4.4
92% of reviewers would recommend to a friend
Shinola
4.4 • 17 Reviews
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4.4
92% of reviewers would recommend to a friend
Shinola earns strong reviews for handsome, durable design—watches run reliably for years and leather goods withstand heavy travel—yet the brand is often described as style-forward and overpriced for what it is. Reviewers praise monogrammable notebooks and in-store experiences, but note clunky time-setting on some watches and frustrating customer service and online experience.
AI summary based on Thingtesting reviews
8mo ago
I love my shinola watch & after 10 years I still get people coming up to me & commenting on the watch. It's just so classic & classy. And it still runs well after all these years. I love that you can change out the band so easily.

Absolutely love anything made by this brand, have had a great experience in stores and love the last watch I purchased. I will for sure be a repeat customer, I’m always looking at their outlet section for good deals!

Shinola's products are for you if you value craftsmanship and a nod to "the old ways" of designing and building products. In general, you pay a premium for style over substance, but hey if you love style then Shinola products are great. Watches: Beautifully designed, plenty of options, but a bit overpriced for what they are, especially if you are in to watch collecting. I have picked up some great deals on quartz watches at Shinola's factory outlet, which is one of the few brand outlets that sell discontinued stock Leather goods: IMO, this is Shinola's bread and butter. I have had my backpack for 5 years, traveled extensively with it, and it's showing no signs of wear. Plenty of pockets and storage, and just quality through and through Notebooks: Another Shinola staple. Love that you can customize/monogram the notebooks and I really like that there are so many combinations of color, size, and format. Time to say bye-bye to your Moleskin. Headphones: Unfortunately, discontinued. BUT, I love putting these bad boys on. Are they the best headphones out there? No, but damn do they feel/look great and go great with a glass of scotch.
Feedback
Online shopping experience/website isn't up to par with the Shinola brand experience. I want to feel like I'm walking into the Shinola hotel when I land on your website and it just feels like any other website. Also, more options for monogramming online would be great!

My wife gifted me the Shinola Argonite-5021 so it has sentimental value. But it's definitely been the best watch I've ever owned. It looks modern, yet classic. Has a solid heft to it. I loved that it's a nice watch that isn't showy. I can wear it with a suit or jeans and a T-shirt. I'm also a sucker for premium packaging and love the wooden box it came in. (I'm the type of person who keeps iPhone boxes for years after purchase)
Feedback
The Good - A premium, classic look - Stainless Steel/Navy/Brown leather works for any occasion - Nice heft to watch. Feels solid The Bad - Setting the time can be a pain–not intuitive

5y ago
I have been enamored by the American experience that is Shinola. Design and precision are at the heart of all of their products. I own a watch or two, a huge clock, a bag and I believe a baseball, and very recently stayed at the Shinola Hotel in their hometown of Detroit.
Feedback
Hard to say improve, since I think they have figured out leather goods quite well. I suppose I would be ready to by a cool shoe from them, and even a leather tie. I am a fan like that.

1y ago
Good

3y ago
Nice products but really difficult customer service. I had an issue with my order and they were really challenging to contact. Additionally, I tried to return a purchase and the item was lost in the mail and I wasn’t able to receive a refund.
I live in Detroit and have accumulated some staple pieces from Shinola in my time here. I don’t usually care for leather products, but all of my leather goods are from Shinola and I am in love with them point blank. I have a tote, wallet, laptop bag and sunglasses case and all of these things are able to withstand any wear and tear I subject them to in my travels.
I love gifting the journals to people and if you live near a store, getting them monogrammed is a nice touch!
I have some leather watchbands for my Apple watch that are beautiful and really elevate the watch.
Feedback
The brand is lovely, but you pay for that!
I
4y ago
My fiance bought me a personalized Shinola notebook for our first Christmas together a few years ago. It has a sturdy cover that has lasted for 4 years now and a sturdy spine. Definitely worth the price for a high quality product
very high quality and attention to detail. Have some of their accessories and my father swears by their watches. A bit out of my price range though...
Beautiful products. The watch I own from Shinola has been in good working condition for over 5 years. Plus, the staff will replace the old watch batteries for free at the store. Super friendly and helpful staff.
Feedback
More range in prices.
1y ago
Got this for my SO and they loved it.
2y ago
1y ago