. So I decided to return it within my 14 day period after delivery. I started the process and it gave me another discount if I kept it. I decided okay maybe I'll keep it and still try it. I just couldn't do it. Even with the discount I still didn't want it because I literally couldn't stand the smell. So in total I used it twice. So I processed my return, got my postage, sent the product back, in the same box they sent it to me in, and made sure to keep my tracking# because I noticed somewhere, in the fine print, that if it's not delivered back to the company within your 14 trial date then you can only get Store Credit. So I made sure to hold onto it. Anyway, the package made it back within my trial date and I thought all was well. Well it wasn't. All of a sudden I got charged for the full amount of the product. No reason, no warning, just woke up and was charged. Also, without the discount that they offered me. Not a big deal because I don't want it and I'm not going to get charged for it. So I went on my account on SpoiledChild and it said that they gave me a refund of $10 and change to my credit card which never happened. So I reached out to them and made sure that they refunded the amount and made them aware of this supposed refund that was never given to me so they should try deducting that from me either. I did get a quick response, but just telling me that everything is fine and it'll get refunded, but no mention of amount. So thinking naturally the amount that they charged me. Nope! They refunded me back the money minus $9 and some change. Huh? I have no idea what that was about. I'm thinking maybe their confused because they think I got refunded that refund, but the amount doesn't even add up to that amount. So randomly they only returned a portion of the charge for whatever reason. I wrote them again and waiting to hear what I got charged for. I'm just glad I didn't keep a subscription because if they're having billing issues like this, I don't want to be subscribed. Sometimes I don't pay attention to my charges which I don't like when companies do this. It isn't professional and honestly I can't stand companies that do this because if you think about it, if they can get away with not giving back full refunds to millions of people, as mistakes to people that didn't notice, they could easily make millions for nothing. So for me, I just don't trust them. I will never order from them again. Just not worth the hassel.

    Feedback

    Their billing system and their, "try it before you buy it" system. Quit charging people wrongfully and give people their full refunds when they are due. Not some off the wall random amount.

  • Okay- so I ordered this back in May but really started using it in June. It is now August and I have to say- I am very disappointed. I wanted to give the product ample time to work but enough time has passed and I can finally accept that this was a waste of money and the product is trash. I got the hair serum A22 which was assigned to me by there filler quiz. My scalp is dry and I don't see much hair re growth. I am truly disappointed...enough to write this review (which I don't normally do) I am done using this product even though I still have some left. IT IS TRASH!

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    Everything! The quiz is not specific enough so don't even try. And the product drys/irritates my scalp. I don't know what to say except- never again!

  • I have tried the hair mask, the hair serum, and the facial serum. The one I have been using for the longest (about a month) is the hair mask. I was so impressed that I just got the other two. So I can't review those yet. The hair mask was great. I was shedding a lot and having a lot of breakage. There was so much hair coming out of my head each time I would shower. About one week after using the hair mask daily, I had significantly less shedding. Almost down to none. The difference was pretty drastic. I would highly recommend it for anyone who is having breakage and shedding.

    Feedback

    I have no suggestions for how to improve the product. It exceeded expectations for me.

  • Honestly I’ve been using this skin product for about almsot a month and my skin is exactly the same I don’t recommend anyone believe this “amazing life changing” product