The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Effective acne-clearing serums
  • Straightforward ingredient labeling
  • Noticeably smoothing exfoliants
  • Gentle, hydrating cleansers
  • Occasional sticky serum texture
  • Irritating high-strength acids
  • Pilling under makeup layers
  • Confusing ingredient naming

The Ordinary earns strong reviews for effective, ingredient-forward skincare that improves texture, acne, oil control, and hydration—standouts include Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, AHA 30% + BHA 2% Peeling Solution, Squalane Cleanser, and Natural Moisturizing Factors + HA. However, reviews also flag weaknesses: some formulas feel sticky or pill, certain actives (retinol, high-percentage acids/niacinamide) can irritate or dry skin if misused, results vary by product, and the technical lineup can overwhelm beginners.

AI summary based on Thingtesting reviews

2,517 reviews and posts

  • I use The Ordinary products daily. I love the way my skin feels after applying their products. Prices are very wallet friendly as well!

  • The Ordinary makes affordable products with a punch. The items they make usually meet or exceeds standards. I love using the Niacinimide in my skin care routine. It feels like a luxury product on my face and is super hydrating.

  • My favourite affordable skincare

  • I love these products ! it’s not pricey at all and just perfect.

    Friends with The Ordinary
  • One of my personal favorites that comes at an affordable price. I've tried both the niacinamide and aloe serums. The niacinamide is great for brightening and evening out skin tone while the aloe was great for helping sooth my post inflammatory acne. Really can't go wrong with trying something new as its so affordable and effective!

    Customer
  • Se siente genial la piel súper hidratada ya con este es mi 3 frasco y seguiré utilizándolo!

  • Amei, super recomendo

    Friends with The Ordinary
  • I absolutely love The Ordinary brand! It's funny because my 13-year-old daughter is the one that introduced me to this brand. She is the one that told me I needed to have a skin care routine, so I have learned all about skin products from her. The Ordinary brand works wonders and it is also super affordable which is the best!

    Friends with The Ordinary
  • Pretty great, does what it needs to do, and I’ve never been disappointed

    Friends with The Ordinary
  • I really liked the niacinimide it help tighten my pores and brighten my skin.

    Influencer for The Ordinary
  • This is an scam, my friend just placed an order like 1 month ago and they told her that the order was delivered but she never received the order she already reported the situation but they did NOTHING in order to help her with that, make sure before you give your money on this kind of pages.

  • Improved the look and feel of my skin after a few weeks! Less redness and feels cleaner.

  • I placed an order on February 24. Today is April 7 and i have not received anything i tried to get in contact with them and the only message i got from you guys was saying "i have to get in contact with the carrier" which i did and they asked me to get in contact with you, i have sent some emails to you and i've been waiting for almost 3 weeks and no one have got in contact with me, i'm so mad at this company i don't trust you guys

  • High quality products that don’t cost an arm and a leg ! Obsessed with their products and use them everyday.

  • Great cream!

  • So affordable! Really works on dry skin. Dark spots. Hair growth. I’m impressed and I can testify to how great this product line is!

  • Great Product! Feel skin alive after few use.

  • I love these high quality and affordable products!

  • The Ordinary skincare line is a game-changer. With clear labeling and potent formulas, it's a breath of fresh air in the skincare world. Their products, like the Niacinamide 10% + Zinc 1% serum, deliver results without breaking the bank. While availability can be a bit of a challenge, it's well worth the wait. If you're after effective skincare that won't empty your wallet, The Ordinary is the answer.