Chewy reviews and discussion

Always such fast shipping and delivered with assurance on my instructions!

Been a Chewy customer since the company started. Hands down, the BEST customer service!! Great selection of products for my pup!

Chewy is my favorite place to buy all of my dogs essentials very fast shipping and has everything you need. When my pup passed away they went as far as to send me flowers and a card.

Chewy has amazing customer service as well as great prices. I get my dog food and toys delivered every 8 weeks.

Chewy is a great company for all things pet related. Their shipping is incredibly fast, and most, if not all, items you need for your pets are there. But where this company really shines is its customer service. They are incredibly helpful and kind. A great example of this is I had a dog pass away due to old age, and his food was on auto-ship. I didn't cancel the order in time because it wasn't top of mind. I got the package and called them to set up a refund. They instantly refunded my order and said that I could just donate the bag of food in my pup's name. Not only that, in a few days, I got a small box from Chewy with a card from the staff and a drawing of my pet. It was something that they didn't need to do, but it meant a lot. Each time I contact customer service, it is always a great experience.

I ordered a couple of cat trees for my 4 cats from Chewy and they are absolutely obsessed with the soft, comfortable fabric. Which is also super durable. For example, when my cats completely miss the built in scratching post the fabric still holds up amazingly (way better than my couch). 10/10 recommend, I can’t wait to order more things to test out for my fur babies