Monos reviews and discussion

4.2

80% of reviewers would recommend to a friend

Reviews mention

  • Sleek, minimalist aesthetics
  • Smooth, quiet wheels
  • Thoughtful interior organization
  • Lightweight, spacious construction
  • Easily scuffed outer shell
  • Fragile shell cracking risk
  • Sticking telescopic handles
  • Finicky latches and locks

Monos earns polarized reviews: praised for sleek, lightweight designs, smooth wheels, smart organization (compression panels, front laptop pocket), and distinctive colors, yet criticized for fragile shells that scuff, dent, and crack, finicky or sticking telescopic handles, and inconsistent customer service and warranty experiences. Reviews indicate the luggage can work well—rolling smoothly and packing efficiently for frequent travel—but durability of the outer shell and hardware issues, plus slow responses, are recurring drawbacks to weigh before buying.

AI summary based on Thingtesting reviews

292 reviews and posts

  • The most beautiful and functional suitcase I have ever owned.

  • I used it on one trip so far to protect my new suitcase that I checked in at the airport. When I removed the cover it still looked brand new! The cover is very easy to put on too.

  • I absolutely love it. It‚Äôs the perfect size for what I need. Love all Monos products!!

  • I love my new purple Monos suitcase. It measures exactly the same as my husband‚Äôs carry on which he has travelled all over the country with on various airlines. I bought the compression cubes also. They allow so much more to be packed. I live the compression strap within the suitcase too! The zippers are high quality and the hard shell outer seems very durable yet lightweight. Overall I am very happy with my purchase. And by the way, I ordered the Carry On size first and found it too be too small. It was smaller than my current Samsonite carry on. I returned it and ordered the Carry On Plus.

  • Can`t wait to go on a trip with my new Monos check in medium suitcase, Love the color.

  • Great idea, just tested on cruise travel and the covers were easy to handle and provided anticipated protection for cases.

  • I love the color! I cannot wait to use this on my trip!!

  • This bag will be amazing to put underneath the seat!! I cannot wait to use this for an upcoming trip!!

  • She's gorgeous, rolls well, and scuffs really do come off with the magic eraser. Only thing I would change is if it could have an expandable zipper for when you've got lots of stuff to put in. Definitely a great investment & looks great with the backpack in beige

  • I would like to applaud Monos for haveming such great customer service. I emailed them regarding a warranty on my less than 6 month old trunk. And they sent me a new one. I hope the airport baggage handlers are much nicer this time in handling it. Never change, Monos. Thank you!

  • Great piece of luggage

  • Love this bag and am very impressed with the companies warranty and guarantee!

  • I got the purple cubes and it‚Äôs such a nice pastel color! These are pricey but it‚Äôs nice that they have a compression feature that many other compression cubes do not. It helps organize packing a lot better.

  • I purchased the weekender as my second carry-on item (along with the Carry-On Plus and was able to pack for a 5-night vacation with all carry-ons!!!! Plus, bonus: It fit under the seats on all of my Delta flights (Comfort & Exit Row seats)!!!! Got many compliments on the Mahogany color as well!!!!

  • Love the suitcases... have yet to use them, but they are well made and exactly what we were looking for... needed to make exchanges due to size, and Monos was so easy to deal with... great customer service...

  • Cant say enough about how easy it was to sort the issue with the wheel on my Monos suitcase. Online support process and followup was 100/10!!! We love out Monos suitcases.

  • Purchased the Carry-on Pro Plus and Large Check-in bags in Ocean Blue. Excellent quality luggage with lots of compartments for storage. Bought the dark color to hide the dirt/scuff marks. However, some of the scuff marks will not come off no matter how hard I try. Disappointing, but luggage does take a lot of abuse at the airport.

  • The Metro Tote is beautiful. I ordered the Ivory vegan leather and it looks very classy. It's lightweight and has plenty of room inside for your essentials. I love that it sits perfectly on my carryon or medium checked bag.