Monos
4.2 • 294 Reviews
Monos creates simplistic luggage, bags, clothing, and accessories inspired by the Japanese concept of mono no aware and are designed for travelers.
4.2
Monos earns polarized reviews: praised for sleek, lightweight designs, smooth wheels, smart organization (compression panels, front laptop pocket), and distinctive colors, yet criticized for fragile shells that scuff, dent, and crack, finicky or sticking telescopic handles, and inconsistent customer service and warranty experiences. Reviews indicate the luggage can work well—rolling smoothly and packing efficiently for frequent travel—but durability of the outer shell and hardware issues, plus slow responses, are recurring drawbacks to weigh before buying.
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2mo ago
My tote was lovely in the beginning but it didn’t last. Within 18 months, one of the handle started to fray. I opened a warranty claim thinking the brand would stand behind its quality assurance. It did not. Told me that this was normal wear?! For the price, you would not expect a handle to fail in less than a year.
2mo ago
The polycarbonate shell on the carry-on holds its shape well and resists scuffing. The telescopic handle extends without wobble. Wheel housings feel solid and the wheels roll straight. Full quality report: https://trucrafters.com/scan/monos/carry-on
8mo ago
As a brand, I really like them as they make appealing/nicely designed products. However, I really cannot recommend them due to the quality. I had 2 of these luggages (one was a warranty replacement) that both got shell damaged while I was travelling. Both didn't last more than 10 trips. The first time the shell dented near the wheel so I was unable to wheel it around. The second time it dented at the top corner and then cracked completely. Customer service was a bit slow but they did end up replacing my product, so not too many complaints there. Even with the warranty I will not be replacing this again, it is just too much of a hassle and unnecessary waste for a luggage in this price point to be breaking every 2-3 years.
1y ago
I’ve been traveling with the Hybrid Check-In and Carry-On in Champagne and overall, I’m really pleased with it. The design is elegant and understated — the color is distinctive without being flashy, and the aluminum frame adds a premium touch. It feels well-constructed and rolls smoothly. The space is generous, and I’ve been able to travel with everything I need while keeping things neat. I had a slight issue with one of my latches but have since been able to resolve it. In response to the scratches comments, I admit it does accumulate scuffs and scratches, but honestly, I've never encountered a suitcase in any material or brand that is invincible from the aggressive journey that is airline travel in a major city.
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What is Monos?
Monos creates simplistic luggage, bags, clothing, and accessories inspired by the Japanese concept of mono no aware and are designed for travelers.
In their own words
Travel mindfully. Tread lightly.
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Climate Neutral Certified
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PETA approved Vegan
Great travel products shouldn’t have to come at our planet’s expense, and that’s why we’ve partnered with Climate Neutral
