Modern Citizen reviews and discussion

I ordered the Bora off the shoulder dress. NO WAY can this dress be worn off the shoulder. I was thoroughly disappointed. I do not recommend this company.

I've been an MC customer since 2016 and I worked for the company in 2017. Totally honestly, when I worked there I didn't feel like the price was worth the quality, I was grateful for the discount, and I bought a lot of stuff that year! And totally honestly, everything I've bought since 2016, I still wear in 2022. I accidentally proved myself wrong and I'm so glad I did. The collection is trendy enough that they're not boring but timeless enough that I've worn each piece for the past 6 years. More recently I've been happy to see the company's push for environmental and social sustainability.

I ordered two really cute dresses and the quality for both was good, even if I didn't like the fabric for one of them (too thick and heavy for a sleeveless dress I'd want to wear in summer in the south). My issue with Modern Citizen is that I went by their size charts and the dresses fit so badly. They were both knit with stretch, but didn't adjust to my frame. They were way too long in the bodice and would only fit someone much much taller. I'm 5'2". No where in the description, do they warn you about this. So, I'm disappointed and go to return them only to find out that I'm charged $5 per garment for the privilege of getting my money back. I'm the one who was duped and have to take time off work to go to the post office and pay to ship these back. HORRIBLE customer service. I reviewed both dresses on their website and they don't show up. I guess because they weren't 5 star reviews. I will never order from them again.

I love their clothes but the two pairs of pants I bought from them shrank in the wash and a shirt I bought with rolled-up sleeves had unfinished edges that frayed and unraveled in the wash. Not very good quality items.

A real mixed bag. I have a couple of things I love and a few things that really didn’t fit / were not my style.

One of my favorite stores in San Francisco! I used to live in the Marina and would walk down Union street on the weekends and do some window shopping. They always have amazing basics are reasonable prices! I’ve never ordered online so can’t speak to that experience but buying from the store was always a delightful experience.

I really love Modern Citizen, and the clothes are really quite timeless and high quality. I have a ton of their sweaters, which are especially cozy.

Love the sophisticated style + high quality of their clothing lines. Typically, clothes that I'd wear to work if I want something somewhat stylish but professional.

Sorry to write this review but need to be careful with this site. Does not even merit one star. Numerous false advertising regarding jewelry advertised as 14K and they ARE NOT. Not even gold filled. Called customer service and it was not helpful at all. Very disappointed as I liked the piece but will be returning the items I bought even the clothes.