3.67
50% of reviewers would recommend to a friend
Joy Resolve
3.67
50% of reviewers would recommend to a friend
18d ago
Tl;Dr - This company knows about major issues with their products, sells them anyway and refuses to solve or provide accommodating returns. Avoid at all cost, there are plenty other much better products out there. I bought the Groove Compact™ in November 2024 after looking for a cost effective burr grinder. For the first few weeks it worked fine... Just enough time to pass the "no fuss return" policy. However, it soon started to fail on me, starting to grind and then getting stuck. When I emailed directly and asked for support, they instantly directed me to share a video of me charging it and said "then we'll be able to tell you what the issue is" - so they clearly know about charging issues. After a more detailed search on "charging issues Groove Compact, joy resolve" I found lots of complaints, issues and even a letter from the founder explaining that they were aware of the issue... This letter was over a year ago. They're a small company, so probably have a tonne of stock their sitting on looking to sell - but that issues doesn't help you the consumer, nor the planet were on as were stuck with poorly made and unsupported products that don't do what they were built to. I can only assume the same business practices extend to other products sold by them. Avoid at all costs.
2y ago
I mean I was sceptical at first. But waking up to the fresh smell of the coffee brewing is a luxury that will never get old. It has a coffee drawer with a convenient spoon located in the lid and the milk is even cooled in the mini-refrigerator. What haven't they thought of!
Feedback
Could maybe brew a larger serving, but I think they are working on it.
1y ago