Comfrt reviews and discussion

I have hoodies, sweatpants, and a blanket from Comfrt and I love them all. In this picture I’m wearing the Minimalist Hoodie and it’s so soft and comfortable. I wear a size medium in this hoodie because I like to have a more oversized fit.

Do not order from them. Order of almost $200 placed back in July and never received said order. Horrible customer service, will blame you for their incompetence and poor choice in shipping company. Not BBB accredited and already has so many complaints and horrible reviews on BBB. Ordered for myself as a reminder to prioritize my mental health and has now become such a huge stressor, due to their complete lack of concern or dedication to quality customer service. Basically stole almost $200 from me and have no remorse whatsoever. https://www.bbb.org/us/il/chicago/profile/online-retailer/comfrt-0654-1000103946

i absolutely love this set! most definitely one of the comfiest and softest pieces put together and it’s extremely cute!

My experience was great. The shipping was accurate and quick. The packaging of the product was great. The quality and comfort in the hoodie was so amazing. The sales they have going on are so nice. Definitely nothing that needs to be changed.

I purchased the Cloud Shorts for $55 on Aug 2nd. They arrived on August 12th. I tried them on, they fit, I put them in the wash on gentle with the rest of my successful new clothes. The shorts started falling apart at the seams. I reached out to Comfrt, who asked for photos of the shorts for review, which were promptly sent. They then advised the request had to be reviewed by a manager to see if any options are available to me. Turns out at best, you’ll receive store credit, if that’s even an option, which it wasn’t for me. Unfortunately for me, because my shorts have been in my possession for 5 days or more, this is not Comfrt’s problem and they refuse to help me. For $55 I was expecting some quality shorts that can be washed in a modern washing machine. When I tried to leave a comment on their IG about the quality of the product, they deleted it and blocked me. I tried the same thing on Facebook and they deleted and blocked me there too. They cultivate a perfect image online that doesn’t allow for any criticism, which is why I never saw these issues before purchasing. I have a problem with company who claims to support “mental health, anxiety, and stress” but then treats their paying customers like garbage when they have an issue, does not allow for real reviews of their company or product, blocks paying customers from contacting them about issues, and uses mental health as a gimmick to sell clothing. Do not buy from Comfrt!

I’m giving this low review not for the product in itself, but for the customer service and how they handle people. I purchased two sets of the affirmations collection. I purchased the top and a bottom in the affirmations collection in the bundle. The pants were way too big and I understand it should be oversized, but that was ridiculous so I went to request an exchange but you have to do a return wait for a store credit and then you can re-purchase but when you go back to re-purchase it’s not the same price. They did offer me a 15% discount, but that still doesn’t equal to the amount that I spent, that means I have to spend more than my original order and there’s nothing else they would do about it. I spent $99.45 for these items now I’m going to be spending over $100 and I understand people say so what is not a lot of money but it’s the principle of it, when you buy something and because of sizing because when you’re purchasing online, you can’t try on the clothes they shouldn’t hit you with a different cost when you’re buying the same item. You can’t reach anyone on the phone. It’s all done through email. They don’t care, and it’s a take it or leave it situation. I will never purchase from this company again and I don’t recommend you do so either

Comfrt has been my go to brand of sweatshirt sets to buy not only for myself but they are a great gift to give for holidays and birthdays. I also have suffered with anxiety since I was 17 and I love how it truly does make you feel so comfortable. Now also being pregnant with our first baby, I like looser and bigger clothes and comfrt is the perfect fit.

I love Comfrt sweats I give them a rating of 5 for style and material. I give them a 1 rating for exchanges. The sweats are not true to size runs big. I am waiting to exchange for a smaller size now.

These comfrt sets are the most comfortable and best quality sets I’ve found. I will definitely be purchasing in more colors and styles!

Absolutely loveeeee everything Comfrt! I'm 5'1 wearing a kids XL You will nothing find anything more cozy You will not be disappointed!!

Very comfortable, weighs better than any hoodie I have and is a premium quality look this is definitely taking first place in front of my essentials tracksuit. It was so fun to be able to post a TikTok and insta post I’ve never done before for a brand.

I am so in love with every piece I own! I went from 0 to 4 hoodies, 1 sweatpants, and 1 boxers in a WEEK! I was a little worried about the arm length as a taller girl (5’7) but it was so perfect! 10!

An amazing jump suit. The hoodie and sweats are amazing and sooo comfortable. Great quality and I will be purchasing tons more!!!

I love my comfrt hoodie and bag! The bag is gigantic. It holds everything I could possibly need and a little more!!! The airplane mode hoodie and sweats are the most comfy clothes I own. The built-in eyemask in the hoodie is so snug 😍 10/10 recommend! Visual reviews on instagram @lolhiimgenesis

These are the most comfortable and soft sweatpants sets I’ve ever owned me and my daughter love them and it’s so cute that we can match perfect for treasure or loungewear. I love that they come in so many different colors.

This was my first time purchasing & won’t be my last! I love how comfortable the oversized hoodie is (M). I also love the pants are stretchy and cozy (S)!

I have never been so disappointed with a company. I purchased the blanket and I sent them proof that it was returned to them and they promised they would rectify the situation. 10 emails later they refuse to respond or issue a refund and of course there is no phone number. I wish I knew how to take further action. I feel like I was totally scammed

This brand is amazing! The comfort ability of the sweatshirt and the quickness of delivery was amazing! This brand is not an opportunity to miss! I especially love how the colors and design are casual and amazing to wear out for any occasion! Recommend 100%

This hoodie is so cozy and soft—perfect for lounging or chilly days. Great fit, warm without being bulky, and the fabric feels amazing. Definitely my new go-to for comfort and style! and great for cold weather

Literally the best clothing I’ve ever worn, so soft and pillowy while promoting everything in the world that we all need—mental health. How can you refuse? I’ve gotten all my friends hooked on them!