Monos reviews and discussion

This is the perfect size to accompany the carry on pro for those who prefer not to check any luggage. I purchased the green color to coordinate with the green roller bag. They're definite shades of green, but look great together. I love all of the compartments which will allow for organized packing. The craftsmanship looks sturdy and I can't wait to use it.

Love it. So much space for a carry on.

Perfect for travel carry on! Love the color.! This carry can fit a lot of items

Recently received my luggage and excited to use it! The handle is sturdy and very spacious inside. I live that it's not very heavy also.

I needed a new suitcase. Glad I purchased This one. I like the 4 wheels. Easy to maneuver around. Great color !

It is a good looking piece of functional luggage. The double locks are sturdy and it rolls with ease across surfaces. I recently had an internal fastener break. I contacted their customer service department to let them know of my situation. Within two weeks of making contact Monos sent me a replacement piece of luggage. Needless to say monos stands behind their product. I have made recommendations to others pertaining to my happiness and they have ordered various pieces. They share the same opinion as I do; Monos makes a quality product and stands behind it. Kudos Monos!

Was a little apprehensive to use, but it worked out greatly. I love the color, purple icing.

Works extremely well. Spacious. Never had anything like it. It gives every piece of luggage I have a run for the money. Will be using it when I travel to Europe next year.

I got the carry on to compliment the mid-size case I got a year ago and to use for shorter trips. It looks great, works great and packs more than you’d think it would thanks to smart design. It’s a wonderful little suitcase!

I was replacing my standard carry-on, used for trips of more than 2-3 days. Was uncertain about the choice between the Hybrid Carry-On and the Hybrid Carry-On Plus. I opted for the Carry-On Plus because Canadian winters make carry-on packing a bit more challenging in the colder months (I've done trips of a month or longer with a standard carry-on in the warmer months). It's more ""plus"" than I expected. Notably the height. The width and depth are very similar to my old one, without all the rounded edges that decrease packing space. This is great upgrade. Generous space, nicely designed, great wheels, and it doesn't have (yet) the battle scars of my old one. I know from others this fits in the overhead easily on most flights. I know better than to try it on certain routes.

I think this carry on will last a lifetime. I finally found good quality luggage that’s also very beautiful.

Customer service is non existent. I wanted to cancel this luggage for a different color, given that this sale was going on. After a week the sale has ended, I emailed saying I do not want to cancel. But they haven’t still responded to me until three weeks after. The luggage was still wasn’t shipped, but they finally canceled it even though I didn’t want too. Now I don’t have any gift for Christmas. Stay away.

My husband bought the pro plus and large suitcase for me last year as a Christmas gift and I love them. I have the terracotta colour. He also got me the suitcase cover and I do recommend it as when you arrive back home after vacation you will find it hard to believe how dirty it is. So yes, it does its job. Two weeks ago, I ordered the same pieces for my a son in law for this Christmas. He had admired mine last year and researched them and was impressed with the quality, so I know that he will be impressed when he receives them. They are extremely classy looking and as he is a surgeon, and travels on conferences, I am sure that his luggage will be admired as mine was.

Smooth. Quiet. Overall, I absolutely love my luggage I’ve purchased from Monos. Not only does look sleek and chic, but it is spacious.

Exactly the weight and size that I am looking for. For me, it satisfies the amount of clothes/shoes that I can bring when travelling.

We got 2 of the Check-In Large suitcases to bring to Europe. Reading other reviews, we opted for black to not show as many scuffs from the airline handlings. We were not disappointed. These were wonderful, spacious, and sturdy. Easy to move around even with a carry on and heavy foot traffic. I also loved the extras that came inside the bags. 10/10 would recommend for anyone looking to have quality pieces! I’m excited to continue to expand our collection.

Wow, no phone number whatsoever for returns or questions, how is that possible? NO WAY TO CONTACT THEM. Yes, you can send email for wanting to return an item but I did send an email over 1 week ago AND NO RESPONSE. I ordered a carry on pro plus which was supposed to have the nice exterior pocket but my came without a pocket. AND they want to charge me $40 to return it !!!! When tried to use the online return/exchange process it showed me a pic of my suitcase AND IT SHOWED THAT ITHAD A POCKET as did the one I wanted to exchange it for. I was not going to pay for return shipping when they SHIPPED THE WRONG ITEM. It's been almost 3 weeks since the original order date and they have done nothing AND YOU CAN'T CONTACT THEM BY PHONE !!!! BUY YOUR LUGGAGE SOMEWHERE ELSE, ANYWHERE ELSE.

Love it & how durable it is.

lightweight and nice colour

All my complains were addressed right away through online chat. It was quick and perfect!