4.4
86% of reviewers would recommend to a friend
Comfrt
4.4 • 1,837 Reviews
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4.4
86% of reviewers would recommend to a friend
Comfrt earns rave reviews for ultra-soft, thick, slightly weighted hoodies, sweatpants, and blankets that feel like a warm hug and stay cozy after washes, but reviews also flag serious issues with customer service, refunds, returns, shipping, and preorder delays. Reviews praise the oversized, flattering fit, rich color options, pet-matching pieces, and travel-friendly pockets, while criticizing inconsistent sizing, fabric shedding/pilling, and claims of “weighted” feel not always matching expectations.
AI summary based on Thingtesting reviews
1y ago
Absolutely in love with my comfrt straight leg sweatpants! They are super comfortable and I’ve been getting lots of compliments! My next order will be the matching sweatshirt and another zip up hoodie! Totally worth the wait!!

1y ago
This is a brand I would order from again, in fact I’m planning my next order. Not only is their product amazing they have a great cause and the price is worth it. The shipping is fast and they work well with their customers!

1y ago
Obsessed is an understatement! Comfrt set is truly comfortable ! I definitely recommend purchasing and they were quick to arrive ! The entire process purchasing from them was seamless and did not have any problems.

1y ago
Obsessed with how comfortable these really are. Top quality. And hands down the most amazing color palette available out there. Perfect for travel too!


1y ago
Started buying from brand months ago, I’ve got two full hoodie sets! Black and Brown Leopard☺️ I also have one of their brown king size blankets and i’m OBSESSED!! I truly cannot wait to buy more 😍


1y ago
I have hoodies, sweatpants, and a blanket from Comfrt and I love them all. In this picture I’m wearing the Minimalist Hoodie and it’s so soft and comfortable. I wear a size medium in this hoodie because I like to have a more oversized fit.

1y ago
Do not order from them. Order of almost $200 placed back in July and never received said order. Horrible customer service, will blame you for their incompetence and poor choice in shipping company. Not BBB accredited and already has so many complaints and horrible reviews on BBB. Ordered for myself as a reminder to prioritize my mental health and has now become such a huge stressor, due to their complete lack of concern or dedication to quality customer service. Basically stole almost $200 from me and have no remorse whatsoever. https://www.bbb.org/us/il/chicago/profile/online-retailer/comfrt-0654-1000103946




1y ago
i absolutely love this set! most definitely one of the comfiest and softest pieces put together and it’s extremely cute!

1y ago
My experience was great. The shipping was accurate and quick. The packaging of the product was great. The quality and comfort in the hoodie was so amazing. The sales they have going on are so nice. Definitely nothing that needs to be changed.

1y ago
I purchased the Cloud Shorts for $55 on Aug 2nd. They arrived on August 12th. I tried them on, they fit, I put them in the wash on gentle with the rest of my successful new clothes. The shorts started falling apart at the seams. I reached out to Comfrt, who asked for photos of the shorts for review, which were promptly sent. They then advised the request had to be reviewed by a manager to see if any options are available to me. Turns out at best, you’ll receive store credit, if that’s even an option, which it wasn’t for me. Unfortunately for me, because my shorts have been in my possession for 5 days or more, this is not Comfrt’s problem and they refuse to help me. For $55 I was expecting some quality shorts that can be washed in a modern washing machine. When I tried to leave a comment on their IG about the quality of the product, they deleted it and blocked me. I tried the same thing on Facebook and they deleted and blocked me there too. They cultivate a perfect image online that doesn’t allow for any criticism, which is why I never saw these issues before purchasing. I have a problem with company who claims to support “mental health, anxiety, and stress” but then treats their paying customers like garbage when they have an issue, does not allow for real reviews of their company or product, blocks paying customers from contacting them about issues, and uses mental health as a gimmick to sell clothing. Do not buy from Comfrt!




1y ago
I’m giving this low review not for the product in itself, but for the customer service and how they handle people. I purchased two sets of the affirmations collection. I purchased the top and a bottom in the affirmations collection in the bundle. The pants were way too big and I understand it should be oversized, but that was ridiculous so I went to request an exchange but you have to do a return wait for a store credit and then you can re-purchase but when you go back to re-purchase it’s not the same price. They did offer me a 15% discount, but that still doesn’t equal to the amount that I spent, that means I have to spend more than my original order and there’s nothing else they would do about it. I spent $99.45 for these items now I’m going to be spending over $100 and I understand people say so what is not a lot of money but it’s the principle of it, when you buy something and because of sizing because when you’re purchasing online, you can’t try on the clothes they shouldn’t hit you with a different cost when you’re buying the same item. You can’t reach anyone on the phone. It’s all done through email. They don’t care, and it’s a take it or leave it situation. I will never purchase from this company again and I don’t recommend you do so either

1y ago
Comfrt has been my go to brand of sweatshirt sets to buy not only for myself but they are a great gift to give for holidays and birthdays. I also have suffered with anxiety since I was 17 and I love how it truly does make you feel so comfortable. Now also being pregnant with our first baby, I like looser and bigger clothes and comfrt is the perfect fit.

1y ago
I love Comfrt sweats I give them a rating of 5 for style and material. I give them a 1 rating for exchanges. The sweats are not true to size runs big. I am waiting to exchange for a smaller size now.



1y ago
These comfrt sets are the most comfortable and best quality sets I’ve found. I will definitely be purchasing in more colors and styles!

1y ago
Absolutely loveeeee everything Comfrt! I'm 5'1 wearing a kids XL You will nothing find anything more cozy You will not be disappointed!!

1y ago
Very comfortable, weighs better than any hoodie I have and is a premium quality look this is definitely taking first place in front of my essentials tracksuit. It was so fun to be able to post a TikTok and insta post I’ve never done before for a brand.

1y ago
I am so in love with every piece I own! I went from 0 to 4 hoodies, 1 sweatpants, and 1 boxers in a WEEK! I was a little worried about the arm length as a taller girl (5’7) but it was so perfect! 10!

1y ago
An amazing jump suit. The hoodie and sweats are amazing and sooo comfortable. Great quality and I will be purchasing tons more!!!

1y ago
I love my comfrt hoodie and bag! The bag is gigantic. It holds everything I could possibly need and a little more!!! The airplane mode hoodie and sweats are the most comfy clothes I own. The built-in eyemask in the hoodie is so snug 😍 10/10 recommend! Visual reviews on instagram @lolhiimgenesis

1y ago
These are the most comfortable and soft sweatpants sets I’ve ever owned me and my daughter love them and it’s so cute that we can match perfect for treasure or loungewear. I love that they come in so many different colors.

