FilterBaby reviews and discussion

4.8

92% of reviewers would recommend to a friend

Reviews mention

  • Quick, tool-free installation
  • Sleek, modern design
  • Noticeably softer, cleaner water
  • Consistently strong water pressure
  • Occasional adapter fit issues
  • Filter-mode flow reduction
  • Intermittent leaking components
  • Mixed long-term durability

FilterBaby impresses in reviews as an easy-to-install sink and shower filtration line that often improves skin hydration, reduces breakouts, softens hair, and preserves water pressure. However, some users report fitment hassles, occasional leaks or durability issues, mixed water-pressure in certain modes, and frustrating customer service and return policies.

AI summary based on Thingtesting reviews

719 reviews and posts

  • Filterbaby is an immoral unethical company that will make it near impossible to cancel your subscription. After 6 attempts (they make you cancel via email, not on the website. They use this tactic to flood you with better offers, additional options etc to try and get you to change your mind and for every offer/new option email response that you reply to with the answer: “No thank you, I am confirming that I need my subscription cancelled immediately and that I have no interest in any other offers”, they spring another offer/option email on you with a question at the end that they demand a reply answer on before they will cancel your subscription. This ends up extending your cancellation correspondence past at least one additional subscription pay period (in my case I was charged for 2). I eventually had to threaten legal action for them to actually cancel my subscription - which they finally eventually did after being so sneaky and charging me an amount that overdrafted my account and caused huge financial penalties and fees that I would have never incurred if they had respected my original email request to cancel my subscription - rather than stringing me along with repeated email offers that required responses from me and dragged the process out to the amount of $81.98 plus the major overdraft fees and penalties I had to pay from not expecting (due to believing that after 5 emails on my part explicitly stating the cancellation of my subscription, I would no longer have to calculate filterbaby charges into my budget. They are unethically and intentionally trying to scam as much money/charges as possible from you despite your explicit attempts to cancel your subscription. Don’t make the same mistake I did!

  • terrible customer service. They incentivize you to sign up for auto-replacement which is fine except they don't warn you when the next shipment is coming up. What happened to me is that I had moved across the country.. the second i got the email says "order confirmed on your auto-replacement" i email them to please cancel as I don't live in that state. It took them DAYS to respond and they essentially said "too bad" nothing we will do. Other companies similar to this, have responded immediately canceling my order and refunding me. Very disappointing……..

  • Noticed a significant difference in acne/skin congestion after only a few weeks of washing my face using Filterbaby. The water also doesn't have that "tap" taste to it anymore. Love it!

  • Great product! Has done wonders for clearing up my skin.

    Feedback

    Great customer service too!

  • Worth the money, helped my skin clear up so much! And excellent customer service, I highly recommend ,

    Consumer
  • Love this product! I feel so much better washing my face and brushing my teeth with clean, filtered water. Highly recommend!

    Feedback

    We had some trouble getting it to work with our sink, but the customer service was top notch and helped us trouble shoot it!

    Customer
  • I love my filter baby. At first I experienced my skin purging and I thought that something had gone wrong or had gotten worse. But in about two or three days my skin was smoother than it had been in years. What was actually happening is that the filter works so well that acne that would've taken weeks or months to come to the surface and begin healing, happened in only a few days. The water was so drastically clean that it purged all of that gunk out and now my skin is better than it has been in years. Definitely recommend!

    Feedback

    Letting customers know that their skin might initially purge, but that it’s brief if it happens.

  • This filter is amazing! Not only was it super easy to install, but it truly does its job. I love knowing that the water I use to brush my teeth and wash my face and hands are chlorine free and as clean as possible. I just got my sink replaced right before getting the Filter Baby and I was DISGUSTED that the aerator ALREADY had little rocks and sediment in it in just 2 days. I knew my decision to get Filter Baby was a good one. I went on a trip recently, without my Filter Baby and I could clearly taste the chlorine in the tap water when brushing my teeth. Gross! I know this filter does its job well when I can taste and feel the difference of regular tap water. I've also noticed the filtered water hydrates my face and doesn't strip it of its natural oils like unfiltered water! Do yourself a favor and get one!

    Sale or special offer
  • I’m loving the Filterbaby so far. I have had it for about 2 months. It was super easy to install and you can tell the quality of the water is much cleaner than what comes out of the normal faucet without a filter. My skin still isn’t perfect (because of hormonal imbalances that I’m working on), but I’m no longer experiencing rough or irritated skin as I was in the past using normal water. Now Filterbaby just needs to make a shower filter! :)

    Feedback

    I wish it came in a few more colors but it’s not a deal breaker.

  • Filterbaby improves my sensitive skin because it filters out chemicals/dirt in the water. I broke out less often after using it for three months.

  • i live in LA and I always have dry skin after washing my face. Filterbaby completely solved that issue!

    Influencer for FilterBaby
  • Since I started using filterbaby I have noticed a difference in the texture of my skin and have less acne. I am loving having this filter as part of my skincare regimen!

    Discount code
  • This is clearing up my skin quicker than I would have expected!

  • my filterbaby has been amazing. it’s helped immensely with the texture of my skin and less breakouts.

    Feedback

    I would actually like it it was a tad bit smaller as my sink is small so it takes up quite a bit of room.

  • Having this filter has helped my skin and was very easy to install!

  • Only positive things to say. I wish I would have tried this device sooner. Filter baby makes it very easy to access clean and filtered water to wash my face with. I can see a difference in my skin with less redness and overall I feel like my skin is staying healthy without being stripped with hard chemicals.

    Feedback

    I think it’s a very easy product to install and gives results fast.

  • I had some trouble getting it hooked up to my faucet but customer service responded quickly and sent me a piece to help. I feel like my skin is much less dry after washing my face and have noticed less random pimples! My skin is also brighter!

    Feedback

    For some reason it’s crooked on my faucet and I think it’s because of the way the faucet head is situated but I’m sure there’s a way to fix that and I just haven’t tried yet.

  • All I can say is that it works! Get one!

    Feedback

    No comment

  • AMAZING!! I love filterbaby! So grateful for the positive changes it’s had to my skin! 1 month into using my Filterbaby filter and my skin is GLOWING, healthy, and acne free! :) I subscribed for a new filter every month as recommended and can’t wait to have year around glowing skin. My skin is also super soft and products like moisturizer go on smoother!

  • I'm in love with this filterbaby. Ever since lused it my acne has gotten so much better and on the way to complete clear. Love that you can also drink the water as well. Softer on my skin and super easy to install

    Feedback

    Honestly I think it’s a great system and no need for something better maybe a different color like chrome or gold

    Discount code