I was a subscriber for about 4 months. The wine pairings were amazing and I felt like they worked really well. The choices, however, left me desiring a bit more. Everything that I wanted was always out of stock, no matter how quickly I logged in to buy my batch. This being said, the wine made some amazing gifts for folks so none was lost. What really threw me off is that I contacted support to cancel my subscription and they assured me that it would be canceled. About six months later, I was checking my email to see that they had not canceled it, but rather moved it to a quarterly subscription without my knowledge. When I contacted support, they let me know that they would not refund me and that I just had to spend the credits. I obliged but still have wine left as I had to order 8 bottles of wine that I didn't want, seeing as it was the end of the ordering window and very picked through.

Feedback

Definitely the refund policies and support. I'm not sure if it was a miscommunication or what but I was very clear I wanted to cancel and not move to a quarterly subscription. I'd love to see more selection or a greater quantity of their best sellers. They had great wine, it was just always sold out.

Good for gifts 🎁Cool look & feelDifficult returnsEco-friendly packaging

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Sophia S

12 Reviews

2 years ago

Would recommend to a friend

Experience

i love that its 1 serving size, makes it easy for people with different preferences to all have wine together.

Feedback

more options would be great!

Innovative productWorth the money 💸Tasty 😋

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Letitia A

46 Reviews

2 years ago

Would recommend to a friend

Experience

I enjoyed their selection. I truly looked forward to their deliveries. I have cut down on my alcohol consumption for health reasons but I have used them for almost a year. I really enjoyed it. Great for wine lovers who are trying to get introduced to different brands.

Good for gifts 🎁Easy subscription management 🔁Tasty 😋

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S D

107 Reviews

2 years ago

Experience

I liked the price, but most of the wines are not good (2/3 rating out of 5). There was one, though, that was excellent (a 5/5) so it really just depends on what your audience is. These are great fun wines to bring to a potluck where people might not really care what the taste of the wine is like

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Sean W

28 Reviews

2 years ago

Would recommend to a friend

Experience

I really enjoyed the wine I got, and it was at a very good price (especially with an introductory offer); however, there are so many wine clubs/subscriptions to choose from now that I didn't feel anything that differentiated from Winc.

Worth the money 💸

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Valerie F

1 Review

a year ago

Would recommend to a friend

Experience

I received a gift card for Winc and ordered a case of wine. Their website was very user-friendly and fun to choose wines. When my order arrived, a bottle I selected and paid for was missing and I contacted their customer service. They were responsive and made it right for me. The wines I tried were adequate but nothing overly special. I wouldn’t regularly use this service but it was overall a good experience despite the small issue.

Lovely customer supportGood for gifts 🎁Easy subscription management 🔁Amazing website

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