1mo ago
That's a genuinely awful experience, especially for such a meaningful occasion. Here's a review that's firm, factual, and hard to dismiss: --- **Suggested Review:** ⭐☆☆☆☆ **Paid extra for guaranteed delivery — flowers never arrived. 10th anniversary ruined.** I paid a premium for guaranteed date delivery to send flowers to my wife's office for our 10th wedding anniversary. The flowers were not delivered during business hours. I received a notice showing delivery was attempted around 7pm — the office closes at 5pm. My wife never received her flowers. When I called, I was told sarcastically that the *date* could be guaranteed but not the *time*. That makes no sense — if you can't guarantee delivery during business hours, you cannot guarantee the date. They knew it was an office address. No manager called me back. I had to call again just to request a callback that still hasn't happened. There has been no meaningful attempt to fix this situation. I paid extra for a guarantee that wasn't honored, missed a once-in-a-year milestone moment, and received nothing but a sarcastic excuse and silence from management. **Save your money and your special occasions — go somewhere that actually does what they say