Adoorn reviews and discussion

4.4

84% of reviewers would recommend to a friend

Reviews mention

  • Modern, eye-catching design aesthetics
  • Secure locking mechanism reassurance
  • Sturdy, heavy-duty steel construction
  • Clear, easy installation instructions
  • Inconsistent waterproofing and drainage
  • Flimsy lock and hinge durability
  • Wobbly mounting stability issues
  • Weak adhesive number stickers

Adoorn earns polarized reviews: many praise its modern, colorful mailboxes that feel sturdy, install easily, keep mail secure and dry, and are backed by prompt, personable support; others report serious design flaws—water intrusion, rust, wobbly mounts, weak locks and hardware—plus confusing assembly and missing parts. The brand looks elevated and functional when it works, but reliability varies and some users struggle with letter stickers, parcel box assembly, and drainage, making it a considered buy for those prioritizing style and security.

AI summary based on Thingtesting reviews

79 reviews and posts

  • Very happy with our Adoorn wall mount mailbox. We are replacing our front door (which currently has a mail slot) and need to find a new mailbox. After researching options we went with the small wall mount locking Adoorn box. I was impressed with the quality of the product but even more impressed by the top notch customer service. I would highly recommend this company and their products. Thank you Adoorn!

  • I cannot say enough great things about Adoorn product AND service! I have both a mailbox and a package locker at my home, and have been incredibly happy with the design and functionality of each. Unfortunately, a hit and run driver took out both the box and locker, but Adoorn kindly helped to replace everything at a reduced cost, going above and beyond any expectation for service that I might have held. They truly understand what it means to make, and maintain, a customer for life.

  • I first saw this on GMA on Deals and Steals. Hands down this is best mailbox ever, in my humble opinion. Keep up the great work Adorn !! 😆

    Influencer for Adoorn
  • I love this product! It keeps my mail safe and I feel comfortable to not check it every day. Definitely recommend these mailboxes for anyone who travels a lot.

  • I have been holding out to buy a mailbox to replace my old one, and I finally found one that made the grade! My Adoorn mailbox is attractive, stylish, sturdy, and holds several days of mail. I also ordered the address stickers, and they're a good look! I had a key issue, reached out to Adoorn, and received a reply within the hour. A New key arrived in two days. I highly recommend the Adoorn mailbox and its customer service! Thanks Jamie!!!

  • The maibox looks great and we get lots of compliments on it. We did have a small issue when we first got it but the customer support team helped us right away to address the issue!

  • We were looking for a mailbox and parcel solution that would allow us to keep delivery and mailpersons separate from our dogs, who are front door-reactive. These are great solutions! However, I would note that the parcel box is a bit of a challenge to assemble, and did not come with the right number or type of screws for assembly (we had to improvise). Also note that the parcel box sits directly on the ground: there is no wall mounting option (we'll MacGyver that too). Otherwise, Adoorn offers some great, good looking mail and parcel box options!

  • Our Adoorn mailbox looks fantastic in front of our house. Love the size of it. The smaller one definitely has capacity for mail for a few weeks for us. The box was easy to install, including putting on the letters. Customer service was also very responsive when I was asking questions about shipping times.

  • Within less than a month, the numbers have fallen off and the lock does not hold the door closed. You can simply pull the locked door open. In addition, despite installing it correctly including sealing the mounting screw holes, it fills with water when it rains, trapping the water and completely soaking and ruining the mail inside. Even after it stops raining, the design does not allow for water to drain in any way, which means you have to completely dry it every time water gets in. Beyond the defects of my particular mailbox, it's just a bad design. Even with two free hands, it's hard to open, unlock, retrieve the mail, then close and lock up. You have to hold the upper door the entire time, and the bottom door will swing down and slam into the wall. There is no mechanism to prop up the upper door and no string/wire/etc. to prevent the bottom door from swinging all the way down. It would be difficult to design a mailbox that performs worse than this one has.

  • We ordered a black Adoorn to add some curb appeal. We love the lock that keeps our mail secure, especially if we are gone a few days. Ours can hold several days of mail. It’s solid and well made and looks fab against our brick home. The directions for install were easy. We highly recommend and would order it again.

  • I had been searching for a contemporary mailbox forever! Finally, I discovered Adoorn! The coolest mailbox ever!

  • Beautiful mailbox!! Your mail will be happy.

  • Ordered a mailbox with post and address numbers. Nice it comes in cool colors. Came on time and was easy install. Would recommend this product.

  • Just moved into my first home. My parents bought me a post mount and package box set as a housewarming gift. Didn’t know I needed one till I had it. Good work adoorn.

  • The post mount mailbox is a 10 out of 10 ! I was able to use my pre-existing post and the installation process was super easy. I was able to attach 2 of the post mount small mailboxes to the same post, and my Adoorns are the talk of the town. Definitely recommend this mailbox to anyone who wants to spice up their entryway.

  • These guys make a beautiful product and their customer service is great. We did have a small dent in our original mailbox order, but they replaced it promptly and professionally. We love our new mailbox. It's beautiful, functional and secure. My wife says she has the sexiest mailbox on the block. Great job, Adorne

  • I got the green post mount, and it makes my front yard look so nice, and it is 100% weather proof!! Trust me you should get this for sure!

  • Love my adoorn mailbox. Finally - a way to keep my mail safe and dry. I’ve had it now for over 5 months with no issues. No water issues or anything. Recommended to all my family and friends!

  • My uncle had ordered a mailbox for my aunt for Christmas and not only did they call to confirm it was a real order but were super helpful when I emailed and asked some questions (and super fast about it). Jamie was a gem! We have a family business that does interior and exterior design and are always looking for great items that look awesome and are friendly priced and this is definitely it! I would recommend this company to everyone for the customer service and their product!

  • We ordered a full set for a single post mail box, came in different shipment on multiple dates. We didn’t find screws for the flag, the letterings that we ordered came with poor stickers, the adhesive just came out when you try to pull the white cover out of it. No way these sticker letterings are gonna stick through rain.