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Monos

4.2 • 292 Reviews

Monos creates simplistic luggage, bags, clothing, and accessories inspired by the Japanese concept of mono no aware and are designed for travelers.

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Monos Reviews

Best of Thingtesting4.2

Monos earns polarized reviews: praised for sleek, lightweight designs, smooth wheels, smart organization (compression panels, front laptop pocket), and distinctive colors, yet criticized for fragile shells that scuff, dent, and crack, finicky or sticking telescopic handles, and inconsistent customer service and warranty experiences. Reviews indicate the luggage can work well—rolling smoothly and packing efficiently for frequent travel—but durability of the outer shell and hardware issues, plus slow responses, are recurring drawbacks to weigh before buying.

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Reviews and Posts

View all 292

  • 3mo ago

    As a brand, I really like them as they make appealing/nicely designed products. However, I really cannot recommend them due to the quality. I had 2 of these luggages (one was a warranty replacement) that both got shell damaged while I was travelling. Both didn't last more than 10 trips. The first time the shell dented near the wheel so I was unable to wheel it around. The second time it dented at the top corner and then cracked completely. Customer service was a bit slow but they did end up replacing my product, so not too many complaints there. Even with the warranty I will not be replacing this again, it is just too much of a hassle and unnecessary waste for a luggage in this price point to be breaking every 2-3 years.

  • 1y ago

    I’ve been traveling with the Hybrid Check-In and Carry-On in Champagne and overall, I’m really pleased with it. The design is elegant and understated — the color is distinctive without being flashy, and the aluminum frame adds a premium touch. It feels well-constructed and rolls smoothly. The space is generous, and I’ve been able to travel with everything I need while keeping things neat. I had a slight issue with one of my latches but have since been able to resolve it. In response to the scratches comments, I admit it does accumulate scuffs and scratches, but honestly, I've never encountered a suitcase in any material or brand that is invincible from the aggressive journey that is airline travel in a major city.

  • 7mo ago

    I’ve had my carry on for about 3 years now and it’s been great! One corner is damaged from being checked during an international flight, but it’s cosmetic and doesn’t affect the use of the suitcase. Other than that there’s been no major wear from my 5/6 annual round trip flights. I have the beige color and I give it it a good scrub with a magic eraser when I come home (I think it came with one) to keep it looking nice) I like that the lock is on the side, not the top. The handle is comfy and locks at several levels, it’s always felt secure. The wheels are smooth and roll nicely however they can get a little tight when overpacked and rolling on carpet. Overall it’s a great suitcase - I just think it maybe a little overpriced

  • 10mo ago

    Best customer service! I had to replace my small suitcase and they took great care of arraigning the replacement. Fast and easy! Also love the little travel origination bags - they are soo convenient!!

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What is Monos?

Monos creates simplistic luggage, bags, clothing, and accessories inspired by the Japanese concept of mono no aware and are designed for travelers.

In their own words

Travel mindfully. Tread lightly.