Monos
4.2 • 294 Reviews
Monos creates simplistic luggage, bags, clothing, and accessories inspired by the Japanese concept of mono no aware and are designed for travelers.
4.2
Monos earns polarized reviews: praised for sleek, lightweight designs, smooth wheels, smart organization (compression panels, front laptop pocket), and distinctive colors, yet criticized for fragile shells that scuff, dent, and crack, finicky or sticking telescopic handles, and inconsistent customer service and warranty experiences. Reviews indicate the luggage can work well—rolling smoothly and packing efficiently for frequent travel—but durability of the outer shell and hardware issues, plus slow responses, are recurring drawbacks to weigh before buying.
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11d ago
My tote was lovely in the beginning but it didn’t last. Within 18 months, one of the handle started to fray. I opened a warranty claim thinking the brand would stand behind its quality assurance. It did not. Told me that this was normal wear?! For the price, you would not expect a handle to fail in less than a year.
7d ago
The polycarbonate shell on the carry-on holds its shape well and resists scuffing. The telescopic handle extends without wobble. Wheel housings feel solid and the wheels roll straight. Full quality report: https://trucrafters.com/scan/monos/carry-on
I’ve had my carry on for about 3 years now and it’s been great! One corner is damaged from being checked during an international flight, but it’s cosmetic and doesn’t affect the use of the suitcase. Other than that there’s been no major wear from my 5/6 annual round trip flights. I have the beige color and I give it it a good scrub with a magic eraser when I come home (I think it came with one) to keep it looking nice) I like that the lock is on the side, not the top. The handle is comfy and locks at several levels, it’s always felt secure. The wheels are smooth and roll nicely however they can get a little tight when overpacked and rolling on carpet. Overall it’s a great suitcase - I just think it maybe a little overpriced
7mo ago
As a brand, I really like them as they make appealing/nicely designed products. However, I really cannot recommend them due to the quality. I had 2 of these luggages (one was a warranty replacement) that both got shell damaged while I was travelling. Both didn't last more than 10 trips. The first time the shell dented near the wheel so I was unable to wheel it around. The second time it dented at the top corner and then cracked completely. Customer service was a bit slow but they did end up replacing my product, so not too many complaints there. Even with the warranty I will not be replacing this again, it is just too much of a hassle and unnecessary waste for a luggage in this price point to be breaking every 2-3 years.
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What is Monos?
Monos creates simplistic luggage, bags, clothing, and accessories inspired by the Japanese concept of mono no aware and are designed for travelers.
In their own words
Travel mindfully. Tread lightly.
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1% for the Planet
Climate Neutral Certified
FSC Certified Packaging
PETA approved Vegan
Great travel products shouldn’t have to come at our planet’s expense, and that’s why we’ve partnered with Climate Neutral
