2.1
26% of reviewers would recommend to a friend
Space Goods
2.1 • 39 Reviews
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2.1
26% of reviewers would recommend to a friend
Space Goods polarizes: reviews indicate the brand tastes good for some and can boost focus and steady energy, yet many report no cognitive benefits beyond caffeine. Praise centers on smooth-mixing hot chocolate and coffee flavors (notably Vanilla Cinnamon), while weaknesses include cloying sweetness/sucralose, headaches or stomach upset, and inconsistent effects. Repeated reviews flag aggressive, hard-to-cancel subscriptions, missing items, delayed shipping, and unresponsive support—serious trust concerns for prospective buyers.
AI summary based on Thingtesting reviews
I don't see a big difference after week. It's also with sweetener which is not says on adverts. Taste ok.
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Information about sweetener should be more visible in the advert. Price is way too high. Also containing caffeine.

Tasted like a normal packet hot chocolate. Couldn't really tell if the mushroom supplements had any effect, due to the caffeine. Was similar to a normal coffee effect wise
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Would like a version without caffeine or maybe some different flavours, drinking a hot chocolate didn't really put me in a mood that was productive.

Product is OK, but will not be buying from them again due to their fraudulent behaviour. When I ordered, I changed my subscription to every 6 months instead of every month straight away. Despite this, a month later I received an order confirmation email. I contacted them as soon as I realised asking them to cancel the order, and logged in to the account, believing I must not have changed the permissions, as why else would it be sent. I was shocked to discover that it was showing as a 6 monthly subscription and almost certain that it had not been this long, so checked my banking and saw that my last charge was just a month before. Upon contacting, I was told there was nothing that could be done to help me and they tried to blame me rather than apologising for the error.

4y ago
I don't understand at all how Spacegoods talks about a natural product on their website and the product contains sucralose (E 955). Sucralose is a sweetener that tastes 400 to 700 times sweeter than regular table sugar. Sucralose (E 955) is suspected of affecting the intestinal flora. In addition, sugar is generally bad and I cannot use the product because I am fasting and do not eat anything until 12 p.m., but need a coffee beforehand. I just saw it on the pouch. Why couldnt I find it on their website?

4y ago
I've only been using this product 5 days and I have noticed better focus.The downside for me is the sickly headaches I'm getting the next morning,never suffered with headaches before so I know it's the product.Its a shame as I like the product and only have 1 cup per day but I can't put up with these headaches the following morning
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Alittle too sweet but not a deal breaker

1y ago
I returned my order over a month ago, and the refund was only processed after I repeatedly chased them. At first, they didn’t even offer a basic apology just cold, copy-paste responses pretending everything was fine. The way they ignored my refund for so long feels like fraudulent behavior. It’s clear they never intended to return my money unless I forced the issue. When I finally got through, the so-called “manager” (Jess) gave me the same vague, dismissive responses with zero accountability or explanation. This is by far the worst customer service I’ve ever experienced no ownership, no respect, just endless excuses and delay tactics. Avoid Spacegoods at all costs. They are unprofessional, untrustworthy, and clearly don’t value their customers.
7mo ago
I ordered the starter bundle, but unfortunately only half of the items arrived, and the rainbow dust chocolate I paid for was missing. I contacted the company’s representative, Kim, via email and provided my address and the transaction number from my bank statement. After that, I never received a response or any follow-up. Based on my experience, I feel very disappointed and cannot recommend this company. I will not be purchasing from them again.
8mo ago
Pretty rubbish practices and communications. I was able to make an order for an item that was out of stock, but did not display that way. After being told it was out of stock, after asking to cancel the order, I then receive another message to say sorry no it is in stock now and it'll be dispatched some point later in the week. Then had to send a total of 11 emails to finally get a response that they would cancel the order, but to get that I had to quote consumer rights bills and threaten to escalate the issue to trading standards. If that's how they treat and manage new customer expectations, imagine how they'll treat you once they're already getting your money consistently. Wouldn't bother.
8mo ago
I have been taking this for about 2 months.. (3 servings per day) Recently for the first time in my life I have been getting panic attacks for no reason and after a recent blood test it turns out something I consuming is affecting my liver and causing damage. Obviously I have no proof of Space Goods being the cause but the timing absolutely matches up. Let me make it clear that I have never suffered with panic attacks or liver issues prior to consuming this product.
Woof. I really want to write a glowing review here, but this one is tough. Here's my breakdown: PROS: - Tastes REALLY good. Which is rare for supplements like this. Love it in coffee, especially. - Mixes well into liquids, especially if hot. Not one of those chunky supplement powders that refuses to blend. I have one of those little frother gadgets, too, which made the blending seamless. - Really cool packaging. CONS: - Very hard to tell if this actually did anything for me. I was typically adding it to coffee, which naturally has similar results for my ADHD brain. Can't say with certainty this did anything extra on top of the coffee, and I drank it religiously, daily, for months. - Subscription management is a pain in the butt - If you're US-based, shipping is a huge pain. Ships from the UK (or they at least did last time I received it earlier in 2023), so even if you're on subscription, there's no telling when it's going to show up. Sometimes it would come way late, then the next one would come in time, and I'd be left with way too much product. Ended up cancelling my subscription for this reason. Overall - I think it's worth TRYING to see if it works for you, and it does taste really good. But if you're in the US, I wouldn't recco setting up a subscription, unless you're going to be diligent about logging in and constantly adjusting your subscription cadence as needed.
I can believe the positive reviews cos they do steal money from you with their very fraudulent behavior. First they add you to their monthly subscription of 45 euros a month that you can't cancel. Funny they say they have but keep charging your card monthly. You can't even delete your account cos no option available. Only way to solve it it is to cancel your card with the bank to solve it. Review platforms will not allow negative reviews which is really misleading and a lie. I'm glad here are honest. A complete disgrace of a company or whatever you want to call it. And the products are awful.
1y ago
Please Do NOT PURCHASE ANYTHING FROM THIS COMPANY. They are scammers and their products are fake. Just analyze them and you will see that they contain nothing of what they claim. They keep charging your card every month even though you never subscribed and it is impossible to close account. I had to talk to my bank to block them. SCAMMERS.
Got the sample pack, did not realise the product has sweetener in it. I hate all artificial sweeteners, they taste bitter to me. I tried 1 sip of the chocolate and wanted to gag. I still taste the bitter hours later. Not for me.
2y ago
For me the taste is awful, but over time it becomes bearable. I have adhd for which I take off-label bupropion. On top of bupropion the space dust is too strong and not needed, however if for any reason (adhd 🤷🏻♀️) I miss my bupropion dose, this makes a reasonable alternative. Gets me through the day. (Anyone who knows bupropion and is confused why I wouldn’t just take my dose as soon as I remember, I have to take it at night time, so can’t just take it in the morning if I forget (because of the affects it has on me). ) So for me this gets a thumbs up because it has been a bit of a life saver every so often. …
Product is ok, but customer service SO MUCH NOT OK. Delivery can take few weeks or even a month (in Europe). Half of products are missing and they promised to send it with 24h delivery, guess what... I'm still waiting. What's more by ordering there is automatical monthly abonament very hard to cancel. I like the product, but I don't recommend this company. I'll search for alternative or create my own mix.
3y ago
This product tastes disgusting. Vile. Artificial. Packed with caffeine. You'd have to have NO taste to enjoy this product. Vile. Vile. Vile. It stinks. Your hands stink. And your stomach will hate you. Forever. Avoid Unless you like drinking cat urine. If you do, then this product is for you They refunded the first order...and have now sent another. Been smoking too much of the plastic packaging
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I'd rather drink mosquito infested puddles riddled with dog droppings than ever have to try this again
1y ago
Didn’t notice any of the “positives” that the advertising says you will get. Compared the regular coffee this is very expensive and isn’t worth the cost given that there are no positives for me. Also from a negative standpoint, I found that this product gave me an upset stomach which I have never had with regular coffee but this ceased as soon as I stopped using it. Might work for some people but not for me
2y ago
Make sure that you check your subscription when you place an order. They charged me £39.00 yesterday (28/11/24) and shipped goods to an address I moved out of over a month ago. Despite multiple emails and requesting an escalation Spacegoods have refused to credit me for an order I did not place. They have told me that I need to send the goods back to them in order to get a refund despite the fact that I have told them that the property is empty and I cannot gain access and Royal Mail typically push the order through the door. They sent me a Royal Mail tracking number and said that Its my responsibility to track and try to stop delivery or re/track in order to return and then ask for a credit. Spacegoods Service is disgraceful and I would recommend that you steer clear!!
2y ago
FRAUD - Recurring Subscription So here is the fraud. You won't come to know till AFTER you ordered that they have sneakingly signed you up for RECURRING SUBSCRIPTION. Then you email them and they will tell you "No we can't cancel it for you - You have to do it yourself" and guess what? You can't find the option on the website. So now you are stuck with a recurring subscription that you didnt order - and you can't cancel. The only option left is to call your bank and block them. That's what I did.
T
im amazed people are struggling to cancel, it is misleading, as when you try it gives you an option to spread out to 6 months, but the other button is simply (cancel) in small font, in light grey, this makes you think it is to cancel the request to cancel, it is not, it is the real cancel button. once you click it you will get a video from the guy who owns the company trying to convince you to stay, just press cancel again and it's done, no ongoing payments. Anyone else struggling to cancel try this and get back to me
T
**AVOID** Ordered on Monday, it was not sent out and no response until Friday, after I chased them. Wanted me to confirm address, 4 business days after placing order... Asked them to cancel order but they kept the subscription going without saying! I was able to cancel myself on portal. Thats sneaky and probs catches people out. Clearly, their order fulfilment team need to wake up and are in need of their own product 👀