4d ago
I bought the Wiley signature set as an engagement gift. It arrived in a beautifully packaged box, but unfortunately, the mailing label was stuck directly onto it. I couldn’t remove the label, rendering the box useless. When I reached out to Everlasting about this issue, they suggested that I should have ordered a gift bag instead. After spending $90 on this gift, I expected them to replace the box. It’s disheartening that a family-owned business doesn’t seem to value customer feedback.

