Muji reviews and discussion

4.8

98% of reviewers would recommend to a friend

Reviews mention

  • Smooth-writing gel pens
  • Thoughtful minimalist design
  • Durable storage organizers
  • Calming in-store atmosphere
  • Boxy apparel fits
  • Occasional pen smudging
  • Inconsistent clothing quality
  • Flimsy cleaning tools

Muji earns strong reviews as a minimalist one‑stop shop that works well for stationery, storage, and home basics—its 0.36–0.5 gel pens, notebooks, diffusers, and modular organizers draw consistent praise for smooth performance, thoughtful design, and longevity. Reviews also flag drawbacks: clothing can fit boxy or feel mid‑quality, some items (especially certain home goods) feel overpriced, pens may smudge or skip, and online selection/UX lags, making in‑store experiences distinctly better.

AI summary based on Thingtesting reviews

906 reviews and posts

  • Muji stationary is my favorite stationary out of any brand. The organizational bins they sell are also very versatile and look great. They’re a great value for how high quality their products are.

  • Their store is very pretty and it is organized. The shopping experience is seamless and requires little to no employee interactions. The products are cheap, but the quality does not reflect that. Well built, clean aesthetic, minimalist. It is a great brand.

    Feedback

    Please open more stores across the U.S. I think that they could be as big if not bigger than Uniqlo if there were more stores open across the U.S.

  • Can't deny that muji products are perfect for that minimalist aesthetic, but I think their home/organization products are just a littleeee too pricey for what they are. Would recommend if you have a certain vision for your home. P.S. If you're here for the stationery, skip the pens. They aren't as good as they used to be and you're better off getting a Pilot G-2 for like half the price.

  • Love Muji!! Really good products and it's my go-to for anything I need for my home, whether that is a new saucepan, diffusers, or travel gear!

    Feedback

    More skincare, please!!

  • Muji pens are the only pens I use. Love all their homeware pieces ~ everything is worth the price.

  • I am a fan of the wide range of Muji products, including their clothing, home good items, stationary, and personal care items. They are simple in nature, but both look and function well. I wouldn’t consider Muji my first stop for any of these items, as their products tend to be expensive compared to some wholesale retailers, but I wouldn’t discount Muji’s offerings for this reason.

  • I really love going inside Muji stores. It gives off minimalism vibes even though it isn’t because it has a lot of products, but they are all functional and useful!

  • Muji is often my first stop if I am moving into a new space. I appreciate their minimalist approach to domestic environments and often find products at Muji that exist nowhere else. For instance, a couple of years ago I came across a ceramic ring toothbrush holder and I now cannot live without. I showed the product to my wider family, and now everyone has it!

  • I'm such a Muji fan for the thoughtful considerate design. I'm super sad that that California Muji retail locations all closed during the pandemic. Farewell sweet Muji! Glad that online order is still available, but handling items in the store was definitely a plus!

  • Muji seems to always get it right — simple design, good prices, items that last.

  • I absolutely adore Muji's office supplies. The pens are one of the most stolen and fought over wares in my house AND office. They write smooth and come in a variety of sizes and colors. I also love the notebook which comes in so many options that you'll definitely find the perfect size for whatever you're up to.

  • Muji is a great place to revamp your home, or just hang out in a bean bag. It always smells great from the diffusers and has a relaxing aura. The highlight for me is the stationery section. There are usually stamps and paper you can draw on- Muji's .38 pens are also very highly-recommended and come in a variety of colors.

    Feedback

    Depending on what you're looking for, Muji can get quite expensive. The stationery and food (marshmallows!) are typical reasonable, as well as some basic storage items that are very sleek.

  • Love Muji! Their stores are fun to browse and the products are affordable and durable. I’ve purchased many different items but my favourites are any of their storage/organizational items and their pens.

  • Best pens on the planet! Once you use these pens, you won't use anything else. The entire brand is incredible - there's an incredible cohesive nature of the brand that makes you feel good when you interact with the products or go into a store. Big fan!

    Feedback

    Slightly thinner pens would be nice. Sometimes I find them ever so slightly too thick.

  • Muji is the best! The prices are affordable and the quality of the products are awesome. I find that a lot of their products have very thoughtful design such as like being able to fit containers together or having a more ergonomic design. Having their products in your home adds a simple sleek look so I would definitely suggest to check them out!

  • Customer support is really good, the stores are lovely. The products are too and they also work really well. Oh and it’s great for gifts!

    Feedback

    Variety of sizes for apparel

  • Can we talk about the minimalist style and the high quality material Muji use for their products? I absolutely adore Muji, not only because their products are such high quality but because they go with anything due to their minimalist style. I typically go for their office supplies such as their pens and notebooks, and these I've been using since high school and even up until now! They have a large variety of colors for pens, whether it is ballpoint or gel pens and their notebook qualities are definitely top-notch. If you're a person who love organized stationary items, Muji is place for you. In addition to selling office supplies, they sell home items as well, ranging from bed frames and shelves to even kitchen supplies. All in all, their product quality do not disappointment and I've been a loyal customer for years as they continue to produce the same quality and great products for customers like myself!

  • I love muji so much. I have so many of their stationary items and many other items. The quality is fantastic and I only have good things to say about this brand.

    Feedback

    Wish they had more stores and not just online