Honestly very good coffee. Every offering has incredibly smooth flavor with strong caffeine content. I used to make my own coffee (pour over, cold brew, chemex) but I've given it all up in favor of Jot.
While it is pricier than making your own at home, it is better than what you could make at home, better than most coffee shops, and because it is concentrate, it is highly customizable to your own tastes and preferences.
They also do have really good sales often!
The product itself is awesome and I would recommend. Always look forward to their new flavors.
The packaging is nice and sleek, although recycling it is difficult since the spout has to be removed first, and it takes some work with pliers to ease the spout out. (Sometimes if you pull too hard, the spout rips off lol)
Re-using the glass bottle is also a little iffy because the bottle mouth is too small for a bottle brush so you do need to own a dishwasher in order to clean it, and then the included cap is only suitable to be used with the rubber spout. (Which really does need to be removed prior to cleaning/reusing and recycling.)
Customer service is very nice as well! Canceling the subscription is a little annoying, as you have to email (like every other subscription-based service these days).
The sustainability could use work I think, with the spout & glass bottles are heavy to ship
Don't get me wrong! It's definitely better than plastic ! But yeah just could use some work
Makes a great gift (: for a coffee lover in your life, as it is a consumable good & it is very high quality with beautiful packaging.