2.4
31% of reviewers would recommend to a friend
Ffern
2.4 • 28 Reviews
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2.4
31% of reviewers would recommend to a friend
Ffern earns polarized reviews: the brand delights many with beautiful, sustainable packaging, seasonal concepts, and long-lasting wear for some, but frustrates others with scents that read similar, fleeting, or unpleasant and a subscription that feels hard to cancel. Reviews of Ffern highlight the joy of the unboxing and tester vial, yet recurring complaints cite sameness across releases, inconsistent longevity, and convoluted cancellation/return flows—making it a considered gamble for buyers.
AI summary based on Thingtesting reviews
I am on the fence about Ffern. The Winter 25 was lovely and I was looking forward to Spring 25, but it is disappointing. It’s nearly identical to the W25 only slightly greener and slightly sweeter. The key word is slightly. Also, both of the fragrances I have are incredibly similar to perfumes I have had for years from The Burren Perfumery which is unfortunate as Ffern tries to make claims of originality, but is actually quite derivative. The packaging is nice and the story they try to develop around the fragrances are fun, but the fragrances don’t last long at all and must be reapplied often. That being said, the fragrances do smell good on. They are scents that I wouldn’t normally choose which is interesting and I like wearing a scent that corresponds to the season. I am just not sure it’s worth $140 a bottle… we will see.
1y ago
If I could give a -5 stars I would. Such an absolute scam of a company. They make it IMPOSSIBLE to cancel your subscription. There is no button on the website to cancel and their customer service is terrible. I finally just had to have them blocked from my credit card because I am sure they will continue to charge me. Perfumes also smell like shit. Don’t waste your time and money.
1y ago
I have had a terrible time with this company, my first bottle was okay, but I didn't love it. I missed the return window of course during the business of the holidays… and I was quickly shipped another bottle but didn't open it and returned it to the sender because I didn't need another bottle. They refunded me. They said they had given me a week's notice, but I checked my email and there was no email before shipment. So I wanted to give them another chance, so I just delayed my next subscription to springtime. Come today, it's not even spring yet-March 3rd, and I emailed them letting them know I am needing to unsubscribe completely and delete my account because I found another perfume company that I like better. The customer service rep, through email told me to fill out a form to cancel, but when I went to the form, the button wouldn't work, so I emailed him back, and he said “Oh sorry for the inconvenience but you can only cancel after your bottle has shipped, so you can return it” My head is going to explode! I go to the website and it says the spring perfume is not to be released for 16 days! WTF!? This company has been nothing but a pain in the butt and I want my credit card off of their website I've had nothing but problems since the beginning. Do not deal with them!
1y ago
I had seen Ffern on Instagram for a long time and the small batch, sustainability, and elegance of the whole ledger process really appealed to me. I've been wearing the same perfume for 26 years and have tried, unsuccessfully, to find an addition to my scent repertoire. I was added to the ledger some time after being added to the waitlist and receive my first bottle in September 2024. I must admit it was SO different from my normal scent but I liked it and decided to keep the bottle. I'm so glad I did! The scent stays on my skin all day long when most evaporate within hours and I felt like I always smelled like Fall. I just received their Winter 25 bottle and I'm over the moon with it. It's fresh, soothing, and again, so different from what I've worn for decades. I'm keeping it too. It is a higher price point but I'm delighted to wear a small batch perfume that isn't available at every beauty counter, is unique, and has so much thought go into creating/explaining the intent behind the scent and of course the elegant package with a tester to make sure I really do want to keep it. I will stay on the ledger for sure and enjoy the many "personalities" of a Ffern scent.
My first Ffern perfume received was a disaster. I received my first shipment on 9-18-24. I was excited because it contained Davana, which I love. I used the sample over a period of 2 weeks and found it to be an odd scent and the odor came back stronger and weirder after washing my clothing. It was nauseating. I never touched or opened the main perfume package just the sample. I wrote and asked for a refund. We’ll see how that goes and I’ll update this later. Update: No, they wouldn't refund. Lesson: Request refund immediately. Don't hope the scent will get better - it won't. They're great at marketing, but they are NOT perfumiers. Others are reporting that each season smells the same. Wonder how long this will last?
2y ago
I didn’t know it was a subscription so they get you there, I’ve gotten two different scents and they were AWFUL honestly I can’t even describe how bad that was. I returned the first bottle, they refunded, then I thought I was done, since it was subscription they sent another one in 3 months! Unsubscribing is not easy obviously, when I finally did it, the last amount they never refunded, they said “they are making a scent for me already” so it will be shipped out, which never did. I still think this brand must be a joke or an experiment because it is absolutely the worst.
Wow. I can't say enough good things about this company. I've owned a 5-star spa for the last 22+ years. We're all about the experience we immerse our clients in and the clean aromatic blended scents are most important. I have experienced the best of the best aromatherapy and natural eua de parfum companies around the world for our signature scent for the spa. Ffern has, hands-down, surpassed them all on so many levels. Mind-blowingly exquisite scents that literally lasts longer on the skin than any other I've experienced. Hard to find this attention to details and real human beings in this world these days. Their brand goes beyond, it exudes the finest beauty; the story, marketing materials, the unboxing , customer service - it's all part of the beautiful experience we all deserve. ... And if it's not for you, you can return it! Simple. They offer a sample in each order to try first. Who does that?! I highly recommend this company.
2y ago
I love everything about Ffern, their sustainable practices and packaging, receiving a beautiful package with a unique fragrance each season feels like such a luxury! I didn’t enjoy Autumn 23, I felt it leaned a bit more masculine, so I gave it to my partner who enjoyed it. Winter 24 is definitely more feminine and is such an elegant combination of fresh winter scents. Receiving my package every season is such a small luxury and I love how Ffern collaborates with artists, farmers, and craft artisans to really provide such a lovely package of goodies for their ledger members each season.