Everlane reviews and discussion

4.1

84% of reviewers would recommend to a friend

Reviews mention

  • Durable denim construction
  • Soft, luxurious cashmere
  • Minimalist, timeless aesthetics
  • Comfortable everyday pants
  • Inconsistent sizing accuracy
  • Boxy, unflattering silhouettes
  • Thin, shrink‑prone cotton tees
  • Narrow, blister‑prone footwear

Everlane proves a reliable source for well-made basics, according to reviews of Everlane, with standouts like Way‑High Jeans, Classic/Cheeky denim, cashmere, alpaca sweaters, and utility/barrel pants that hold up and anchor capsule wardrobes. Reviews also fault inconsistent sizing and boxy, unflattering cuts, variable fabric quality (thin tees, shrinking/pilling), and a drift from earlier simplicity—plus ethics concerns (union-busting) and limited size inclusivity—making the brand hit-or-miss depending on the piece.

AI summary based on Thingtesting reviews

752 reviews and posts

  • Love the products - my light winter jacket is so easy to travel with and comfortable!

  • I love what this brand is about. I tend to always wear black t-shirts and my Everlane tees are my favorites.

    Feedback

    More Vegan shoe options

  • My go-to place for basics!

    Feedback

    As they typically have sales every season, I hold off on purchasing until something is onsale. Would recommend lowering prices a touch and not having as frequent of sales to train consumers to purchase year-round.

  • Products look great, are sustainable, and are nice and minimalist. LOVE the look of my sneakers - but could be improved (see below)

    Feedback

    I bought their sustainable leather white sneakers - and I don't think it's very breathable! My feet sweat in them (and they normally don't even in other leather shoes). The support could also be a bit better - there isn't much arch support.

  • Love the brand - high quality everyday basics at a great price. Would recommend!

  • Affordable clothing brand with many options to pick from, but quality of clothes is ok and not the best

  • I bought some face masks and the quality is really good. They are very soft and comfortable to wear.

  • clothes are comfortable and decent quality for everyday wear; they have a strong sale section to thats a nice way to find quality basics for good prices

    Feedback

    their sale section is a bit difficult to navigate online based on size

  • Love the mission, but somehow I find the quality of their product average.

    Feedback

    product style and quality

  • I've had a great experience with them overall. A few years ago I bought one of their original leather totes and used it solidly for a year. One day the handle popped off so I sent Everlane a question to see if they would fix it. Turns out they just sent an entirely new tote to replace it. Good customer service.

  • When Everlane launched I loved their sustainability message and simple designs. In recent years I haven't seen them lean so much on the sustainability aspect of their brand. Looks like they are transforming into another retail clothing company. I miss the old brand.

    Feedback

    I think some of their price points could be adjusted, especially as this space becomes more competitive.

  • Really like the variety of products and company approach. I purchased a pair of their 'Forever Sneaker' and although I initially liked them, the price wasn't reflected in the quality of materials.

    Feedback

    Really struggled with the sizing and quality. Unfortunately their recycling scheme only operates within the US and returns from the UK are quite difficult.

  • I have a dress, a sweatshirt, multiple pairs of jeans and some of their bike shorts. Super inconsistent quality - I love the dress and their denim, but the bike shorts pilled immediately on first wear. I do love the feel of their denim and the fit is flattering (when it fits!)

    Feedback

    Sizing consistency. I ordered two pairs of jeans in the same cut and size, just two different washes. When they arrived, one fit baggy and the other couldn't make it up past my hips. When I reached out to their team (with pictures showing the massive variation in waistband sizes), they told me they sent me the correct size and so couldn't do anything for me. Additionally, the sweatshirt I have is cute, but the neck on it is ridiculously tight and I had to cut it so it didn't feel like I was being choked. I have a slim build and my neck isn't particularly thick, so not sure how that works for anyone with a larger neck.

  • No interesting styles and questionable quality. They also had a branding fiasco a couple years ago. They basically Invented radical transparency but didn’t live up to those values down the line.

  • Very high quality clothing, from linen to jeans. Worth the price! Lovely customer support in-store in SoHo as well.

  • The brand may be ok, but the shopping experience was horrible. I ordered a linen shirt because their store did not have my size. I was told that the express order would arrive in 3 days. Days later, I did not see any delivery but received an email that my package arrived. I went on their terribly designed website that states that sometimes shippers show the item was received but may still be in transit. Their initial reply to me was to check a long list of possible shippers they use???? A few days later I again emailed the company to let them know I did not receive the item. It took multiple emails to learn that the shipper was DHL. They insisted that the item was delivered and I requested proof of delivery, because it may have been delivered to a neighbor. They suggested that I check around the neighborhood. I said a proof of the delivery would be better. Finally, I requested a refund which was provided 9 days after my order. 13 days after the order, the package was delivered. I told them they can resell this shirt to me for a discount of 40%. This discount I requested was because while I was waiting for the shirt to arrive, it went on sale for 25% off, plus my first order discount of 15% should also be honored. They said no, and provided a shipping label. I feel that they provided an ignorant solution. I wasted close to two weeks over this shipment and then had to drive 30 minutes to send it back by UPS. I will never buy from this company again.

    Shopper
  • One of my favorite brands. I love that many of their clothes don’t go out of style and are wardrobe staples. Ethical clothing consumption became really important to me which led me to Everlane. There are many days where head to toe my outfit is Everlane.

  • I own a couple of Everlane pants and they are such great quality! They fit true to size and are so comfortable. I used their sizing guide on their website and it fit bang on. I am very picky with my jeans and all of the jeans I own from Everlane are so comfortable and fit in the right places.

  • So comfortable, great fit

  • Great price point and great quality. My favorite jeans!