Chewy reviews and discussion

I love chewy it has praticly evrything I need my dog likes the treats they sell and they like yhe toys the sell as well there stuff I'd good quality too.

Chewy has amazing customer service! I've used them for years. When my cat passed away, I called them to ask them to stop all my shipments and emails. The customer service rep did so immediately and was super kind on the phone. I then received flowers from Chewy, with their condolences! Well, years later, I finally got another pet. A dog this time. I spent lots of time with different customer service reps, who all answered my questions patiently and quickly processed any returns I needed. They then sent me a little toy and kerchief as well as a card to congratulate the new arrival in my family! Finally, they also have pet insurance! As soon as I got my puppy I had ordered pet insurance. I then learned from Chewy that they also had insurance and could offer better terms and service. So I obviously switched. I can't recommend Chewy enough. I've used them for prescription foods, toys, treats, crates, etc. Their shipping may not be as fast as Amazon, but their service cannot be beat. And I value being able to talk to real people and getting real help. P.S. I also really like their in-house Frisco brand. The quality is good and the price often much better than the competition. I've used Frisco dog crates and doggie bags. And my puppy loves the Frisco tennis ball.

My humans thought that it would be easier to have my food delivered to me. I also got some cool treats too. They were delicious and easy on my tummy.

Always such fast shipping and delivered with assurance on my instructions!

Been a Chewy customer since the company started. Hands down, the BEST customer service!! Great selection of products for my pup!

Chewy is my favorite place to buy all of my dogs essentials very fast shipping and has everything you need. When my pup passed away they went as far as to send me flowers and a card.

Chewy has amazing customer service as well as great prices. I get my dog food and toys delivered every 8 weeks.

Chewy is a great company for all things pet related. Their shipping is incredibly fast, and most, if not all, items you need for your pets are there. But where this company really shines is its customer service. They are incredibly helpful and kind. A great example of this is I had a dog pass away due to old age, and his food was on auto-ship. I didn't cancel the order in time because it wasn't top of mind. I got the package and called them to set up a refund. They instantly refunded my order and said that I could just donate the bag of food in my pup's name. Not only that, in a few days, I got a small box from Chewy with a card from the staff and a drawing of my pet. It was something that they didn't need to do, but it meant a lot. Each time I contact customer service, it is always a great experience.

I ordered a couple of cat trees for my 4 cats from Chewy and they are absolutely obsessed with the soft, comfortable fabric. Which is also super durable. For example, when my cats completely miss the built in scratching post the fabric still holds up amazingly (way better than my couch). 10/10 recommend, I can’t wait to order more things to test out for my fur babies