Jellycat reviews and discussion

4.7

96% of reviewers would recommend to a friend

Reviews mention

  • Ultra-soft tactile fabrics
  • Durable stitching construction
  • Whimsical collectible designs
  • Wide character assortment
  • Consistently high pricing
  • Bead-weighted torso concerns
  • Limited-edition availability frustrations
  • Variable softness after washing

Jellycat earns glowing reviews for irresistibly soft, well‑made plushes that delight babies, kids, and adults, with standout favorites like Bashful Bunny, Odyssey Octopus, and the Amuseables line. However, reviews also flag drawbacks: consistently high prices, occasional washability concerns, bead weighting inside some toys, variable softness across newer shapes, and mixed experiences with availability and customer service.

AI summary based on Thingtesting reviews

147 reviews and posts

  • Soft, durable and endless cute designs, Jellycat has something for everyone and my toddler loves her Bashful Bunny.

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    I only have two hangups with this brand: 1. I wish the stuffies were machine washable 2. The price is a little high

  • Such fun plushies. There's always a new collection and the smile on my stuffed Avocado hypes me up every morning. A fantastic gift for someone of any age, or for yourself when you're needing a pick-me-up.

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    Pricey but so worth it.

  • Great quality stuffed animals and character. Feels great to the touch and makes for a great gift.

  • I fell in love with the amuseable collection and bought one to represent each of my friends. They are high-quality and have such an array of designs across the whole company. If you buy directly from their website, it takes a few weeks to ship because it comes from the UK.

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    My only gripe is that some designs sell out quickly and they take forever to restock.

  • Literally the softest stuffed animals you can find and such good quality. If anyone I know is having a baby shower or celebrating a little kids birthday, this is my favorite gift to give!!!

  • I get these as gifts for the kids in my life and they always love them! I’ve worked in childcare for over ten years and haven’t met a kid who didn’t love jelly cat. There are lots of fun designs and all are soft but also durable.

    Feedback

    Some options at lower price points

  • Didn't receive my package. Lost 40 eur for nothing. They didn't send the money back. Very unsatisfied with this brand and never buying from it again.

  • My review is not about the product but about the shipping and customer service experience. I placed my order on 10/08. Paid for standard delivery. My order was lost the next day after it shipped. It took customer service several days to respond at which time one of the products were sold out. I chose a replacement and a partial refund since the new item cost less. I was told that they can offer one day express shipping. Today is October 21, the replacement hasn't shipped yet and no partial refund issued. I must say I am quite disappointed especially since this was a Birthday gift and will never order from them or recommend.

  • I lost my wife to Jellycat's :*( She loves them so much and they take all of her time.

  • This brand is super cute. My girls love it. The plushy’s are real soft and we get these a lot as gifts. They are good quality, no harsh chemicals or anything like that. Perfect for babies and toddlers.

  • Expensive but they are truly the softest, coziest, fluffiest and my kids absolutely adore their Jellycat stuffies.

  • These stuffies (as we call them in my house) are really lovely. Noticeably better quality than most other soft toys. Have lasted through daily wear including trips to pre-school and vacations, and many trips through the washing machine. Highly recommend!

  • We have purchased some Jellycat stuffed animals for our young kids over the past several years and thought that they were high quality, well made, and so very soft!

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    Our young kids have loved the Jellycat stuffed toys that they have received and the toys have all held up well to the kids playing, hugging, and rough housing. They love the soft feel of the fabrics!

  • Our daughter and son have had Jellycat bunnies since they were months old. Among the many special stuffies that they have, these are favorites. Our daughter dresses hers up and won't sleep without it. For almost 5 years, the Jellycats have gone everywhere and withstood the test of time. As parents, we love that they are safe, high quality, and beautifully made. The different sizes for many of the stuffies offer diverse price points as well as allow for sizing up as children grow. We were even able to find a gingerbread man for one of our son's birthday presents. He loves it! It is well made and adorable, another favorite in our household.

    Feedback

    I honestly don't have any critical feedback of the Jellycat brand.

  • Absolutely love jellycat. They have the cutest stuffed toys that are soft but also rugged enough to withstand a trying child. I lowkey love them for myself also!

  • Jellycat always has the softest, most unique stuffies. They make excellent gifts and frequently create new and exciting friends to cuddle. A bit pricey but you can always count on a good quality item.

  • Absolute favorite stuffed animals! Found them out through working at Nordstrom in the kids department. Quickly started recommending them to customers looking for baby shower gifts. Took a couple months of working for Nordstrom and finally caved and bought my first which was the pretzel. I now have 6 or 7 in my collection

  • Loveee Jellycat's designs so much - they're cute, friendly, and super soft. A great range of characters to choose from.

    Feedback

    I wish Jellycat used recycled materials

  • The product is great. The customer service is shocking. Ordered items for Christmas well in advance. No info regarding delivery. Emailed several times & no reply. Finally phoned & was told all items were out of stock although they weren’t when I ordered. Told they were going to be delivered the following day as urgent but DPD hasn’t received any parcels from Jellycat. So that’s Christmas ruined for my children. And I’m left waiting for some kind or correspondence and a FULL refund.

    Feedback

    Stop lying!