5mo ago
Extremely disappointed with the quality of Madhappy garments, especially considering the exorbitant prices. We purchased a couple hoodies, and the some of them are coming apart at the exact same pocket seam after standard and actually seldom usage; that is clearly a manufacturing defect or plain poor craftsmanship, not a coincidence. To make matters worse, the color fades significantly after washing. When I reached out to have these defective items rectified, customer service was futile and only offered a 10% discount on a new purchase. We like to support up and coming fashion brands especially those with an avant-garde vibe but given the lack of care and post purchase support we'll never buy from them again. It is no surprise to see that if you look up their physical store in NY or Miami on google they are labeled "permanently closed".
