4d ago
Bad customer service. Won't provide shipping labels with some bizarre rule to return. Although they say they will deduct shipping costs but make you do it. Other people have had similar issues. These 6 loungers were not even unpacked or opened as they were ordered in error. We did not want inflatables. We wanted the bean bag type. On their return email rules they mention that we should patch them ourselves with the patch kit that comes with it if they are leaking. That is not very reassuring! We will proceed with the return and stop the charge if we have to in full. From what we are reading there are a lot of complaints about leaks and material separating.