FIGS reviews and discussion

This was the first time I purchased scrubs in 20 years, the hospital usually provides the medical staff with scrubs so there was no reason for me to spend money on scrubs. After seeing a few of my colleagues wearing FIGS I decided to give them a try. March 2024, I ended up buying 5 complete sets of scrubs. In October 2024, I noticed one of my scrubs sets had a large amount of pilling to the thigh and knee area. I thought that was odd especially since 1) I only work two times a week (24 hr. shifts) 2) I don’t always wear the scrubs because I still use the hospital provided scrubs. I decided to inspect the other scrubs, and I noticed pilling was also occurring to the other pants. No scrubs tops had pilling. I was a little bothered because 1) I paid a nice amount of money for the scrubs 2) I don’t always wear them, and it was too soon for them to begin to breakdown. On October 23, 2024, I emailed FIGS to express my concern. I sent numerous pictures and informed them that while it’s been 7 months since I purchased the scrubs, I only work twice a week and I still use my hospital provided scrubs every once in a while. I told them I don’t understand how pilling could be happening on relatively new scrubs and maybe this batch of scrubs had a defect or something. I explained to them my wife who is a RN always washes our scrubs inside out with cold water on a gentle cycle not mixed with other clothes. After a long drawn out back and forth email communication that was going nowhere, I asked FIGS to exchange just the pants. They said sure no problem then when I went to process the return they said “oh I’m sorry it’s been too long since you purchased them” So, from the first email sent on Oct 23, 2024, to the final email dated November 01, 2024, they wasted my time asking me to provide pictures, order number, style name & number and PO number all to tell me at the end “oh I’m sorry it’s been too long” Complete garbage customer service! I provided all the information and detail regarding the purchase date up front because I knew it had been 7 months. I was hoping because of the situation that the pilling occurred on three of the five pants that they could at least exchange the pants. I feel if the answer would have been NO from the beginning because of the length of time they should have said that from the beginning and not had me waste my time making me think that FIGS stands behind their products.

the comfiest scrubs for sure

I am a medical professional that has been in the field for over 10 years. I currently work in an emergency room. I wear FIGS all the time. FIGS are such a great product where I can feel comfortable and relaxed in such a stressful and chaotic environment. Professional looking attire while maintaining comfort all shift long. FIGS suit all my everyday needs.

I’m an imaging tech and we often get left out in the scrub world. But figs always has cool socks or accessories for imaging professionals!

Purchased several FIGS Zamora Petite Jogger Scrub Pants. Lilac Dawn, Space Navy, Moss (most recently). Being only 5 ft 2, these pants fit amazing. They aren't too long, they have a cute little ankle cuff, the material is cool and comfortable. There is an accent draw string - lavender has baby blue, the navy has an electric green, moss has orange. FIGS does a great job of coming out with new colors and specials so I am able to buy more than one pair at a time.

Figs are so comfortable. I wore them every day when I worked as a bedside nurse. Their prices are also affordable and they always have new sales or drops.

Figs are the only brand of scrubs I’ll wear at this point. I haven’t found another pair of scrubs that fit so well and that last so long. I’ve worn my navy blue set at least 100 times and they still look as good as the day I bought them! They are very high quality.

Only write reviews when I hate the product or I love it so much. I went home one day so tired to check my pockets and but it in the washer with the rest of my figs. I washed it with my gel pen inside. It stained my favorite hombre omg it stained only the pants but still. Ever since I wore the hombre at work I received left and right compliments from my surgeons and my fellow nurses so that made me so sad. I asked friends how to get rid of the stain and googled it until a friend told me to try something from amazon. I ordered it it arrived but I want to wash it first before trying the product and to my surprise just after a wash the ink was gone like nothing happened wow what a great material. So from now on the only scrubs I will wear will be from figs and soon my future hubby will too. I wish i took photos of that stain but I wasn’t expecting this would happen. So I can only post the after.

Horrible Customer service. Ordered week ago paid extra for 2 day shipping and they can't even give me a reason for lateness, and offered to send replacement in ANOTHER WEEK. every other business if late and I paid priority they offer one day expedited replacement at least. And apologize. "franky" from wearfigs doesn't think so and offered call back from supervisor in 2 hours. The audacity, just remove 2 day shipping from options this is for scrubs not for random items, how they do business, even without seeing the scrubs I would never ever recommend this to anybody who works a Job that requires scrubs.

Absolutely horrible customer service and even worse to deal with over the phone. I bought a gift card back in May which ended up being non active when my wife went to use it. I have been sending emails and phone calls daily trying to get my money refunded to me or just another gift card. They sent me another gift card in which is was also non active. I called and spoke with Sophie who said I would have my refund in my account by the next day.....still no money back from them. This company is so disorganized and unprofessional it's not even funny. Also to think they are trying to assist first responders and medical staff but cannot even properly manage clothing is atrocious. I will be sure to let all my colleagues know and surrounding areas who work in the medical field to stay far and clear of this company.

Totally disappointed with the e quality of the compression socks. It was just like any normal socks with no compression at all. I was flat out just after 3 hours of standing and have to change to my 3 years' old socks. Thanks to their fuss free return, i will continue to try their products.

Hands down the best scrubs. Last a very long time. Wash well. Best time to buy them is Black Friday!

Overpriced. Not any better than other lesser priced scrubs

Four years and hundreds of washes later, my figs scrubs feel just as soft and still look new. Their white coat is great too — easy to wash at home and steam and it looks as if it has been ironed.

I wish they were more size inclusive! Maybe they've changed since, but they need to be more affordable and more size inclusive-- even the limited edition ones. I love wearing them though when in a healthcare setting- sometimes they feel like sweatpants and I don't feel gross. They are soft and buttery and don't feel too heavy or scratchy on my body.

I have a pair of scrub bottoms and a top and the quality on these is amazing. The investment is pretty big, but they will last you a long time, they have gone through many wears and washes for me! If you are willing to invest on these items I highly recommend!!

I have probably 30 different color zamora jogger scrub pants from here and they are my favorite! I'm not big on scrub tops as I usually wear a t-shirt or the salta underscrubs as a shirt with thr scrub pants, so I can't speak on those. But I have convinced all my coworkers to buy multiple pairs themselves and they love them too. The variety of colors is so fun and mixing & matching my top to the tie color makes the colors pop. I have 2 pairs of their compression socks too which are not too tight and easy on & off. They are expensive but worth it. My ONLY complaint is that sizing varies between colors sometimes, which is odd. I've gotten smalls in some colors that fit perfectly and others where they are very loose.

excellent style and fit, love the range of colors. very flattering take on scrubs/uniform wear. only negative is the compression socks are very minimal compression.

I am a Pediatric Dental Hygienist and comfort is my #1 but looking stylish is also important! I love the mission of FIGS, I also work with a social business so 1 for 1 is huge for me. I love giving back and enjoying the way I look and feel while I do it! I’m currently 25 weeks pregnant and love the maternity pants and shirts as well!

Given the quality, comfort and durability of these scrubs, I think they are worth the five stars. They may be a bit pricey, but it’s worth it for as long as they last.