Cybex reviews and discussion

3

0% of reviewers would recommend to a friend

2 reviews and posts

  • The cybex gazelle double stroller was the less bulky, easy to travel with, better option and worth the price point. We used it when we needed to click in our nuna and was able to support both of our kids in double seats until they outgrew it. I loved that both sections broke down and could be stored easier for travel, and also that we could switch the kids around based on our needs (face forward / backwards / lay flat, etc)

  • Absolute Failure of a "Premium" Product In 2022, we purchased the E-Priam from Cybex – the so-called "flagship" of the company. After just 2.5 years, the electric motor has failed, and the worst part: it cannot be replaced separately. As a result, a stroller costing a staggering €1,600 has essentially become a total loss. But this is just the beginning of the disappointment. Customer service has categorically refused any form of goodwill. Neither repair options nor a fair compromise have been offered. (The electric motor cannot be replaced individually!) Instead, the customer is left with a completely unusable product that merely looks expensive but actually delivers cheap, substandard quality. For a product marketed with the claim of being "premium," this is an absolute disgrace. Cybex should be ashamed of selling such subpar quality at exorbitant prices while leaving customers out in the cold. This is outright disrespectful to paying customers. We switched to another German Premium brand and could not be happier now!