Hitch

1.85 Reviews

Hitch makes an insulated bottle, cup, and cup lid all in one compact, sustainable design.

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1.8
Average rating from 5 users
20%
Would recommend it to a friend

Hitch Reviews

10 days ago
Experience

This started out as a promising indegogo campaign - fast forward two years and lots of major broken promises (from free shipping that now costs $110 to over 1.5 years of delay). The concept is great and love the mission but the company is straight up fraudulent at this point.

Feedback

Honouring commitments to customers.

Super slow shipping 🐌Love the brand's mission 💕
Useful review?
4 months ago
Experience

Love my Hitch!! I preordered it ages ago and it finally arrived recently, I carry it around religiously. All the little thoughtful pieces are just delightful - the cup that spins out of the bottom, the magnetic top, the interior that pops out for easy washing... chef's kiss. AND, it somehow keeps my water cold all day! I put a couple ice cubes in when I leave the house at 8:30am and the bottle is still cold to the touch when I'm leaving the office at 6pm.

Feedback

When using the cup on it's own with the cover, the cover mouthpiece closes super tightly and can be really hard to open sometimes

High qualityInnovative productCool look & feelWorth the money 💸Works really wellEco-friendly packagingSustainable products
Useful review?
14 days ago
Experience

Have been waiting 2 years to receive my bottles via Kickstarter! And they have now asked us for pay extra shipping, twice! $59 to be exact. It's unfair to the consumers, given Hitch is a new company, it's understandable that they eat the cost. Won't be recommending to anyone.

Feedback

Operations and customer care

Useful review?
2 months ago
Experience

As a Kickstarter, people who funded the creation of this havent received their product 2 years later while ppl making orders now are getting theirs. This is unacceptable and has been ignored by the company rather than addressing it. Comments across public platforms calling attention to this are being deleted

Feedback

They can fulfil their kickstarter obligations and ship orders to backers who have been waiting years instead of new customers who have been waiting weeks

Useful review?
2 months ago
Experience

Backers haven’t received product in 2+ years. Shipping to some buyers and marketing goes on without concern for original kickstarter/indiegogo investors.

Feedback

Everything

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