Wool & Oak make premium, timeless travel accessories that are highly functional, convenient and comfortable.

johnathan webster

Accessories

Wool & Oak

Large Nova Bag

Clothing

Bags & Luggage

I ordered this bag in October for a Feb delivery. End of Feb I asked why I haven't received and they said due to a cyclone in China. A month later I asked why I still haven't received and they said it was a customs problem. It's now been 6 months and they say it is still months away. Read reviews on trustpilot. This is either a scam or a very poorly run company (and I'm not sure which one is worse).

I received my large leather NOVA bag last week. This is my third Wool & Oak Kickstarter purchase, and just like my other W&O products, the quality of the bag is outstanding. The touch, look, and smell of the leather are stunning—even better than some designer bags. The hardware is both sleek and sturdy.

The shipping hiccups during this campaign were frustrating, but I expected them from all Kickstarter projects. Things won't always go perfectly; it’s how people handle it that defines the team. I believe Wool & Oak has been doing a decent job. I personally find their communications clear, transparent, and effective. Overall, it’s been a satisfactory experience for me.

After waiting a year i finally got my bag- At first glance it looked good and quality, but as soon as you go to use the zippers you realize they are too "coarse" the zippers are not smooth, i knew right away this will be a problem as its so hard to zip- I packed the bag, and sure enough the zipper spreads open in the middle after you zip it up, upon reading more reviews on the kickstarter page, this is a common problem. 

Their customer service is of no help, after waiting a month, sending them videos of the problem they told me to goto a zipper shop and fix it myself and they'd reimburse up to $50 , what a joke, i didn't pay $500 for a bag and wait a year for this sort of outcome- oh well, $500 down the drain!

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