Comfrt reviews and discussion

4.4

86% of reviewers would recommend to a friend

Reviews mention

  • Buttery-soft interior fleece
  • Slightly weighted construction
  • Rich, distinctive color palette
  • Roomy, oversized silhouette
  • Inconsistent garment sizing
  • Interior linting and pilling
  • Color fading after washes
  • Oversized zip hoodies massive

Comfrt draws raves for ultra-soft, slightly weighted hoodies and sweat sets that feel like a warm hug and deliver cozy, oversized fits in rich colors like Bark, Berry, and Camo; reviews say the pieces are warm, durable, and versatile for travel, workouts, and lounging. However, reviews also report serious drawbacks: inconsistent sizing (especially petite fit and Cloud zip running very large), shedding/pilling and color fade, defective items, and widespread complaints of email-only customer service, strict store-credit returns, lost packages, and preorder delays—leaving many buyers frustrated despite loving the product.

AI summary based on Thingtesting reviews

1,820 reviews and posts

  • The most comfortable set ever! The fit and quality is the better than expected! The top is more over sized than the bottom, so purchase your bottom normal Size and top down a size. But the quality is so good!

  • I had seen ads for comfrt all over social media and finally caved. I definitely DO NOT regret buying!! I got the cloud zip hoodie set, ribbed tank and short set, and a hoodie for my cat. I LOVE them!!!

  • I have been a Comfrt customer for the last 6 months or so and will continue to be one! The clothing is amazing, comfortable, and I love the brands mission to support mental health. The Ribbed Tank and Boxers are the comfiest loungewear, breathable to sleep in and the perfect under layer for any of their sweats and sweatshirts. Stretchy but not tight. You can't go wrong!

    Influencer for Comfrt
  • I’m obsessed with Comfrt. No joke, I live in their sweatpants… I wear them to work, the gym, and just chilling. They’re THAT good. I’ve got 9 pairs (yes, 9 ) plus 2 hoodies, and I’m already eyeing the Dreamer Blanket next. Also, the little affirmations they include with every package? Love it. It’s like a brand that actually cares about making you feel good, not just look good. If you want comfort + quality, Comfrt’s the move.

  • Absolutely love my comfort cloud set. I’m currently early in my pregnancy and wanted something that I got now and will be comfortable as I grow and this is perfection !

  • I love my comfrt sets I wear them everytime I travel, lounge days & when I want to just feel like I’m wrapped in a comfortable blanket. The materials are of the highest quality I’ve ever seen the fabric is ABOVE standard & the comfort is amazing my #1 obsession when it comes to my hoodie sets hands down!!!!!

    Influencer for Comfrt
  • So comfy and worth the money. Me whole family loves wearing Comfrt and we tell everyone about it! It the perfect weight for NY fall weather.

  • Absolutely in love with my comfrt straight leg sweatpants! They are super comfortable and I’ve been getting lots of compliments! My next order will be the matching sweatshirt and another zip up hoodie! Totally worth the wait!!

    Influencer for Comfrt
  • This is a brand I would order from again, in fact I’m planning my next order. Not only is their product amazing they have a great cause and the price is worth it. The shipping is fast and they work well with their customers!

  • Obsessed is an understatement! Comfrt set is truly comfortable ! I definitely recommend purchasing and they were quick to arrive ! The entire process purchasing from them was seamless and did not have any problems.

  • Obsessed with how comfortable these really are. Top quality. And hands down the most amazing color palette available out there. Perfect for travel too!

  • Started buying from brand months ago, I’ve got two full hoodie sets! Black and Brown Leopard☺️ I also have one of their brown king size blankets and i’m OBSESSED!! I truly cannot wait to buy more 😍

    Influencer for Comfrt
  • I have hoodies, sweatpants, and a blanket from Comfrt and I love them all. In this picture I’m wearing the Minimalist Hoodie and it’s so soft and comfortable. I wear a size medium in this hoodie because I like to have a more oversized fit.

    Influencer for Comfrt
  • Do not order from them. Order of almost $200 placed back in July and never received said order. Horrible customer service, will blame you for their incompetence and poor choice in shipping company. Not BBB accredited and already has so many complaints and horrible reviews on BBB. Ordered for myself as a reminder to prioritize my mental health and has now become such a huge stressor, due to their complete lack of concern or dedication to quality customer service. Basically stole almost $200 from me and have no remorse whatsoever. https://www.bbb.org/us/il/chicago/profile/online-retailer/comfrt-0654-1000103946

  • i absolutely love this set! most definitely one of the comfiest and softest pieces put together and it’s extremely cute!

    Works for Comfrt
  • My experience was great. The shipping was accurate and quick. The packaging of the product was great. The quality and comfort in the hoodie was so amazing. The sales they have going on are so nice. Definitely nothing that needs to be changed.

  • I purchased the Cloud Shorts for $55 on Aug 2nd. They arrived on August 12th. I tried them on, they fit, I put them in the wash on gentle with the rest of my successful new clothes. The shorts started falling apart at the seams. I reached out to Comfrt, who asked for photos of the shorts for review, which were promptly sent. They then advised the request had to be reviewed by a manager to see if any options are available to me. Turns out at best, you’ll receive store credit, if that’s even an option, which it wasn’t for me. Unfortunately for me, because my shorts have been in my possession for 5 days or more, this is not Comfrt’s problem and they refuse to help me. For $55 I was expecting some quality shorts that can be washed in a modern washing machine. When I tried to leave a comment on their IG about the quality of the product, they deleted it and blocked me. I tried the same thing on Facebook and they deleted and blocked me there too. They cultivate a perfect image online that doesn’t allow for any criticism, which is why I never saw these issues before purchasing. I have a problem with company who claims to support “mental health, anxiety, and stress” but then treats their paying customers like garbage when they have an issue, does not allow for real reviews of their company or product, blocks paying customers from contacting them about issues, and uses mental health as a gimmick to sell clothing. Do not buy from Comfrt!

  • I’m giving this low review not for the product in itself, but for the customer service and how they handle people. I purchased two sets of the affirmations collection. I purchased the top and a bottom in the affirmations collection in the bundle. The pants were way too big and I understand it should be oversized, but that was ridiculous so I went to request an exchange but you have to do a return wait for a store credit and then you can re-purchase but when you go back to re-purchase it’s not the same price. They did offer me a 15% discount, but that still doesn’t equal to the amount that I spent, that means I have to spend more than my original order and there’s nothing else they would do about it. I spent $99.45 for these items now I’m going to be spending over $100 and I understand people say so what is not a lot of money but it’s the principle of it, when you buy something and because of sizing because when you’re purchasing online, you can’t try on the clothes they shouldn’t hit you with a different cost when you’re buying the same item. You can’t reach anyone on the phone. It’s all done through email. They don’t care, and it’s a take it or leave it situation. I will never purchase from this company again and I don’t recommend you do so either

  • Comfrt has been my go to brand of sweatshirt sets to buy not only for myself but they are a great gift to give for holidays and birthdays. I also have suffered with anxiety since I was 17 and I love how it truly does make you feel so comfortable. Now also being pregnant with our first baby, I like looser and bigger clothes and comfrt is the perfect fit.

    Influencer for Comfrt
  • I love Comfrt sweats I give them a rating of 5 for style and material. I give them a 1 rating for exchanges. The sweats are not true to size runs big. I am waiting to exchange for a smaller size now.