Jot makes a liquid coffee concentrate that's bottled and ready to use at home.

Revolutionize America's coffee routine for a deliciously ideal experience every day.

Palo Hawken

Andrew Gordon

Jot is appreciated for its convenience, easy use, and versatility in brewing, but users have concerns over taste quality, pricing, and customer service.

Vanilla

Fall

Original

Coffee

Drink

Easy and pretty tasty! Love the small packaging and ease of use. We ordered a few times, but ultimately chose a different brand to go with for now. 

Jolt is a great easy way to have cold brew with out brewing your own and it taking over the fridge.

I like being able to make my cold brew stronger or weaker depending on the day, and it's nice to use it like espresso and make a strong latte. However, I didn't get as many uses out of it as the packaging says, so I'm not sure if it's worth the price. 

The coffee isn't great. I was interested in trying their non-seasonal flavors so I went ahead and gave them a second shot. (pun intended)

Then I had an abrupt trip come up, so I went to pause/move the shipment. Their website failed over and over, I tried again the next day and still got a "order is processing" email. I emailed them right away that day. They told me "too bad, we ship so fast we can't stop it" -- this is on a Sunday...

I gave up after the back and forth. Gave me 23% discount on my order instead of fixing the problem. Alas, the package came and sat for around two weeks while I was out of town. I picked it up, and it didn't even have the new flavor I wanted to try so it's a complete bust. Customer service denies their system failed, called me a liar and said they wouldn't do anything about it. 

Maybe that Vanilla has a nice aftertaste and I would have been a long-term customer, but the rest of the coffees I tried have a chalky aftertaste and certainly not worth the hassle. Cancelled my subscription and won't look back.

Coffee is not any better than another. The issue is they do not honor their return policy when you wish return any product. Opened or not. 


Super convenient and decent taste for the convenience. 

I drink my coffee black. I find their 1 Tbs to 8oz a bit too weak, 1.5 Tbs to 8oz is my preference. The resulting cup is a little flat but still SO much better than most instant freeze-dried, and at a comparable price point. I’ve tried instant-adjacent coffee from incredible producers across the globe and I would recommend Jot for this price point. 

I have not tried it iced yet but think it would shine that way. 

Unboxing and shipping were decent and it would have make a nice gift. 

Bonus— the empty bottle are wonderful for splitting a big order of olive oil among friends! :) 

Not a great taste - but just ok.  The auto ship program is a joke.  They send emails ahead of time to let you know a shipment will be up-coming HOWEVER when you open the email …. (In my case to cancel the shipment since I didn’t want it), it automatically sets to ship and you have no choice.  I contacted them within seconds and they claimed  “it already shipped”.  Impossible to have been true.  If you try it - just beware of their auto-shipment game '.  Cancel immediately and order IF and WHEN you want to.   Rude customer service reps complete their package.  I don’t even know how they can be titled customer ‘service’.  Good luck if you choose to sign up.  

Don’t love the flavor and was very pricey. Love the packaging though and it was easy to use.

It's tasty and convenient, but I prefer making my coffee fresh daily.

The stopper didn't go all the way in which made me worry about spills. So I think that's a bit of a design thing. Otherwise, for everyday use I would probably want a much larger bottle since I would go through a number of these smaller bottles pretty quickly. 

I thought the coffee was very high quality and it was extremely convenient. The bottle is nicely designed and I liked the unboxing. I'm not sure it's something I would buy for everyday use but I enjoyed it. 

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