I received this crammed into the smallest plastic bag. It had oodles of wrinkles, loose threads, and the black thread from the interior was caught from the sewing machine on several places on the exterior. Washing did nothing to remove the wrinkles, so I ironed it inside and out. Now that I have it cleaned up, it’s cute. So, so huge, but also comfy. The one thing that seems cheap is the fact it has open slits rather than pockets. I live in a rainforest—two big holes on the front of the coat definitely do not keep the rain out. A strange coat. They could really benefit from a couple more sizing options. I don’t know if I would’ve kept this if I’d bought it myself, but it was a gift. I do like it and think I’ll get good wear walking my dogs!