4.5
90% of reviewers would recommend to a friend
Away
4.5 • 1,375 Reviews
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4.5
90% of reviewers would recommend to a friend
Away earns strong reviews for durable, lightweight polycarbonate and aluminum luggage that glides smoothly, packs efficiently with compression panels and a laundry bag, and is backed by responsive, often generous warranty service; however, reviews also flag easy exterior scuffing/dents, occasional zipper/handle/wheel issues, divisive or cumbersome battery compartments, and ubiquity that causes bag mix-ups. Overall, Away is good and works well for frequent travel, but buyers should expect cosmetic wear and consider darker colors or covers.
AI summary based on Thingtesting reviews
3y ago
Amazing suitcase! I’ve been using it for over 4 years and it’s been durable, still looks good as new. The wheels are easy to roll, fits easily in the overhead compartments
3y ago
Love Away luggage! I’ve purchased the medium and larger carryon suitcases. I’ve given them as gifts as well. It’s the best and lightweight luggage I’ve ever owned. Only problem is making a choice from all the beautiful colors.
3y ago
I wish I had bought this years ago! The size of the bigger carry on is perfect for weekend trips and the built in lock combo is so convenient. I also bought the toiletry bag which was a perfect size compared to the bulky one I used to use. The comfort of knowing it has a lifetime warranty makes checking it without worry easy!
3y ago
I've had my pink Away larger carry-on for about 4 years now. It's very durable. Of course the pink shows every scuff but it's easy to clean with a Magic Eraser. The lifetime warranty is great, my dog chewed through one of the straps and Away replaced it no questions asked. The portable charger lasts FOREVER! I only wish I had waited to purchase until they released the ones with the front pocket.
3y ago
I love my away suitcases, they make traveling easier! I also originally purchased the large and decided it was too big for the upcoming travel I had, but was able to easily and quickly return and exchange for the medium sized bag. I have had the carrier on for over 3 years and is still in great condition!
3y ago
Very easy to handle and lightweight
3y ago
i really love my Away bag. The packing see you soon! es are a terrific way to pack in it. the wheels allow me to glide the bag effortlessly through the airport, and i have confidence that the quality is good outdoors on the sidewalk and street. i have the bigger carry on bag. my clothes are small as i am petite. but i can pack for 3-4 days in this size.
3y ago
I have the aluminum bag and am obsessed with it. One downfall is it’s heavy!! I’m almost always overweight if I fill it up.
3y ago
I have had an Away suitcase for 8 years - they upgraded my first version for free when the airlines changed the rules about battery removal, and the second version has been going strong for nearly 7 years! Pros - it handles anything I stuff in there. I refuse to check bags, and as such, have stretched this suitcase to extreme limits - the zipper holds. It still functions perfectly, has clean, simple design, and is complete with handy organizing compartments inside. Cons - the handle and wheels are plastic, and aren't quite as sturdy as more premium brands (like Rimowa). Also, you will match 99% of other millennials in the airport. A perfectly great, high functioning and durable (albeit basic!) suitcase.
3y ago
Great suitcases! Just need to include more options with outside pockets.
3y ago
I love my away bag looks great and serves its purpose while gliding along beautifully.
3y ago
Overall super sturdy, have taken the luggage on multiple trips near and far. The usb is a great add on but certainly not a must have and it can be a bit of a nuisance with tsa. Luggage has dented in a few spots after about 15-20 uses over the last 3 years but overall a good product.
3y ago
For the money, these are great bags. That said, the zipper fell off after two years of use, and I couldn't get a replacement. Overall, the carry-on size is an excellent and more affordable option than some other luggage options.
3y ago
Love my Larger carry-on - it's the perfect size, always fits within airport overhead compartment, and manages to store enough clothing for a 1 week trip depending on packing needed.
Feedback
Handle bar is a little flimsy and don't end up using the portable charger because every airline makes you take it out.
3y ago
The Away carry-on bag (not the suitcase) is my absolute favorite. It fits so many things and is super convenient because it's so easy to find things inside it in long-haul flights.
Feedback
Love the quality, the functionality, everything.
3y ago
Bought the Bigger Carry-On suitcase in 2019, traveled extensively and it's still in good condition (exterior of the case is in near-perfect condition and the wheels are still working great). It's durable and comes in chic colors. However, the handle is wobbly and occasionally collapses if I push down on it hard enough. If the handle were updated so that it's a little more sturdy and stays in its locked position when raised, would rate this higher.
3y ago
The quality is really nice. Away is my first hardshell luggage and I can say I won’t be going back to fabric. Their customer service is hands down one of the best- I had a small tear in the interior zip and they replaced it with a new one immediately.
Feedback
I thought the batter would be revolutionary its ultimately what prompted me to purchase the luggage but honestly I personally never use it. Sometimes even I purposely keep it out. Most airlines now dont let you keep the battery in the carry on- something to consider when selecting from the different models.
3y ago
I love my Away bag. I have a blue carry-on w/o the charger. To be honest, I thought I was going to return the bag after getting it but it fits so much, it's durable and the lifetime warranty is kind of amazing.
Feedback
Shopping at Away IRL was super easy, I would pick another color next time (maybe hunter green!) but I really love my bag and highly recommend it.
3y ago
All around a great suitcase. I have tried many sizes of the suitcases and all are great. Good-looking design, functional, durable, and easy to use. The simple design and variety of colors are great and the compartments inside the suitcase make it easy to fit a lot into the suitcase.
3y ago
I have 3 suitcases that have traveled with me to many destinations with varying elements. They do scratch sometimes, but I have never had anything break. As checked luggage or a carry-on, they’re sturdy and reliable. I never use the code lock, but it’s a nice touch.