ANGELCAB
3.3 • 13 Reviews
ANGELCAB makes luxury, customizable strollers, car seats, and carriers from quality materials.
3.3
Is ANGELCAB good? Based on reviews, ANGELCAB strollers are praised for their quality, with some users noting they handle different terrains well and provide great comfort and durability. However, there are significant concerns about customer service and product reliability. The reviews highlight the sturdy build and comfortable materials as strengths. In contrast, issues with faulty parts and poor customer service support are notable weaknesses. These insights can guide potential buyers in making an informed decision.
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3mo ago
We’ve been using our angelcab stroller for two years now, and it’s honestly been one of our best baby purchases. It looks beautiful, feels incredibly well made, and the materials are just on another level — sturdy, thoughtful, and still looking great even after daily use. You can really tell that this stroller was designed with care. We already recommended ANGELCAB to two of our friends, which probably says it all. Funky, functional, and made with real care — we’re big fans.
3mo ago
This review is meant to be as respectful as possible, but to be transparent about my experience with Angel Cab in hopes to help other potential customers of this business. Unfortunately, this has been the worst experience I have ever had purchasing anything. My wife and I loved what this brand produced, designed and stood for and were excited about purchasing from them. We made our purchase back in December for over $3,000 USD worth of items, and have yet to receive 95% of the order. That’s not even the most frustrating part, the most frustrating part about this is the complete lack of customer service from Angel Cab regarding this matter. My wife is 36 weeks pregnant. We ordered everything from Angel Cab when she was 21 weeks pregnant, thinking we were ordering sufficiently in advance of the due date to have what we needed in time for our first baby to arrive. Now, instead of resting and preparing for the of our son, my 36 week pregnant wife is corresponding back and forth with an incompetent customer service team to which no solution has been found. Not only is there no solution, but she rarely gets responses. Sometimes it is days between responses and unfortunately, we don’t have days to prolong this. I genuinely hope we reach a resolution. It has been a very unfortunate and unexpected added stress to the end of this pregnancy. We have a stroller wheels and a stroller frame, which really doesn’t do us much good. Not to mention, we now have to come up with a back up plan for getting our son home from the hospital when he is born because our car seat from Angel Cab is not here yet. If anyone from Angel Cab reads this, please help my wife make this right. This is not fair to her and I would like to see this resolved with out any more stress on her.
5mo ago
We’ve been using our Angelcab for over a year now and are still just as happy as on day one. The materials, especially the fabrics, are on a different level. Even after daily use, the stroller looks beautifully made and well kept. From the very beginning, the communication was incredibly helpful and kind. Shipping to New York was smooth and quick, and whenever we had a question, someone was there to help right away ( I literally called on December 24th for an update). They even helped with some custom handles we wanted as my partner is really tall. We’re stopped almost every day in the city by people asking where the stroller is from. It really stands out here and doesn’t compare to what you find in most baby stores. I’ve already recommended Angelcab to several friends. It’s rare to find something that combines thoughtful design, quality and service in such a complete way. Thank you so much!
6mo ago
We bought our Angel Cab ca. 1.5 years ago. Already the delivery experience was horrible. Living partly in Czechia and in Switzerland, we ordered the stroller to be delivered to our Czech address. However, we never received the cab there. Because of a repeated mistake of the delivery company, the three boxes never made it together to our address and were returned multiple times. Due to the delay, we were not able to wait for the stroller in Czechia and needed to redirect it to our Swiss address. Unfortunately, Switzerland has hefty import tariffs. Angel Cab promised to reimburse us for these import costs as the delivery problems were on them. However, after finally receiving the packages and sending the tariff bills to Angel Cab, they stopped communicating with us completely. What a fraud! Not only that we paid way more for the Angel Cab than we expected, also the product ended up being sub-par. The two main problems are: 1) One of the wheels was out of alignment and was therefore wiggling. We were worried that it would fall off sooner or later. Fortunately, thanks to the technical skills of my borther-in-law, we were able to get it fixed ourselves. 2) The breaks are hard to release. We once almost did not get off a bus on time because of this... Overall, the stroller is not worth the price and the company is not reliable at solving issues when they arise (to the level of breaking promises and halting communication). We would not buy one again!
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What is ANGELCAB?
ANGELCAB makes luxury, customizable strollers, car seats, and carriers from quality materials.
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Nuremberg, Germany
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