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Rigby Pets

3.2 • 5 Reviews

Rigby Pets makes organic pet food, crafted with 100% organic ingredients, in a convenient squeeze pouch.

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Rigby Pets Reviews

3.2

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  • 3mo ago

    I purchased the chicken & beef pouches. Yes my dogs love them but here’s my concern: after looking at the consistency of the product I tried several ways to reach this company to ask what the actual fat content was. I have a dog with IBD and I was concerned it was way above the minimum noted on the pouch. I tried their social media & also tried their ambassador link. Nothing. There is no customer service, and there’s no way to contact them even via their website. I have little faith that if there was an issue with their product we’d ever be notified. Seems like all marketing gloss with nothing really behind it.

  • 5mo ago

    The pouches themselves are great in terms of health and taste. My 12-year-old retired K-9 has lost all her teeth, and this is the only topper I’ve been able to find that she will eat mixed with her wet food. Unfortunately, that’s where the positives end. The shipping and customer service are far below average. I am missing an order that included two items, and instead of helping resolve the issue, RIGBY pushes the responsibility onto Amazon. Amazon, in turn, says they can’t help because they were not the sender. For such an expensive, high-quality product, the lack of accountability and support is disappointing. It’s a shame that RIGBY doesn’t stand behind its customers when problems arise.

  • 10mo ago

    Great treat for my pup! They market it as being good for when you're on the go, but seeing as you have to refrigerate it after opening, it's better used at home (since my dog won't eat it in one sitting). I love how chic the packaging is!

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What is Rigby Pets?

Rigby Pets makes organic pet food, crafted with 100% organic ingredients, in a convenient squeeze pouch.

In their own words

We started Rigby because dogs deserve better. Most treats were packed with fillers and empty calories, designed as rewards instead of real support. That did not sit right with us. Rigby is an organic, human-grade treat pouch made with real meats, fish, and vegetables. No preservatives. No fillers. No fluff. Just clean, functional nutrition in a mess-free pouch that fits into everyday life. Built for versatility, Rigby works for training, enrichment, meal topping, health and wellness, and even pill administration. Each pouch features organic, high-quality ingredients chosen to support skin, coat, digestion, and overall well-being. Because the way we treat our dogs should be as intentional as the lives we share with them.