Monos

42 Ratings

Our name is inspired by the Japanese concept of mono no aware –the profound appreciation of the beauty in fleeting moments.

Ships to
U.S., Canada
Founded
March 2018
Launched
June 2019
Headquarters
Vancouver, Canada
Founder attributes
Asian-founded
Certifications
1% for the Planet, Climate Neutral Certified, FSC Certified Packaging, PETA approved Vegan
Social links
About Monos
Travel mindfully. Tread lightly.
This brand page has been claimed
Brands claim their brand page to verify and update company details but cannot influence or delete reviews.
If you work at Monos and want to be a contributor, apply here.
What is Thingtesting?
Our mission is to build a trustworthy corner of the internet where people can come together and talk honestly about new online brands. Learn more.
Monos

Monos Reviews

Here’s what 2 people are saying...
Want to share your experience? Start by .
4
Average rating from 2 users
Worth the money 💸Fun unboxing 📦Works really wellAmazing websiteLove the brand's mission 💕
Only verified users can write reviews for brands on Thingtesting.

Reviews

Experience

I was in the market for a new carry-on but didn't like Away because they have Away labeled all over the inside of their luggage. The Monos aesthetic looked cleaner and more beautiful. Despite extensively reading through the reviews on Monos' website and a Business Insider review on the brand, no one mentioned design flaws that were apparent as soon as I opened the luggage. The front flap for laptops is great when the luggage is standing up but doesn't work if your luggage is down (as it would be once you arrive at your destination). The zipper handles are short and they get stuck in the groove when you trip to unzip. Worse, on the main part of the luggage, the zipper handles have these extra pieces that are part of the locking system, and these hurt your hands every time you need to use your zipper. The returns process is fairly difficult and expensive. You have to send photos of your luggage and the return shipping cost that they charge you is $40. To be "more sustainable" they offer for you to keep the luggage for an additional 15% off. It took a long time to get a response from customer service, and a month later, they still hadn't processed the refund and only did so after I reached out to them. The color of the luggage is very nice, and I like all of the pockets and lining they've created, so there's definitely a lot of potential there. I would actually be interested to try their other line but don't want to pay $40 for return shipping again in case it doesn't work out so haven't ordered from them again.

Feedback

See review above on design flaws + customer service + disclosure about return shipping fees.

Fun unboxing 📦Amazing website
19 days ago
Experience

Im blown away by the quality of this carry-on and also how beautiful it is. It’s very quiet when rolling; it literally wont make a sound if you’re inside the airport on the smooth floors. I gasped the first time I realized this; it barely feels like you’re carrying anything. It looks super elegant and the quality is outstanding. I was debating on getting this carry-on or the one from AWAY and I couldn’t be happier with my choice! My friend has the AWAY one and it doesn't look as nice in person (seems like cheaper material), this Monos suitcase feels very luxurious to use. I love everything about my carry-on, thank you!! I love that they are the first luggage brand to be climate neutral certified and use all Vegan materials. The customer service are super knowledgable. I have since added their Dover Grey Metro Duffel to my collection.

Feedback

They seem to have a hard time staying in stock, I've been eyeing the check-in sizes and they constantly are on Pre-Order.

Lovely customer supportHigh qualityWorth the money 💸Fun unboxing 📦Travel friendly ✈️Works really wellEco-friendly packagingSustainable productsLove the brand's mission 💕Luxury
4 months ago