Mos x Daily offers premium, highly concentrated  sea moss superfood

Discover the best Sea moss Superfood in Australia and New Zealand! Experience the natural power of our sea moss gel. Our premium, handcrafted, highly concentrated, organic sea moss blends are packed with nutrients for a healthier you. Discover the benefits today with Mos x Daily. Rich in Nutrients and Ethically Sourced

Mos x Daily is recognized for its high-quality sea moss products, unique flavors, and health benefits such as improved energy levels, hair and nail growth, and gut health. However, it is heavily criticized for its poor customer service, serious delivery delays, and lack of transparency.

Mos x Daily

Liar

Scam

Gross

Mos x Daily Lychee & Apple

Acai

Sachet

Coconut

sea moss face mask

Mos X

Health & Wellness

Supplements

Food

I gave it one star because it’s not possible to give it a 0. Feel like I’ve been completely scammed. Ordered in December 2023, arrived in February (well past their 5 day shipping promise), products were broken, sea moss splattered everywhere. Emailed to request a refund and they said no but they could exchange. The message barely made any sense. I agreed to this, didn’t hear back from over a month, then got a looooong message (which looks like it was automated) saying how “sorry” they were and that I could  have some sachets sent to me asap. These never came. Customer service is shocking. Complete waste of money. They’re just pocketing $$$ with no accountability. Avoid!

Absolute scam brought in January and still nothing received months on. To make things worse so many people complaing about it also on their Instagram but they are going through deleting all the comments!!! 

I waited 4 months and was only meant to wait 2 weeks for my order and then when it finally came in the mail one of the tins must have exploded and leaked everywhere (it also was expired and smelt horrible) then when I tried to open the second tin it literally exploded in my face and went everywhere including my eyes and made them red for 2 days. Someone needs to shut down this business asap. 

Ordered back on the 11th February 2024 I still do not have my order or a refund dispute sending multiple emails and messages via instagram, Facebook etc. I kept being told there was a delay due to new packaging, the next excuse was due to issues with their courier. Every time I tried to contact there was always something new as an excuse and was always promised that the items would be shipped by the end of the week. Nothing ever changed and no items were ever shipped. I lodged a dispute through After-pay, I suggest everyone who has used bank, after-pay, PayPal lodge a dispute if they are having issues. Mosxdaily tried to challenge it but I submitted screenshots of all the convos with their BS and still not product. Awaiting investigations this point in time. They are currently in breach of ACCC laws as they cannot supply items within a reasonable time. I suggest everyone also make a complaint with the ACCC. I sent an email 9 days ago demanding a refund and for my order to be cancelled. No response, what a surprise. I’ve just contacted them again today on Facebook so I’ll see what happens, they also delete or hide all of their social media comments, if that isn’t a big red flag for a business, I don’t know what is then. But this is 100% a scam, clearly they cannot run a business and can’t even admit theirs issues. The customer service is appalling. I wish I saw these reviews before I ordered but their website looked so legit and it seemed like they had a good mission. But they are so far from what they preach it’s not funny. Save yourself the time, money and headache and do not order from them. 

Purchased in February, still waiting.  I should have done more research before purchasing, like I normally due. After receiving the confirmation of shipping from DHL, I thought, okay maybe it's legit?  So I check and at least every other week. Then I noticed that it's coming from China! The company claims "Australian based company...., we embarked on a mission to work directly with traditional sea moss farmers in the Indian Ocean" but according to THE REAL DHL site, it's coming from Chine! Call me silly, but I thought China was bordered by the Pacific Ocean??? So, why is my (so called product) coming from China and why is it taking 4 month to receive?  If this does not scream SCAM, I'm sure what does!!!!!!!!!!!!!!!!! This company is still active on social media and google people.... I urge you to keep scrolling on by!!!!!!!
Update 5/14/24
Package arrived! All containers were deformed as if pressurized. With some bravery I opened one of the containers and it immediately exploded all over. I'm like, what in the same hell... are they trying to kill people with this nasty smelling mush! It was clearly NOT moss of any kind. NOT FOR CONSUMPTION OF ANY TYPE! 


Well well well. I wish I could give it 0 stars and it’s so sad to see that it’s not just me experiencing this. This disgusting money gouging scamming company should honestly be plastered all over ACA and media outlets. I have yet to receive my order that was placed in January! I emailed them 5 weeks ago requesting for a refund because my cousin had received her order all mouldy and damaged and their message was so petty and disgusting. Do they realise that products cannot be consumed  when tin cans are moulded and rusted? I have reported them to fair trading and have threatened legal action because what they are doing to their consumers is abnormal. Everyone should make a complaint to fair trading and not let them get away with this. Brent I hope you are reading this and deleting comments from your social media doesn’t hide the fact that you and your company are scamming innocent people! Also to add to the fact that they are giving different stories to every customer but that’s another story. SCAM SCAM SCAM SCAM SCAM  

Placed an order five months ago. Numerous emails regarding non delivery & refund requests. Ignored the refund request asking to please wait & apologising for wait. Not listening to my request. 
Had a delivery today. One of three tubs ordered delivered. See photos. Opened, product spilling out of container, smells disgusting. 
Not fit for human consumption. 
MosXdaily are a joke. 
The fact that they are still taking people’s hard earned money & still advertising themselves as an ethical company is a totally dishonest. 
Do not waste your money on this product. 
Mine had gone in the bin. 

The worst experience ever, they never got back to me and it’s basically a scam. Don’t buy from Mos x daily. What they sent me was not legit (open can) and not from Australia. 

You guys are so embarrassing made me wait for a whole 7 months for this 🤣 I want a refund never buy from this brand ever agian 

Ordered on 10.3.24 
Didn’t hear anything until 28.3.24 where I received a shipping email with a dodgy tracking number from East Timor to Melbourne Area (I live in NSW) 
I disputed the purchase with the financial institution I purchased threw. They immediately responded to the dispute saying they had contacted me regarding shipping and packaging delays (this didn’t happen) 
Drew out the dispute process by saying they’ve paid shipping (they probably have a whole bunch of people the same tracking number (3649563886 DHL)
After making 3 complaints and having someone call me on my third complaint they refunded the money to me 18.5.24 
Don’t buy from this merchant they will stuff you around and then gaslight you. 
They also delete all negative comments in there socials and the phone number they provided is some poor random girl who’s number they are using

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