4.8
92% of reviewers would recommend to a friend
FilterBaby
4.8 • 709 Reviews
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4.8
92% of reviewers would recommend to a friend
FilterBaby impresses in reviews as an easy-to-install sink and shower filtration line that often improves skin hydration, reduces breakouts, softens hair, and preserves water pressure. However, some users report fitment hassles, occasional leaks or durability issues, mixed water-pressure in certain modes, and frustrating customer service and return policies.
AI summary based on Thingtesting reviews
2y ago
The website says 100% Money Back Guarantee AND Try 60 Days Risk Free. Bit when I tried to return it, they charged me a $7.50 restocking fee. It does say this if you click on the very small Refund Policy link at the bottom of the page, but I never clicked on it, wrongly assuming I was not buying it with any "risk". False advertising, buyer beware.
3y ago
This is the most useless product ever. The product doesn't work at all. If you see the filter, it is basically comprised of a ball of thread wrapped around itself and somehow the company claima that it is able to filter the pollutants in the water that causes your skin to breakout. I doubt whether the other reviews are a placebo because it definitely did not work for me and the mechanism of filtration on this product isnt complex enough to filter the micropollutants in the hard water that cause you to breakout. Save your money!
3y ago
The faucet filter broke when i tried to set it up. Maybe just defect, will return it.
3y ago
Overall my skin improved but i didn't see the incredible before/after effect that i saw on their website
3y ago
None of the adaptors they sent fit. When I reached out to them and sent photos of my faucet they said they don’t have any adaptor that will fit (I have a very standard faucet so this is very surprising). Their only solution was to return the item and pay a restocking fee. Why should I have to pay a restocking fee when they guarantee when you buy the product that they will have an adaptor that fits? So frustrating.
3y ago
AMAZING PRODUCT! It has done wonders to my skin! Reduced breakouts and dry itchy skin. Definitely recommend it to everyone!
3y ago
This product may work if you're ever able to install it. I ordered it via the 4th of July promotion. When it arrived a few days later, none of the provided adaptors worked. It took a full month to receive the special extender that was supposedly going to act as a special adaptor for the provided adaptors in the kit. When the special adaptor arrived, it was bent into an oval, which meant it would not fit my round sink. When I reached out to customer service again I was informed that they could reship the special adaptor but it was backordered for at least two weeks. Since it took a month to receive it last time, I declined, and asked for a return. I was then informed if I returned the item, I would have to pay a re-stocking fee which they refused to waive despite the fact that they've never sent me anything that would allow me to use the product.
3y ago
I stole Filterbaby from my wife's skincare routine... long story short, we have 1 on every faucet now. I really like this because it really helped me get rid of acne and it looks great in our house. I tried everything to stop acne for years and just figured that I couldn't get rid of it. But it is going away and my face is healing now.
3y ago
Great product! I can feel the water has made my skin less dry and irritated!
3y ago
The ordering was super easy, although shipping took a bit. I have a 90s apartment and finding the adaptor that fits my faucet was really difficult when I was buying a water filter, etc. FilterBaby came with a pretty good selection of adaptors and I was able to find one that works with some efforts - but what mattered was that there was one that works! I have been using it for the past month and can see that some of my breakouts are clearing out. Very excited to keep using to see what happens.
3y ago
First I want to rave about this being the first sink filter to actually fit on my sink. Second this thing is amazing!! My skin hasn’t looked better I also wash my hands with the filtered water. I am more than satisfied I have three all through my home!!
3y ago
I've been using Filterbaby for 5 weeks now and the impact on my skin is noticeable!!! So happy to finally see a light at the end of the tunnel in the breakouts I've been having since moving to California. Also, their customer support has been super helpful because I needed a specific tool to fit the filter in my sink, and they shipped it fast and at no additional cost. Oh, one more thing: the packaging is also useful and beautiful!
3y ago
Not bad. Makes me feel at ease that I'm not washing my face with harsh hard water not sure if it made a difference or not yet or if it's legit. I use to wash my fave and brush my teeth. My only qualm is the water pressure and the cost of the filter replacements.
3y ago
I originally purchased this because I noticed redness, bumps and irritation on my chin that just wouldn’t go away. I started to think it was the chlorine in my city water causing it. After just a few days of using this filter it cleared up significantly!! I highly recommend this product especially if you have heavily treated city water.
3y ago
Yes, its a good filter. But no, it does NOT remove chlorine. My husband is a pool cleaner and he tested the filtered water for chlorine (with his work test kit) and it remains the same. He also told this type of filter cannot remove chlorine because chlorine can only be removed by temperature or reverse osmosis. So sure the filter is good for skin but they're lying about the chlorine.
3y ago
I like the idea of having this filter on my sink as a way to improve my skin, although I'm not sure I've noticed much of a difference due to the filter itself. My skin has been clearing as I've been trying numerous products, so maybe it is helping! It was easy to install & easy to replace, and I will likely continue using it.
3y ago
I’ve experienced inching and a very dry skin due to my rosacea and acne, but with Filterbaby, it really helps me and I just can’t think about stop using it. I feel my skin more hydrated and fresh, the inching is almost gone too.
3y ago
The filter never fit my faucet, while they did try to send me adapters on a few occasions they never worked and they also sent the same adapters over and over again. I was forced to send back my filter, never used, never taken out of the box and I have never received a refund. I’ve contacted the company multiple times and I have never gotten my refund.
3y ago
I have rosacea and the water where I live is horrible . I have noticed a big difference in my skin since I started using Filter baby. The redness has gone down and my skin isn’t half as dry as before.
3y ago
I love my filterbaby! The process of putting the filter on was simple due to the extremely detailed instructions that filter baby provided. I feel so much better washing my face in the sink since I know the water is being filtered. I also feel so much better giving my dogs water from the tap now since all the bad stuff is being taken out!