4.5
91% of reviewers would recommend to a friend
Warby Parker
4.5 • 1,751 Reviews
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4.5
91% of reviewers would recommend to a friend
Warby Parker earns strong reviews for stylish, durable frames, an easy buying experience (notably the at-home and virtual try-ons), and consistently excellent in-store service and adjustments—so yes, the brand is good. Reviewers also flag weaknesses: lenses can scratch or smudge, frames may loosen or feel flimsy for heavy daily wear, fit can be tricky for low-bridge or small/wide faces, and home try-on availability can be limited.
AI summary based on Thingtesting reviews
5y ago
I love Warby Parker. I love changing up my glasses often so I love how affordable and high quality they are.
I've tried to buy from Warby a bunch of times. The glasses are always just a little less perfect than I want them to be, and cost more than my readers would. Maybe if I needed a heavier prescription ... but for now, I don't feel like the investment is worth it.
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I worry that I'll look like everyone else if I buy these glasses!
5y ago
i have a pair that I don't use.
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I like their store! I think this place fits a specific niche.
5y ago
The convenience of Warby is amazing. And their customer service is top notch - any scratch or nick and they will send a new pair. Simple and sleek.
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After lots of wear, the brackets start to stretch out and lose their fit. You can go to the store to fix them but that’s inconvenient!
THEIR GLASSES ARE CLASSY AND CHIC AND I WOULD WEAR THEM ANYDAY! I LOVE THE QUALITY AND THE AFFORDABILITY AS WELL.
These sunglasses are classic, and therefore will never go out of style. They look great on everyone and are much more affordable than other brands. The best part? You can virtually try them online if you're on the fence.
Obsessed! Went in store to try on, fell in love and got 2 frames with my prescription for under the price of 1!! They did take my insurance and the process was seamless. I got them on Monday and went in person to get them tightened on Wednesday and they’re perfect. So happy with the variety and price
i think the shopping experience was great and while the price point is a little higher than other brands, i think it’s cool you can try them on and send them back once you know what you want to purchase. a great online experience
A new way of purchasing glasses, highly recommended
I already had a prescription and wanted to go to a reputable place to purchase glasses. I found several in store that I did like. My original plan was to get glasses and then get sunglasses. However, they did not work with my insurance so everything would’ve been out of network. They were just too expensive for me to pay for. I also wasn’t sure of them as sending your frames to your house. I like to pick my frames up and be with the technician to make any adjustments at that time. My glasses are trifocals so everything needs to be proportionate. I could see if you are using just a single vision glass where it might work.
I absolutely LOVE Warby Parker and will never buy glasses anywhere else. The price you see is what you pay - no games, hidden fees, or surprises. If your insurance is not directly supported by Warby they'll help you file for a reimbursement. The stores are clean and staff is helpful. Ordering line is easy as well. Overall, 10/10 - if more stores had the customer service, ease of use, and transparency as Warby does, we would all be happier consumers.
Have been using them for the past 5 years also now with my kids! Great quality glasswear
Stylish, affordable, and surprisingly durable (even after being “borrowed” by tiny hands)—Warby Parker just gets it. Their try-on-at-home kit made it too easy, and now I’ve got frames that make me look put-together on Zoom and in the school pickup line. It’s giving “cool mom with clear vision” energy, and I’m 100% here for it. Who knew glasses could feel this personal and this polished?
Love it!!
Warby Parker couldn’t make it easier to get the perfect eyewear. Their app is very useful with the ‘try on’ feature to get a feel for which frames you like before you even go to the store. They have a variety of options at reasonable prices. It was great to get my eye exam done in-house and pick my frames out immediately after. My one complaint is that the frames I got ended up being too tight. On the bright side, I’ll have an easy time ordering my next pair and ensuring they fit with their try at home service.
The fit was great I usually have issues with how they look and the fit around my nose. But this was great, got so many compliments
2y ago
Will never go. back to traditional eye glass places
I love them! The packaging is amazing and I love the design. Great product and company that stands behind their products!
2y ago
Warby parker glasses are so comfortable and affordable. Even my friends like the glasses I purchased. It goes on any outfit.
Great glasses. Awesome style options. The stores are always so clean, bright, and welcoming. Staff is always nice and super helpful.