5d ago
Trusted that it WOULD accommodate all of my professional needs, including the block for my 16in laptop, it does NOT! Their video and description online failed to convey; it will not accommodate your laptop block with all of your other essentials. Not everyone has the luxury of using a company’s electrical blocks at work. Most places now require you to use different cubicles or open areas. Sent an email to the owner about my HUGE DISAPPOINTMENT with this bag, as of yet, NO RESPONSE! COMPLETELY GHOSTED ME 😡! SO NOW I HAVE AN EXPENSIVE HANDBAG THAT I CANNOT USE AND THAT I SPENT A LOT OF MONEY ON! HORRIBLE CUSTOMER SERVICE!!!! I invested a lot of time and money to find the perfect business tote and Jen Lei completely let me down! I will never purchase anything from her and her company ever again! Sandra V.



