2.9
40% of reviewers would recommend to a friend
Understance
2.9 • 10 Reviews
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2.9
40% of reviewers would recommend to a friend
1y ago
Shocked to see Understance doesn't have a higher rating. As a bigger chested gal with a giant ribcage I was pleasantly surprised by how comfortable (even the all lace one) and how well they hold up in the wash. The quality is great. Understance will be getting all of my future bra business. Be sure to measure yourself and use the sizing chart to avoid issues. Couldn't be happier with my purchases.
8mo ago
They advertise 10 dollar sales...this is a great time to try these out and I'm sure glad I did! They are very well made and even at their usual 60 dollar prices if you mix and match with their 10 dollar items they're still great deals! I am a bit chunky with large boobs and I've managed to get something that fits, compresses and holds everything in comfortably from understance.
9mo ago
These bras are beautiful and very well made and have a great fit. I was wearing the wrong size before and with their measuring method I changed sizes and they are absolutely perfect. I have ordered five bras but I was lucky to get them on sale but they are worth every penny even if they were not on sale.
10mo ago
I've had nothing but trouble with this company. I did their size quiz and order 4 diff bras hoping one might work out. I got the box tried them on, None of them fit right. Bad design, no support, mis-shapen cups..Returned them the next day. They received them back 9/6 per tracking. It's 9/22 and I'm still emailing Sylvia about my refund. I'm getting they are so busy, IF I am due a refund, be patient. Bullshot!!! I don't have anymore patience I want my $250. Back now. My next action is calling on my bank to retrieve my refund. DO NOT PURCHASE FROM THEM. YOU ARE A GOLDEN CUSTOMER UNTIL YOU NEED TO RETURN FOR REFUND. So frustrated and angry. I want my money back!!!
The bralettes are comfy but stretch and ride up very quickly. Definitely not for folks who need a ton of support.
1y ago
Don’t order from this company. I ordered three of their bras and two of them ripped within a month. The company refused to replace them because their design team said that the rips were not caused by a manufacturing or design defect as evidenced by the location of the rips. They said because the rips were not in a specific location, that was evidence that it wasn’t their fault. So waste of money because I can’t even use two of the three bras i ordered. Terrible company.
2y ago
Be careful: all the exchanges (say, if you made a mistake with sizing) are not free, each time you need to pay another $12 for the shipping! Though the garment is not bad, will never buy again. Getting the right size turns to be VERY expensive process.
2y ago
The fabric is soft and the style may work for some people, but the idea that this bra works for larger breasts is absurd. It’s disappointing that they advertise that it works for large breasts - it doesn’t. The fabric rolls up underneath and it’s hot.
3y ago
Put an order in December 15 , received an email it would be 4 days late. IT’s December 27 still haven’t received my order. The customer service person is unable to give any help at all because she says they’re all on vacation. Ok people if you’re in retail you better make sure your orders ship. If it’s weather related, then tell your customers with an update. Communicate communicate communicate. Not ok, leaving on a trip and have to now make other arrangements. 😣
3y ago
Love the customer service! My mail never arrived, it's clearly USPS' fault and not them. I contacted CS about my issues and at the same time placed another order hoping this will reach me safely - I'm just curious on the quality and fit. They're kind enough to give me a refund! I'll def come back for more.