Warby Parker reviews and discussion

Super cute glasses! Super cool service offered that lets you try up to five pairs at home where you have the luxury of taking as long as you need to decide which pair you really want. Affordable pricing, great quality.

Great options and try on program

A decent pair of frames but you can get better quality at other stores for cheaper. They lead the way but haven’t innovated much since then

customer service is amazing and the entire process is very user-friendly. glasses are high-quality and hold up very well.

love their flexibility and customer service

Love love love this brand! They always have adorable, high quality glasses for a low cost.

I switched to Warby Parker more than four years ago when I stopped doing to my brick and morter eyeglasses store that carried limited variation of glasses frame. Warby Parker's style, whether it is clean and classic or more edgy, has definitely provided a bigger variety for me to choose from. The ability to test out your frames without feeling the pressure of someone watching you to make a decision is honestly so freeing. I'm able to test out the frames as I like among five of the selections and send in my prescription to get my glasses done. In addition, Warby Parker provides warranty up to a year on scratched glasses. This has been helpful for me as my glasses tend to go through a lot everyday as I'm constantly always taking them on and off. I appreciate Warby Parker's overall customer service as it does increase customer satisfaction and has allowed me to want to come back to Warby Parker and utilize them as my primary source of prescription glasses.

Love my Warby Parker prescription sunglasses! They were super easy to order and they even called my doctor for me to verify my prescription so that I didn’t have to. The quality of the glasses is unmatched and I can’t wait to order more

I love the idea of trying multiple glasses on at home. It's convenient and I can wear for a couple of days for the best feedback. The overall quality is good, however I do feel like both sets I ordered smudge and scratch easily - even when kept in the case when I'm not wearing them. I also felt like my eyes were always watery when I'd wear my glasses but not with other brands. Could've been a coincidence. Overall, I can get the same quality for less, but I like that they donate a pair in need with every paid sold.

I got a pair of glasses from them a few years ago. My in-person experience at the store was wonderful and the staff was very helpful in helping me choose a style I liked. They have a wide variety of styles and frames, but in the store, it also felt like there weren't a whole lot of options for people with smaller face sizes. I have a small face and the kids glasses were too small and the regular were too big.

I own a pair of glasses and am currently testing the sunglasses out now! Their products are very high quality. Highly recommend.

Cute and inexpensive product with amazing customer service. Highly recommended.

I enjoy going into Warby Parker stores. The turn around time for glasses is fairly fast.

Glasses are very cheap and fall apart/warp

I disliked not just the frames but also the experience in the store. The workers were dismissive and rude. I do not mind a store being busy but they essentially refused to serve us. I ended up coming back when other workers were there getting the glasses. As for the glasses themselves, they are fine. Nothing incredible, overpriced compared to the competition.

I love the try on service, made it very easy and convenient to pick a pair of glasses that I liked

I have 4 pairs of warby Parker’s! The customer service is top notch. I love that i can start a chat from my computer or text a number on my phone. Their customer service feels like chatting with a helpful friend.

Affordable, quality product, and great customer care.

I love the idea; they kicked off a trend, and I'm grateful for that. The monopoly on eyewear in the US sucks. However, I am not so in love with the glasses. I think you miss out on a lot if you're not near enough to one of their retail locations to get the fit adjusted. A personalized fit makes a big difference. That aside, I've never loved how heavy/bulky most frames are; they're not something I'm comfortable wearing everyday. I do think that if you live in an area where they're located, it's probably a different story. I'll also add: their packaging solution for contacts (while not something I can use with astigmatism) is wonderful.

I had such a great experience with Warby Parker when I bought new glasses. I usually go to LensCrafter, but really didn't feel like going, nor did I feel like spending the money on designer frames. I did the try-on at home deal from Warby Parker, and they made it so easy. I ended up doing it a second time and ordering frames after. Everything was really quick, they had great communication, and the glasses were a fraction of the price of what I would've paid elsewhere.